Toshiba PSA10C-05HVM User Manual - Page 135

Hardware and system checklist, Software, Hardware

Page 135 highlights

Troubleshooting Software The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation. Hardware If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ PC card ■ Self Test ■ Pointing device ■ Power ■ USB ■ Password ■ Memory expansion ■ Keyboard ■ Sound system ■ LCD panel ■ Monitor ■ Hard disk drive ■ Modem ■ CD-RW/DVD-ROM drive ■ LAN ■ DVD-ROM drive ■ Wireless LAN ■ DVD-R/RW drive ■ Real time clock (RTC) ■ Diskette drive Satellite Pro A10 Series 9-3

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Troubleshooting
Satellite Pro A10 Series
9-3
Software
The problems may be caused by your software or disk. If you cannot load
a software package, the media may be damaged or the program might be
corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
Self Test
Power
Password
Keyboard
LCD panel
Hard disk drive
CD-RW/DVD-ROM drive
DVD-ROM drive
DVD-R/RW drive
Diskette drive
PC card
Pointing device
USB
Memory expansion
Sound system
Monitor
Modem
LAN
Wireless LAN
Real time clock (RTC)