Xerox 7300DN User Guide - Page 90

Alarm Condition, Severity, Status Color

Page 90 highlights

• Status (severity of the alarm condition) • Date and Time the alarm is detected • Printer Name • Alarm description • Comment (used for acknowledgment) The comment field remains blank until the alarm is acknowledged. The Alarm Log displays a color coded status box for each alarm condition. The table below shows severity and resulting status color for each alarm condition detected by PrinterMap. Table 10 Alarm Condition to Status Color Mapping Alarm Condition Severity Status Color Low Paper Warning Yellow Low Toner Warning Yellow Service Requested Warning Yellow No Paper Critical Red No Toner Critical Red Door Open Critical Red Jammed Critical Red Offline Critical Red Unknown Critical Red If PrinterMap is unable to determine the cause of an alarm condition, "Invalid Alarm Type" is displayed. NOTE: A printer's status on the topology and related alarms in the log file may not show the same severity color indicator (critical/red vs. warning/yellow). The values that determine overall status indications and specific alarm indications are provided to PrinterMap by each printer from two different notifications. PrinterMap is dependent on the printer notification implementation for severity indicators accuracy. For example, this occurs on the Xerox 4517 printer, where "No Paper" in the envelope feeder results in status indication of warning/yellow displayed on the topology map. The logged alarms are critical/red due to an open door. This is the alarm that an empty envelope feeder creates on the Xerox 4517. PrinterMap User Guide 74

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129

PrinterMap User Guide
74
Status (severity of the alarm condition)
Date and Time the alarm is detected
Printer Name
Alarm description
Comment (used for acknowledgment)
The comment field remains blank until the alarm is acknowledged. The Alarm Log
displays a color coded status box for each alarm condition. The table below shows
severity and resulting status color for each alarm condition detected by
PrinterMap.
Table 10 Alarm Condition to Status Color Mapping
Alarm Condition
Severity
Status Color
Low Paper
Warning
Yellow
Low Toner
Warning
Yellow
Service Requested
Warning
Yellow
No Paper
Critical
Red
No Toner
Critical
Red
Door Open
Critical
Red
Jammed
Critical
Red
Offline
Critical
Red
Unknown
Critical
Red
If PrinterMap is unable to determine the cause of an alarm condition, “Invalid
Alarm Type” is displayed.
NOTE:
A printer’s status on the topology and related alarms in the log file may
not
show
the
same
severity
color
indicator
(critical/red
vs.
warning/yellow). The values
that determine overall status indications
and specific alarm indications are provided to PrinterMap by each
printer from two different notifications. PrinterMap is dependent on the
printer notification implementation for severity indicators accuracy. For
example, this occurs on the Xerox 4517 printer, where
“No Paper” in
the envelope feeder results in status indication of warning/yellow
displayed on the topology map. The logged alarms are critical/red due to
an open door. This is the alarm that an empty envelope feeder creates on
the Xerox 4517.