Xerox 3200MFPN User Guide - Page 212
Fax Problems, Address, Book List on Replacing the Print Cartridge,
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10 Troubleshooting Fax Problems Condition Suggested solutions The machine is not working, there is no display and the buttons are not working. Turn the power off and unplug the power cord. Plug the power cord in and turn the power on. Ensure that there is power to the electrical outlet. No dial tone sounds. Check that the phone line is connected properly. Check that the phone socket in the wall is working by plugging in another phone. The numbers stored in Make sure that the numbers are stored in memory memory do not dial correctly. Print a Phonebook list, referring to Address correctly. Book List on page 8-23. The document does not feed into the machine. Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin. Make sure that the ADF (Automatic Document Feeder) cover is firmly closed. Faxes are not received Fax mode should be selected. automatically. Make sure that there is paper in the tray. Check to see if the display shows "Memory Full". The machine does not send. Make sure that the document is loaded in the ADF or on the document glass. "TX" should show up on the display. Check the fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank spaces or is of poor-quality. The fax machine sending you the fax may be faulty. A noisy phone line can cause line errors. Check your machine by making a copy. The print cartridge may be empty. Replace the print cartridge, referring to Replacing the Print Cartridge on page 9-7. Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam. There are lines on the Check your scanning glass for marks and clean it. See documents you send. Cleaning the Scan Unit on page 9-5. The machine dials a number, but a connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Contact the other machine operator to resolve the problem. Documents are not stored in memory. There may not be enough memory to store the document. If the display shows a "Memory Full" message, delete from memory any documents you no longer need and then try again to store the document. 10-24 Xerox Phaser 3200MFP
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