Toshiba Satellite L40-ASP4268FM User Manual - Page 104

Memory expansion, Sleep/Hibernation, Modem

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Troubleshooting Memory expansion Problem Procedure The computer hangs up Make sure the memory module installed in the and issues beep expansion slot is compatible with the computer. sounds. (A long beep, If an incompatible module has been installed, three short beeps, three follow the steps below. short beeps, and then a long beep.) 1. Turn off the power. 2. Disconnect the AC adapter and all peripheral devices. 3. Remove the battery pack. 4. Remove the memory module. 5. Replace the battery pack and/or connect the AC adapter. 6. Turn on the power. Sleep/Hibernation Problem Procedure The system will not Is Windows Media Player open? The system enter Sleep/Hibernation might not enter Sleep/Hibernation, if Windows Media Player is either playing a selection or finished playing a selection. Close Windows Media Player before you select Sleep/ Hibernation. Modem Problem Procedure Communication Make sure the computer's internal modem software can't initialize settings are correct. Refer to Phone and Modem the modem Options Properties in the Control Panel. You can hear a dial tone If the call is going through a PBX machine, make but can't make a call sure the communication application's tone dial detection feature is disabled. You place a call, but a Make sure the settings are correct in your connection can't be communications application. made After making a call you Make sure the tone or pulse selection in your can't hear a ring communications application is set correctly. Communication is cutoff unexpectedly The computer will automatically cut-off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. User's Manual 8-10

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User’s Manual
8-10
Troubleshooting
Memory expansion
Sleep/Hibernation
Modem
Problem
Procedure
The computer hangs up
and issues beep
sounds. (A long beep,
three short beeps, three
short beeps, and then a
long beep.)
Make sure the memory module installed in the
expansion slot is compatible with the computer.
If an incompatible module has been installed,
follow the steps below.
1.
Turn off the power.
2.
Disconnect the AC adapter and all peripheral
devices.
3.
Remove the battery pack.
4.
Remove the memory module.
5.
Replace the battery pack and/or connect the
AC adapter.
6.
Turn on the power.
Problem
Procedure
The system will not
enter Sleep/Hibernation
Is Windows Media Player open? The system
might not enter Sleep/Hibernation, if Windows
Media Player is either playing a selection or
finished playing a selection. Close Windows
Media Player before you select Sleep/
Hibernation.
Problem
Procedure
Communication
software can’t initialize
the modem
Make sure the computer’s internal modem
settings are correct. Refer to Phone and Modem
Options Properties in the Control Panel.
You can hear a dial tone
but can’t make a call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You place a call, but a
connection can’t be
made
Make sure the settings are correct in your
communications application.
After making a call you
can’t hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
Communication is cut-
off unexpectedly
The computer will automatically cut-off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.