Xerox Z750/N Setup Guide - Page 15

Troubleshooting Windows configurations

Page 15 highlights

Novell NetWare Verify information and finish After you have entered the configuration information, the Quick Configuration Wizard displays the Configured Printer Information dialog box, which reports the information you have entered. 1. Verify that the information is correct. I If the information is correct, click Apply Changes. I If the information is not correct, click Back to return to previous dialog boxes and correct the information. Click Next to return to the Configured Printer Information dialog box. Click Apply Changes. I To exit the wizard and return to the Main window without making any changes, click Cancel. 2. After you click Apply Changes, the printer resets; the changes take effect when the reset is complete. 3. After the reset, you are prompted to print a test page. It is recommended that you print a test page to verify a successful installation. Troubleshooting Windows configurations Printer does not appear in the Main window printer list 1. Make sure that the printer is turned on and properly connected to the network. Try a different network drop or port. 2. Make sure that NetWare is enabled on the printer. This is reported on the printer's Configuration Page in the NetWare field. For information on enabling protocols, see Disabling and Enabling Protocols on page 42. If you are using bindery emulation, make sure that NDS is disabled. From the PhaserShare Administrator Print Server tab, uncheck the Directory Services checkbox. 3. If your network uses a router, configure the router to not suppress NetWare SAP (Service Advertising Protocol) packets or packets of the frame type the printer is using. Testing from the PhaserShare Administrator The following steps provide a simple test of the Administrator: 1. Click Search Options. 2. In the Search Options dialog box, click the following radio buttons: I Sort by: Print Server Name I Select by: All Tektronix Printers 3. Click OK. 10 Phaser 750 Color Printer

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10
Phaser 750 Color Printer
Novell NetWare
Verify information and finish
After you have entered the configuration information, the Quick Configuration Wizard
displays the
Configured Printer Information
dialog box, which reports the information
you have entered.
1.
Verify that the information is correct.
If the information is correct, click
Apply Changes.
If the information is not correct, click
Back
to return to previous dialog boxes
and correct the information.
Click
Next
to return to the
Configured Printer
Information
dialog box.
Click
Apply Changes.
To exit the wizard and return to the
Main
window without making any changes,
click
Cancel.
2.
After you click
Apply Changes,
the printer resets; the changes take effect when the
reset is complete.
3.
After the reset, you are prompted to print a test page.
It is recommended that you
print a test page to verify a successful installation.
Troubleshooting Windows configurations
Printer does not appear in the Main window printer list
1.
Make sure that the printer is turned on and properly connected to the network.
Try a
different network drop or port.
2.
Make sure that NetWare is enabled on the printer.
This is reported on the printer’s
Configuration Page in the
NetWare
field.
For information on enabling protocols, see
Disabling and Enabling Protocols
on page 42.
If you are using bindery emulation,
make sure that NDS is disabled.
From the PhaserShare Administrator
Print Server
tab, uncheck the
Directory Services
checkbox.
3.
If your network uses a router, configure the router to not suppress NetWare SAP
(Service Advertising Protocol) packets or packets of the frame type the printer is
using.
Testing from the PhaserShare Administrator
The following steps provide a simple test of the Administrator:
1.
Click
Search Options.
2.
In the
Search Options
dialog box, click the following radio buttons:
Sort by:
Print Server Name
Select by:
All Tektronix Printers
3.
Click
OK.