1993 Chevrolet Camaro Owner's Manual - Page 318

1993 Chevrolet Camaro Manual

Page 318 highlights

Customer Assistance Information call (525) 254-3777. In Puerto Rico or U.S. Virgin Islands, call 1-809-763- 13 15. Your satisfaction and goodwill are In all other overseas locations, contact important to yourdealer and Chevrolet. GM International Export Sales in Normally, any concerns with the sales Canada bycalling 1-416-644-4 1 12. transaction or the operation of your STEP TWO: If after contacting a For prompt assistance, please have the vehicle will be resolved by your dealer's member of Dealership Management,it Sales or Service Departments. appears your concern cannot be resolved following information available to give the Customer Assistance Representative: Sometimes, however, despite the best by the dealership without further help, intentions of all concerned, contact the Chevrolet Customer Your name, address, telephone misunderstandings can occur. If your Assistance Center by calling number concern has not been resolved to your 1-800-222- 1020. In Canada, contact Vehicle Identification Number (This is satisfaction, the following steps should be GM of Canada Customer Assistance available from the vehicle registration taken: Center in Oshawaby calling or title, or the plateattached to the left STEP ONE: Discuss your concern with a 1-800-263-3777 (English) or top of the instrument panel and visible 1-800-263-7854 (French). In Mexico, member of dealership management. through the windshield.) Complaints can often be quickly resolved Dealership name and location at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner the of dealership or the General Manager. Customer Satisfaction Procedure

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Customer
Assistance
Information
Customer
Satisfaction
Procedure
Your satisfaction and
goodwill are
important
to
yourdealer and Chevrolet.
Normally,
any concerns
with
the sales
transaction or the operation
of
your
vehicle
will
be
resolved by your
dealer’s
Sales or Service Departments.
Sometimes, however, despite
the
best
intentions of all
concerned,
misunderstandings can
occur. If your
concern
has not
been
resolved to your
satisfaction, the following steps should be
taken:
STEP
ONE:
Discuss
your
concern
with a
member
of dealership management.
Complaints can
often
be
quickly
resolved
at
that
level. If the
matter
has already
been reviewed
with
the Sales, Service, or
Parts
Manager,
contact
the
owner
of
the
dealership or the
General
Manager.
STEP
TWO:
If after contacting a
member
of
Dealership
Management, it
appears
your
concern
cannot
be
resolved
by the dealership without further help,
contact
the
Chevrolet
Customer
Assistance Center by calling
1-800-222-
1020.
In
Canada, contact
GM
of Canada Customer Assistance
Center
in
Oshawa by calling
1-800-263-3777
(English) or
1-800-263-7854
(French). In
Mexico,
call
(525)
254-3777.
In Puerto Rico or
U.S.
Virgin Islands, call
1-809-763- 13 15.
In all other overseas locations, contact
GM
International Export Sales
in
Canada
bycalling
1-4 16-644-4
1
12.
For
prompt assistance, please
have
the
following information available to give
the Customer Assistance
Representative:
Your name, address, telephone
number
Vehicle
Identification
Number (This is
available from
the
vehicle
registration
or title, or
the
plate attached to
the
left
top of
the
instrument
panel
and
visible
through
the
windshield.)
Dealership
name
and
location