TP-Link TD-VG3511 TD-VG3511 V1 User Guide - Page 111

Appendix B: Troubleshooting

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TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my Modem Router's configuration to its factory default settings? With the Modem Router powered on, press and hold the RESET button on the back panel for 8 to 10 seconds before releasing it. ) Note: Once the Modem Router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2. What can I do if I don't know or forget my password? 1) Restore the Modem Router's configuration to its factory default settings. If you don't know how to do that, please refer to T1. 2) Use the default user name and password: admin, admin. 3) Try to configure your Modem Router once again by following the instructions in 4.1 Login. T3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer's IP Address. For Windows 7 OS Go to Start > Settings > Control Panel, and then you will see the following page. Click View network status and tasks 102

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TD-VG3511
150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide
102
Appendix B: Troubleshooting
T1. How do I restore my Modem Router’s configuration to its factory default
settings?
With the Modem Router powered on, press and hold the
RESET
button on the back panel for 8 to
10 seconds before releasing it.
)
Note
:
Once the Modem Router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T2. What can I do if I don’t know or forget my password?
1) Restore the Modem Router’s configuration to its factory default settings. If you don’t know how
to do that, please refer to
T1
.
2) Use the default user name and password:
admin
,
admin
.
3) Try to configure your Modem Router once again by following the instructions in
4.1 Login
.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Windows 7 OS
Go to
Start
>
Settings
>
Control Panel
, and then you
will see the following page.
Click
View network
status and tasks