Toshiba Satellite Pro S850 PSSESC-003001 Users Manual Canada; English - Page 159

Recovery Media, TOSHIBA support, Before you call

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Recovery Media Problem The following message appears when executing Recovery Media Creator. "The Recovery Media Creator can not be launched because there is no recovery partition." Procedure You will see this message if you have previously chosen to remove the partition and are trying to create "Recovery Media". When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. Simply follow the instructions in Restoring the preinstalled software from your created Restoring the pre-installed software from your created Recovery Media section in chapter 4, Utilities & Advanced Usage. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support. User's Manual 6-20

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Recovery Media
Problem
Procedure
The following
message appears
when executing
Recovery Media
Creator.
"The Recovery
Media Creator can
not be launched
because there is no
recovery partition."
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the Recovery
Media Creator cannot make Recovery Media.
However, if you have already created a "Recovery
Media", you can use it to restore the recovery
partition.
Simply follow the instructions in Restoring the pre-
installed software from your created
Restoring the
pre-installed software from your created Recovery
Media
section in chapter 4, Utilities & Advanced
Usage.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media", please
contact TOSHIBA support for assistance.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.
User's Manual
6-20