TP-Link TL-SC3230N TL-SC3230N V1 User Guide - Page 70

Appendix A: Troubleshooting & FAQ, Question, Answer or Resolution, Features, Install this camera - reset

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Appendix A: Troubleshooting & FAQ Question Answer or Resolution Features The video and audio codec is adopted in the camera. The camera utilizes H.264, MPEG4 and JPEG triple compression to provide high quality images. H.264 and MPEG4 are standards for video compression and JPEG is a standard for image compression. The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming. The maximum number of users accessing the camera simultaneously. The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this camera from clients. The maximum data throughput of the camera is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients varies by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on. The camera can be used outdoors or not. The camera is not weatherproof. It needs to be equipped with a weatherproof case for outdoors using. However, equipped with a weatherproof case might disable the audio function of the camera. Install this camera Status LED does not light up. z Check and confirm that the DC power adaptor, included in package, is used. Secure the power connector and re-power it on again. z If the problem is not solved, the camera might be faulty. Contact your dealer for further help. The network cabling is The camera uses Category 5 UTP cable allowing 10 and/or 100 required for the camera. Base-T networking. The camera will be installed and work if a firewall exists on the network. If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router. The username and password for the first time or after factory default reset Username is admin and password is admin. Note that it's all case sensitive. Follow the steps below. Forgot the username and 1. Restore the factory default setting by pressing and holding password down more than 5 seconds on the camera. 2. Reconfigure the camera. Forgot the IP address of Check IP address of camera by using the IP Search program or the camera. by UPnP discovery. 62

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62
Appendix A: Troubleshooting & FAQ
Question
Answer or Resolution
Features
The
video
and
audio
codec is adopted in the
camera.
The
camera
utilizes
H.264,
MPEG4
and
JPEG
triple
compression to provide high quality images. H.264 and MPEG4
are standards for video compression and JPEG is a standard for
image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726
for RTSP streaming.
The maximum number of
users
accessing
the
camera simultaneously.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this camera from
clients. The maximum data throughput of the camera is around
20~25Mbps for UDP mode and 10Mbps for HTTP mode.
Therefore, the actual number of connected clients varies by
streaming mode, settings of resolution, codec type, frame rate
and bandwidth. Obviously, the performance of the each
connected client will slow down when many users are logged on.
The camera can be used
outdoors or not.
The camera is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the
camera.
Install this camera
Status LED does not light
up.
z
Check and confirm that the DC power adaptor, included in
package, is used. Secure the power connector and re-power it
on again.
z
If the problem is not solved, the camera might be faulty.
Contact your dealer for further help.
The network cabling is
required for the camera.
The camera uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
The
camera
will
be
installed and work if a
firewall
exists
on
the
network.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to be
opened on the firewall or NAT router.
The
username
and
password for the first time
or after factory default
reset
Username is
admin
and password is
admin
.
Note that it’s all case sensitive.
Forgot the username and
password
Follow the steps below.
1. Restore the factory default setting by pressing and holding
down more than 5 seconds on the camera.
2. Reconfigure the camera.
Forgot the IP address of
the camera.
Check IP address of camera by using the IP Search program or
by UPnP discovery.