Toshiba A20-S259 Maintenance Manual - Page 86

2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Message Check Procedure 2: Partition Check Procedure 3: Format Check Procedure 4: Diagnostic Test Program Execution Check Procedure 5: Connector Check and Replacement Check CAUTION: The contents of the hard disk will be erased when the HDD troubleshooting procedures are executed. Transfer the contents of the hard disk to floppy disks or other storage drive(s). Procedure 1 Message Check When the computer's HDD does not function properly, some of the following error messages may appear on the display. Start with Check 1 below and perform the other checks as instructed. Check 1 If any of the following messages appear, go to Procedure 5. If the following messages do not appear, perform Check 2. HDC ERROR (After 5 seconds this message will disappear.) or IDE #0 ERROR (After 5 seconds this message will disappear.) Check 2 If either of the following messages appears, go to Procedure 2. If the following messages do not appear, perform Check 3. Insert system disk in drive Press any key when ready ..... or Non-System disk or disk error Replace and press any key Check 3 Check SETUP to see whether the Hard Disk option is set to Not used. If it is set to Not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. 2-36 Satellite A20 Maintenance Manual (960-444)