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Toshiba Portege S100-S1132 User Guide - Page 186

The Windows® operating system is not working, Using Startup options to fix problems

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186 If Something Goes Wrong The Windows® operating system is not working key does not work, press Ctrl, Alt, and Del to restart the computer. For more information, see "The computer is not accessing the hard disk or the external diskette drive." on page 185. The Windows® operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the Starting Windows XP message appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and before Windows starts loading.

Section	Page
Portégé® S100 Series User’s Guide	1
Contents	28
Introduction	36
This guide	37
Safety icons	38
Other icons used	39
Other documentation	39
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Creating a computer-friendly environment	41
Keeping yourself comfortable	42
Other precautions	46
Important information on your computer’s cooling fan	48
Setting up your computer	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding external devices	51
Connecting the AC adapter	51
Using the main battery	54
Using the computer for the first time	55
Opening the display panel	55
Your computer’s features and specifications	56
Turning on the power	56
Adding memory (optional)	58
Installing a memory module	58
Removing a memory module	61
Hard Drive Recovery Utilities	63
Creating Recovery CDs/DVDs	64
Hard Disk Drive Recovery using the recovery partition	66
Hard Disk Drive Recovery using the Recovery media	69
Deleting the Hard Disk Recovery Utility	72
Installing drivers and applications	73
Connecting a mouse	73
Connecting a printer	74
Connecting the modem	76
Connecting other external devices	77
Using the TouchPad	77
Disabling or enabling the TouchPad	78
Using the Toshiba Assist button	79
Customizing your computer’s settings	81
Powering off the computer	81
Closing the display panel	82
Different ways to turn the computer on and off	83
Caring for your computer	83
Cleaning the computer	83
Moving the computer	84
Using a computer lock	84
Chapter 2: Learning the Basics	85
Computing tips	85
Using the keyboard	87
Character keys	87
Making your keyboard emulate a full-size keyboard	88
Ctrl, Fn and Alt keys	88
Function keys	89
Windows ® special keys	89
Overlay keys	90
Saving your work	91
Printing your work	93
Connecting an optional external diskette drive	94
Backing up your work	95
Restoring your work	96
Backing up your files	96
Restoring your work	97
Playing audio	97
Playing DVDs	98
Inserting a disc	99
Removing a disc with the computer on	100
Removing a disc with the computer off	101
Caring for CDs and DVDs	101
Powering down the computer	102
Turn Off or Shut down command	103
Restart command	103
Hibernation command	104
Standby command	104
Using Turn Off or Shut down	105
Turning off more quickly	106
Starting again after Turn Off or Shut down	108
Using Hibernation	108
Enabling the Hibernation command	108
Going into Hibernation mode	109
Going into Hibernation mode more quickly	110
Starting again from Hibernation	110
Using Standby	111
Going into Standby mode more quickly	112
Starting again from Standby	114
Chapter 3: Mobile Computing	115
Toshiba’s energy-saver design	115
Running the computer on battery power	115
Battery Notice	116
Power management	117
Using additional batteries	118
Charging batteries	118
Charging the main battery	118
Charging the RTC battery	119
Monitoring main battery power	121
Determining remaining battery power	121
What to do when the main battery runs low	122
Setting battery alarms	123
Conserving battery power	123
Setting a power usage mode	124
Changing the main battery	125
Removing the battery from the computer	125
Taking care of your battery	128
Safety precautions	128
Maximizing battery life	129
Disposing of used batteries	130
Traveling tips	131
Chapter 4: Expansion Options	132
Using your computer at the office	132
Using an expansion device	133
Optional Advanced Port Replicator III	133
Back of the optional Advanced Port Replicator III	133
Using the optional Advanced Port Replicator III	134
Attaching the optional Advanced Port Replicator III to the computer	134
Connecting the optional external USB diskette drive	135
Using an external keyboard	136
Connecting a keyboard	136
Using an external monitor	136
Connecting the monitor	136
Connecting a mouse or a printer	138
Using Slim SelectBay modules	138
Removing a module from the Slim SelectBay	139
Inserting a module into the Slim SelectBay	140
Using PC Cards	140
Hot swapping PC Cards	140
Inserting a PC Card	141
Removing a PC Card	142
Using a Secure Digital (SD) card	143
Inserting an SD card	143
Removing an SD card	144
Using the i.LINK® port	145
Chapter 5: Enhancing Productivity	146
Windows® XP special features	146
Personalizing your desktop	147
Customizing the taskbar	147
Bringing the world to your desktop	148
Changing desktop and browsing style	149
Personalizing individual windows	150
Customizing window toolbars	151
Displaying information about each folder	152
Setting up for communications	153
Determining the COM port	154
Using the Ethernet LAN Port	155
Accessing a LAN	155
Setting up a direct cable connection	156
Using audio features	156
Using external speakers or headphones	157
Recording sounds	158
Using a microphone	158
Chapter 6: Toshiba Utilities	160
Fn-esse®	161
Starting Fn-esse	161
Assigning a key to a program or document	162
Viewing existing key assignments	164
Changing or removing existing key assignments	164
Hotkey utility	165
Mobile Extension Service Configuration	166
TOSHIBA Assist	167
Customizing Your Computer	168
Network	169
Security	169
TOSHIBA Button Controls	169
TOSHIBA Power Saver	170
TOSHIBA Hardware Setup	172
TOSHIBA Zooming Utility	174
Hard disk drive passwords	175
Setting a hard disk drive user only password in System Setup	176
Deleting or changing a hard disk drive user only password in System Setup	177
Setting a hard disk drive master and user password in System Setup	178
Changing the master and user passwords in System Setup	179
Deleting the hard disk drive master and user passwords in the System Setup	180
Chapter 7: If Something Goes Wrong	182
Problems that are easy to fix	182
Problems when you turn on the computer	184
The Windows® operating system is not working	186
Using Startup options to fix problems	186
Internet problems	188
The Windows® XP operating system can help you	188
Resolving a hardware conflict	189
A plan of action	189
Resolving hardware conflicts on your own	190
Fixing a problem with Device Manager	191
Memory problems	193
Power and the batteries	194
Keyboard problems	195
Display problems	196
Disk drive problems	198
DVD-ROM or multi-function drive problems	201
Sound system problems	202
PC Card problems	202
Printer problems	205
Modem problems	206
Develop good computing habits	207
If you need further assistance	208
Before you contact Toshiba	208
Contacting Toshiba	209
Other Toshiba Internet Web sites	210
Toshiba’s worldwide offices	211
Appendix A: Hot Keys	213
Volume Mute	213
Volume Control	213
Password security	214
Without a password	214
With a password	214
Maintaining security when the battery is not fully charged	215
Power usage mode	216
Standby mode	217
Hibernation mode	218
Display modes	219
Display brightness	219
Disabling or enabling the TouchPad	220
Zooming applications in/out	220
Keyboard hot keys	221
Appendix B: Power Cord/Cable Connectors	222
Appendix C: Using ConfigFree™ with your Toshiba Computer	223
Getting Started	224
Starting ConfigFree	224
ConfigFree Utilities	225
Connectivity Doctor	225
Search for Wireless Devices	227
Profile Settings	230
Quick Connect	232
Using the Automatic Switch	234
Semi-Automatic Switch Feature	235
Glossary	237