Toshiba PSA10C-05HVM User Manual - Page 138

Battery, DC IN, Problem, Procedure

Page 138 highlights

Troubleshooting Battery If you suspect a problem with the battery, check the DC IN indicator as well as the Battery indicator. For information on indicator and battery operation see Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn't power The battery may be discharged. Connect the AC the computer adaptor to charge the battery. Battery doesn't charge If the battery is completely discharged, it will not when the AC adaptor begin charging at once. Wait a few minutes. is attached (Battery indicator does not glow orange.) If the battery still does not charge, make sure the outlet is supplying power. Plug in an appliance and see if it works. If it doesn't, try another power source. Check whether the battery is hot or cold. If the battery is too hot or too cold, it will not charge properly. Let it reach room temperature. Unplug the AC adaptor and remove the battery to make sure the terminals are clean. If necessary wipe them with a soft dry cloth dipped in alcohol. Connect the AC adaptor and replace the battery. Make sure the battery is securely seated. If the indicator still does not glow, the battery may be at the end of its operating life. Replace it. If you do not think the battery is at the end of its operating life, see your dealer. Battery doesn't power Check the power consumption settings in the computer as long TOSHIBA Power Saver Utility. Consider using a as expected power saving mode. Password Problem Procedure Cannot enter or forgot password If you created a Key FD (diskette), you can use it to start the computer. If you did not create a Key FD or cannot use it to start your computer, contact your dealer. For information on setting a password, refer to Chapter 7, HW Setup and Passwords. Satellite Pro A10 Series 9-6

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Troubleshooting
Satellite Pro A10 Series
9-6
Battery
If you suspect a problem with the battery, check the
DC IN
indicator as
well as the
Battery
indicator. For information on indicator and battery
operation see Chapter 6,
Power and Power-Up Modes
.
Problem
Procedure
Battery doesn’t power
the computer
The battery may be discharged. Connect the AC
adaptor to charge the battery.
Battery doesn’t charge
when the AC adaptor
is attached (
Battery
indicator does not
glow orange.)
If the battery is completely discharged, it will not
begin charging at once. Wait a few minutes.
If the battery still does not charge, make sure the
outlet is supplying power. Plug in an appliance
and see if it works. If it doesn’t, try another
power source.
Check whether the battery is hot or cold. If the
battery is too hot or too cold, it will not charge
properly. Let it reach room temperature.
Unplug the AC adaptor and remove the battery
to make sure the terminals are clean. If
necessary wipe them with a soft dry cloth
dipped in alcohol.
Connect the AC adaptor and replace the battery.
Make sure the battery is securely seated.
If the indicator still does not glow, the battery
may be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its
operating life, see your dealer.
Battery doesn’t power
the computer as long
as expected
Check the power consumption settings in
TOSHIBA Power Saver Utility. Consider using a
power saving mode.
Password
Problem
Procedure
Cannot enter or forgot
password
If you created a Key FD (diskette), you can use it
to start the computer.
If you did not create a Key FD or cannot use it to
start your computer, contact your dealer.
For information on setting a password, refer to Chapter 7, HW Setup and
Passwords.