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Toshiba Satellite 2435-S255 User Guide - Page 211

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211 If Something Goes Wrong If you need further assistance For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. 1 Start with accessing Toshiba on the Internet using any Internet browser by typing support.toshiba.com 2 Next, try one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe® by typing: go toshiba. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ The recovery CDs that came with your system. ❖ Name and version of the program involved in the problem along with its installation CD-ROM. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba InTouch® Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

Section	Page
Satellite® 2430/2435 Series User’s Guide	1
Contents	17
Introduction	25
This guide	25
Safety icons	26
Other icons used	27
Other documentation	27
Service options	28
Chapter 1 - Finding Your Way Around	29
Making sure you have everything	29
Front with the display closed	30
Back	30
Right side	32
Left side	33
Front with the display open	34
Indicator lights	36
Underside	37
Chapter 2 - Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	43
Setting up your computer	45
Setting up your software	45
Registering your computer with Toshiba	47
Adding external devices	47
Connecting the AC adapter	48
Charging the main battery	50
Using the computer for the first time	51
Opening the display panel	51
Turning on the power	51
Using the TouchPad™	52
Control buttons	53
Disabling or enabling the TouchPad	53
Installing additional memory (optional)	54
Removing a memory module	60
Connecting a mouse	60
Connecting a printer	61
Setting up a printer	62
Turning off the computer	65
Caring for your computer	66
Cleaning the computer	66
Moving the computer	67
Using a computer lock	67
Chapter 3 - Learning the Basics	69
Computing tips	69
Using the keyboard	70
Character keys	71
Ctrl, Fn, and Alt keys	71
Function keys	71
Windows® special keys	72
Overlay keys	72
Starting a program	74
Saving your work	74
Printing your work	75
Backing up your files	76
Using the DVD-ROM or Multifunction drive	76
Drive components and control buttons	77
DVD-ROM drive components	77
CD/DVD control buttons	78
CD/DVD control and digital audio modes	79
Inserting a disc	80
Playing an audio CD	82
Playing a DVD	84
Viewing the contents of a CD or DVD	84
Removing a disc with the computer on	84
Removing a disc with the computer off	85
Caring for CDs and DVDs	85
Setting up for communications	86
Connecting the modem to a phone line	86
Connecting your computer to a network	86
Powering down the computer	87
Using Turn Off or Shut down	88
Hibernation command	89
Stand By command	90
Turning off more quickly	91
Starting again after Turn Off	92
Using Hibernation	92
Starting again from Hibernation mode	94
Using Stand by	94
Going into Stand by mode more quickly	95
Starting again from Stand by	96
Toshiba’s online resources	96
Chapter 4 - Mobile Computing	97
Toshiba’s energy-saver design	97
Running the computer on battery power	98
Power management	99
Charging the battery	99
Charging the RTC battery	100
Monitoring battery power	101
Determining remaining battery power	101
Conserving battery power	102
What to do when the battery runs low	103
Setting battery alarms	104
Changing the main battery	105
Removing the battery from the computer	105
Taking care of your battery	106
Maximizing battery life	107
Disposing of used batteries safely	109
Traveling tips	110
Chapter 5 - Getting to Know the Windows® XP Operating System	111
Lesson 1: Exploring the desktop	112
Finding your way around the desktop	112
Windows® XP file system	114
Lesson 2: Using the TouchPad and control buttons together	115
Lesson 3: Learning about the Internet	118
Lesson 4: Creating a new document	119
Lesson 5: Creating a new folder	120
Lesson 6: Starting programs	121
Lesson 7: Resizing, repositioning, and hiding windows	123
Using the taskbar	124
Minimizing and maximizing windows	124
Resizing and moving windows	125
Lesson 8: Closing programs	126
Lesson 9: Creating shortcuts	127
Creating a shortcut to the Calculator	127
Creating a shortcut to the Character Map	128
Lesson 10: Changing the screen saver	130
Lesson 11: Setting the date and time	132
Lesson 12: Removing objects from the desktop	134
Lesson 13: Using System Restore	136
Lesson 14: If I am lost, what do I do?	137
Windows® XP Help and Support Center	137
Using the online tours and tutorials	139
Lesson 15: Turning off your computer	140
Chapter 6 - Exploring Your Options	141
Windows® XP special features	141
Personalizing your desktop	142
Customizing the taskbar	142
Bringing the world to your desktop	143
Changing desktop and browsing style	144
Personalizing individual windows	145
Customizing window toolbars	146
Displaying information about each folder	147
Using your computer at the office	148
Setting up for communications	149
Connecting the modem to a telephone line	150
Setting up a dial-up connection	150
Exchanging data with another computer	151
Transferring files using a parallel port connection	151
Getting help transferring files	152
Connecting to the Internet	152
An overview of using the Internet	153
The Internet	153
The World Wide Web	154
Internet Service Providers	154
Signing up with an Internet Service Provider	154
Surfing the Internet	155
Internet features	155
Uploading and downloading files on the Internet	156
Exploring video features	157
Changing the display properties setting	157
Display settings hot key	158
Exploring audio features	158
Recording sounds	158
Using a microphone	159
Adjusting recording settings	160
Using external speakers or headphones	160
Connecting a monitor, keyboard and mouse	161
Using the Modular Bay	162
Removing a module from the Modular Bay	162
Inserting a module into the Modular Bay	163
Using PC Cards	164
PC Card supporting software	164
Inserting PC Cards	164
Removing PC Cards	165
Hot swapping	166
Chapter 7 - WinDVD™	167
Playing DVDs	167
Using the WinDVD slider bar (location)	169
Using the WinDVD control panel	170
Using the control panel playback buttons	171
Maximizing the video window	174
Using WinDVD Advanced Features	174
Using playlists	175
Creating a Playlist	176
Playing a Playlist	177
Getting Help	178
Exiting WinDVD	178
Chapter 8 - If Something Goes Wrong	179
Problems when you turn on the computer	182
The Windows® operating system is not working	183
Using Startup options to fix problems	183
Internet problems	184
The Windows® XP operating system can help you	185
Resolving a hardware conflict	185
A plan of action	186
Resolving hardware conflicts on your own	186
Fixing a problem with Device Manager	188
Memory card problems	190
Power and the batteries	190
Keyboard problems	192
Display problems	192
Disk drive problems	194
DVD-ROM or multifunction drive problems	196
Sound system problems	204
PC Card problems	204
Printer problems	207
Modem problems	208
Develop good computing habits	209
If you need further assistance	210
Before you call	210
Contacting Toshiba	211
Other Toshiba Internet Web sites	212
Toshiba’s worldwide offices	212
Appendix A - Hot Keys	215
Instant password security	215
Without a password	215
With a password	215
Maintaining security when the battery isn’t fully charged	216
Sound	217
Power usage mode	217
Stand by mode	218
Hibernation mode	219
Display modes	220
Display modes	220
Enabling a wireless device	221
Disabling or enabling the TouchPad	221
Keyboard hot keys	222
Appendix B - Power Cable Connectors	223
Glossary	224