1995 Chevrolet Camaro Owner's Manual - Page 365

GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program* '"This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to changeeligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. I nere may be instances wnere an Impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. Toassist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau systemto settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently ownor lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number,or write them at the following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100 To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature your complaint. of Eligibility is limited by vehicleage and mileage, and other factors. 8-3