Thermador PCG366W Instruction manual - Page 32

Troubleshooting

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Troubleshooting Symptom Intermittent igniter sparking: • • More than four clicks of • igniter before lighting: Constant igniter sparking: • • Igniters sparking but no • flame ignition: Rangetop will not operate • (lights and surface burners will not come on): Foods are not cooking • sufficiently: • Possible Cause/s Ceramic igniter is wet or dirty. • Burner ports are clogged. • Improper fit of burner cap onto • burner base. Appliance is not properly grounded. • Electrical power supply is incorrectly polarized. Gas supply valve is in "OFF" position. • No power to the unit. • • Improper cookware. • Appliance not level. Remedy Carefully dry or clean the igniter. Clean ports on burner cap with a wire, a needle or straightened paper clip. Align burner cap properly on burner base. Refer to the Installation Manual. Have a qualified electrician ground the appliance properly. Restore gas supply to the unit. Check for open circuit breaker. Check that power supply line connection is connected to the proper voltage. Refer to Cookware Recommendations in this Use and Care Guide. Page. 32

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Page. 32
Troubleshooting
Symptom
Possible Cause/s
Remedy
Intermittent igniter sparking:
•
Ceramic igniter is wet or dirty.
•
Burner ports are clogged.
•
Carefully dry or clean the igniter.
•
Clean ports on burner cap with a wire, a
needle or straightened paper clip.
More than four clicks of
igniter before lighting:
•
Improper fit of burner cap onto
burner base.
•
Align burner cap properly on burner
base.
Constant igniter sparking:
•
Appliance is not properly grounded.
•
Electrical power supply is incorrectly
polarized.
•
Refer to the Installation Manual. Have a
qualified electrician ground the appliance
properly.
Igniters sparking but no
flame ignition:
•
Gas supply valve is in “OFF” position.
•
Restore gas supply to the unit.
Rangetop will not operate
(lights and surface burners
will not come on):
•
No power to the unit.
•
Check for open circuit breaker.
•
Check that power supply line connection
is connected to the proper voltage.
Foods are not cooking
sufficiently:
•
Improper cookware.
•
Appliance not level.
•
Refer to Cookware Recommendations in
this Use and Care Guide.