ZyXEL NBG-416N User Guide - Page 158
Internet Access - username and password
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Chapter 20 Troubleshooting 1 Make sure you have entered the password correctly. The default username is admin and default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on. 2 This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes. 3 Disconnect and re-connect the power adaptor or cord to the NBG-416N. 4 If this does not work, you have to reset the device to its factory defaults. See Section 20.4 on page 159. 20.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 2 Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. 4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 5 Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode setting. 6 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the NBG416N), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.3 on page 15. 2 Reboot the NBG-416N. 158 NBG-416N User's Guide