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2014 Ford Expedition Manual

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420 SYNC® TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. Phone issues Possible Possible solution(s) cause(s) Excessive The audio control Review your phone's user guide regarding audio adjustments. background noise settings on your during a phone phone may be call. affecting SYNC performance. Possible phone Try turning off the device, During a call, I can hear the malfunction. resetting the device, removing the device's battery, then trying other person but again. they cannot hear me. SYNC is not able • This is a • Go to the website to review to download my phone-dependent your phone's compatibility. phonebook. feature, OR • Try turning off the device, • Possible phone resetting the device or removing malfunction. the device's battery, then trying again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. Issue 2014 Expedition (exd) Owners Guide gf, 1st Printing, June 2013 USA (fus)

Section	Page
Table of Contents	2
Introduction	10
ABOUT THIS MANUAL	10
Protecting the Environment	10
SYMBOL GLOSSARY	11
DATA RECORDING	12
Service Data Recording	12
Event Data Recording	13
CALIFORNIA PROPOSITION 65	14
PERCHLORATE MATERIAL	15
FORD CREDIT (U.S. ONLY)	15
REPLACEMENT PARTS RECOMMENDATION	15
Scheduled Maintenance and Mechanical Repairs	15
Collision Repairs	15
Warranty on Replacement Parts	16
SPECIAL NOTICES	16
New Vehicle Limited Warranty	16
Special Instructions	16
Using your vehicle with a snowplow	16
Using your vehicle as an ambulance	16
MOBILE COMMUNICATIONS EQUIPMENT	17
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION	17
Child Safety	18
GENERAL INFORMATION	18
CHILD SEAT POSITIONING	20
BOOSTER SEATS	22
Types of Booster Seats	23
INSTALLING CHILD SEATS	25
Child Seats	25
Using Lap and Shoulder Belts	25
Using Lower Anchors and Tethers for CHildren (LATCH)	29
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats	31
Using Tether Straps	31
CHILD SAFETY LOCKS	36
Safety Belts	37
PRINCIPLES OF OPERATION	37
FASTENING THE SAFETY BELTS	39
Restraint of Pregnant Women	39
Safety Belt Locking Modes	40
Vehicle Sensitive Mode	40
Automatic Locking Mode	41
When to Use the Automatic Locking Mode	41
How to Use the Automatic Locking Mode	41
How to Disengage the Automatic Locking Mode	41
Safety Belt Extension Assembly	41
SAFETY BELT HEIGHT ADJUSTMENT	42
Second Row Comfort Guide	42
SAFETY BELT WARNING LIGHT AND INDICATOR CHIME	43
Conditions of Operation	43
SAFETY BELT-MINDER®	44
Deactivating and Activating the Belt-Minder® Feature	45
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE	46
Supplementary Restraints System	47
PRINCIPLES OF OPERATION	47
RESTRAINT SAFETY SYSTEM	49
How does the Restraint Safety System work?	49
SOS POST-CRASH ALERT SYSTEM™	49
DRIVER AND PASSENGER AIRBAGS	50
Proper Driver and Front Passenger Seating Adjustment	51
Children and Airbags	51
SIDE AIRBAGS	52
SAFETY CANOPY® CURTAIN AIRBAGS	53
CRASH SENSORS AND AIRBAG INDICATOR	55
AIRBAG DISPOSAL	56
Keys and Remote Control	57
GENERAL INFORMATION ON RADIO FREQUENCIES	57
REMOTE CONTROL	57
Integrated Keyhead Transmitters	57
Replacing the Battery	58
Integrated Keyhead Transmitter	58
Memory Feature (If Equipped)	59
Programming Memory to the Remote Control	59
Deactivating Memory from the Remote Control	59
Car Finder	59
Sounding a Panic Alarm	59
REPLACING A LOST KEY OR REMOTE CONTROL	60
MyKey	61
PRINCIPLES OF OPERATION	61
Non-configurable Settings	61
Configurable Settings	61
CREATING A MYKEY	62
Programming/Changing Configurable Settings	62
CLEARING ALL MYKEYS	63
CHECKING MYKEY SYSTEM STATUS	63
USING MYKEY WITH REMOTE START SYSTEMS	64
Vehicles With Ford-approved Aftermarket Remote Start Systems	64
Vehicles With Non-Ford-approved Aftermarket Remote Start Systems	65
MYKEY TROUBLESHOOTING	66
Locks	68
LOCKING AND UNLOCKING	68
Power Door Locks	68
Remote Control	68
Unlocking the Doors (Two-Stage Unlock)	68
Locking the Doors	68
Power Liftgate or Liftgate Window (If Equipped)	69
Smart Unlocks	69
Autolock and Unlock	70
Enabling or Disabling Autolock and Autounlock	70
Illuminated Entry	71
Illuminated Exit	71
Battery Saver	71
LIFTGATE	72
Manual Liftgate	72
Power Liftgate (If Equipped)	73
Opening and Closing the Power Liftgate	74
Obstacle Detection	75
Resetting the Power Liftgate	76
Liftgate Ajar Signal	76
Liftgate Window	76
SECURICODE™ KEYLESS ENTRY KEYPAD	77
Programming a Personal Entry Code	77
Programming Memory to a Personal Entry Code	77
Erasing a Personal Code	78
Anti-Scan Feature	78
Unlocking and Locking the Doors and Liftgate	78
Security	79
SECURILOCK® PASSIVE ANTI-THEFT SYSTEM	79
Automatic Arming	79
Anti-Theft Indicator	79
Automatic Disarming	80
Replacement Keys	80
Programming a Spare Key	80
ANTI-THEFT ALARM	81
Arming the Alarm	81
Disarming the Alarm	82
Steering Wheel	83
ADJUSTING THE STEERING WHEEL	83
AUDIO CONTROL	83
Media	83
Seek, Next or Previous	83
VOICE CONTROL (IF EQUIPPED)	84
CRUISE CONTROL	84
Pedals	85
ADJUSTABLE PEDALS (IF EQUIPPED)	85
Wipers and Washers	86
WINDSHIELD WIPERS	86
Speed Dependent Wipers	86
RAIN-SENSING WIPERS (IF EQUIPPED)	86
WINDSHIELD WASHERS	87
REAR-WINDOW WIPER AND WASHERS	87
Lighting	88
LIGHTING CONTROL	88
High Beams	88
Headlamp Flasher	88
AUTOLAMPS	89
INSTRUMENT LIGHTING DIMMER	89
DAYTIME RUNNING LAMPS (IF EQUIPPED)	90
FRONT FOG LAMPS (IF EQUIPPED)	90
DIRECTION INDICATORS	90
INTERIOR LAMPS	91
Front Row Map Lamps (If Equipped)	91
Front Row Map and Dome Lamps (If Equipped)	91
Second Row Map Lamps (If Equipped)	91
Rear Cargo Lamp	92
Windows and Mirrors	93
POWER WINDOWS	93
One-Touch Down (If Equipped)	93
One-Touch Up (If Equipped)	93
Bounce-Back (If Equipped)	93
Overriding the Bounce-Back Feature	93
Window Lock	94
Accessory Delay	94
EXTERIOR MIRRORS	94
Power Exterior Mirrors	94
Foldaway Exterior Mirrors	94
Power-Folding Mirrors (If Equipped)	95
Loose Mirror	95
Heated Exterior Mirror	95
Memory Mirrors (If Equipped)	95
Auto-Dimming Feature (If Equipped)	95
Signal Indicator Mirrors (If Equipped)	95
Integrated Blind Spot Mirrors	96
INTERIOR MIRROR	97
Auto-Dimming Mirror	97
CHILDMINDER MIRROR (IF EQUIPPED)	97
REAR QUARTER WINDOWS (IF EQUIPPED)	98
SUN VISORS	98
Illuminated Visor Vanity Mirror	98
MOONROOF (IF EQUIPPED)	99
Opening and Closing the Moonroof	99
Bounce-Back	99
Venting the Moonroof	99
Instrument Cluster	100
GAUGES	100
Battery Voltage Gauge	100
Engine Oil Pressure Gauge	101
Fuel Gauge	101
Information Display	101
Engine Coolant Temperature Gauge	101
WARNING LAMPS AND INDICATORS	102
AUDIBLE WARNINGS AND INDICATORS	106
Key In Ignition Warning Chime	106
Headlamps On Warning Chime	106
Parking Brake On Warning Chime	106
Turn Signal Chime	106
Information Displays	107
GENERAL INFORMATION	107
Information Display (Type 1)	107
System Check and Vehicle Feature Customization	109
Information Display Controls (Type 2)	112
Info	112
System Check and Vehicle Feature Customization	113
INFORMATION MESSAGES	117
Climate Control	122
MANUAL HEATING AND AIR CONDITIONING SYSTEM WITHOUT AUXILIARY CLIMATE CONTROL	122
MANUAL HEATING AND AIR CONDITIONING SYSTEM WITH AUXILIARY CLIMATE CONTROL	124
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM WITHOUT HEATED AND COOLED SEATS	126
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM WITH HEATED AND COOLED SEATS	128
AUXILIARY CLIMATE CONTROL (IF EQUIPPED)	130
GENERAL OPERATING TIPS	131
Manual Heating and Air Conditioning System	131
Dual Automatic Temperature Control System	132
HEATED WINDOWS AND MIRRORS (IF EQUIPPED)	133
Heated Rear Window	133
Heated Exterior Mirrors (If Equipped)	133
Seats	134
SITTING IN THE CORRECT POSITION	134
HEAD RESTRAINTS	135
MANUAL SEATS	137
POWER SEATS (IF EQUIPPED)	139
MEMORY FUNCTION (IF EQUIPPED)	140
Programming Memory Positions	140
Recalling Saved Memory Positions	141
Easy Entry and Exit Feature (If Equipped)	141
Climate Controlled Seats (If Equipped)	142
Heated and Ventilated Seats Air Filter Replacement (If Equipped)	143
REAR SEATS	144
Folding Down the 2nd Row 40% Seat System	144
Placing the Second Row Outboard 40% Seats in Cargo Mode	146
Adjusting the Second Row Outboard 40% Seat for E-Z Entry	147
Reclining the Second-Row Outboard 40% Seat Back	149
Adjusting the Second-Row Center 20% Seat (If Equipped)	151
Rear Heated Seats (If Equipped)	151
Third Row Seats	152
Folding Down the Third Row Seats to the Load Floor	152
PowerFold® Third-Row Seat (If Equipped)	153
FRONT SEAT ARMREST (If Equipped)	154
Universal Garage Door Opener (If Equipped)	155
UNIVERSAL GARAGE DOOR OPENER	155
CAR2U® HOME AUTOMATION SYSTEM (IF EQUIPPED)	155
Rolling Code Programming	157
Fixed Code Programming	158
Erasing the Function Button Codes	159
FCC and RSS-210 Industry Canada Compliance	159
HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)	159
Programming	160
Erasing the Function Button Codes	162
Reprogramming a single button	162
Programming HomeLink to a Genie Intellicode 2 garage door opener	162
Programing the transmitters	162
Programming HomeLink to the Genie Intellicode garage door opener motor	163
Clearing a HomeLink device	164
FCC and RSS-210 Industry Canada Compliance	164
Auxiliary Power Points	165
AUXILIARY POWER POINTS	165
Locations	165
Storage Compartments	168
CENTER CONSOLE (IF EQUIPPED)	168
OVERHEAD CONSOLE (IF EQUIPPED)	168
ASHTRAY (IF EQUIPPED)	169
Starting and Stopping the Engine	170
GENERAL INFORMATION	170
IGNITION SWITCH	171
STARTING A GASOLINE ENGINE	171
Failure to Start	172
Stopping the Engine When Your Vehicle is Stationary	172
Stopping the Engine When Your Vehicle is Moving	172
Cold Weather Starting (Flexible Fuel Vehicles Only)	172
If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only)	173
Guarding Against Exhaust Fumes	173
Important Ventilating Information	173
ENGINE BLOCK HEATER (IF EQUIPPED)	173
Using the Engine Block Heater	174
Fuel and Refueling	175
SAFETY PRECAUTIONS	175
FUEL QUALITY	176
Choosing the Right Fuel (Gasoline Vehicles)	176
Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped)	177
Octane Recommendations	177
RUNNING OUT OF FUEL	178
Refilling With a Portable Fuel Container	178
REFUELING	179
Easy Fuel® “No Cap” Fuel System	180
FUEL CONSUMPTION	181
Filling the Tank	181
Calculating Fuel Economy	181
EMISSION CONTROL SYSTEM	182
On-board Diagnostics (OBD-II)	183
Readiness for Inspection/Maintenance (I/M) Testing	184
Transmission	185
AUTOMATIC TRANSMISSION	185
Automatic Transmission Adaptive Learning	187
Brake-Shift Interlock – Floor-Shift Transmission	188
Brake-Shift Interlock – Column-Shift Transmission	189
If Your Vehicle Gets Stuck in Mud or Snow	190
Four-Wheel Drive (If Equipped)	191
USING FOUR-WHEEL DRIVE (4WD) (IF EQUIPPED )	191
Shifting between system modes	193
Shifting to/from 4L (4X4 LOW)	193
How Your Vehicle Differs From Other Vehicles	194
Driving Off-Road With Truck and Utility Vehicles	194
Basic Operating Principles In Special Conditions	195
If your vehicle goes off the edge of the pavement	195
If your vehicle gets stuck	196
Emergency maneuvers	196
Sand	196
Mud and water	197
Driving on hilly or sloping terrain	198
Driving on snow and ice	199
Maintenance and modifications	200
Brakes	201
GENERAL INFORMATION	201
Brake Over Accelerator	201
Anti-Lock Brake System	201
HINTS ON DRIVING WITH ANTI-LOCK BRAKES	202
PARKING BRAKE	202
Traction Control	203
PRINCIPLES OF OPERATION	203
USING TRACTION CONTROL	203
System indicator lights and messages	203
Stability Control	204
PRINCIPLES OF OPERATION	204
USING ADVANCETRAC® WITH RSC®	205
Parking Aids	206
SENSING SYSTEM (IF EQUIPPED)	206
Using the Front and Rear Sensing System	207
Rear Sensing System	207
Front Sensing System	208
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)	209
Using the Rear View Camera System	210
Guidelines and the Centerline	211
Rear Camera Delay	211
Cruise Control	212
PRINCIPLES OF OPERATION	212
USING CRUISE CONTROL	212
Switching On Cruise Control	212
Setting a Speed	213
Changing the Set Speed	213
Canceling a Set Speed	213
Resuming a Set Speed	213
Switching Off Cruise Control	213
Driving Aids	214
STEERING	214
AUTO LEVELING SUSPENSION SYSTEM (if equipped)	215
Load Carrying	216
ROOF RACKS AND LOAD CARRIERS	216
Adjusting the Crossbars (If Equipped)	216
LOAD LIMIT	217
Vehicle Loading – With and Without a Trailer	217
Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles	223
CARGO MANAGEMENT SYSTEM (IF EQUIPPED)	224
Cargo Shelf and Divider (If Equipped)	224
POWER DEPLOYABLE RUNNING BOARDS (IF EQUIPPED)	225
Automatic Power Deploy	226
Automatic Power Stow	226
Manual Power Deploy	226
Enable and Disable	226
Bounce-Back	226
Towing	227
TOWING A TRAILER	227
Load Placement	227
TRAILER SWAY CONTROL	228
RECOMMENDED TOWING WEIGHTS	228
ESSENTIAL TOWING CHECKS	230
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin Connector)	231
Hitches	231
Integrated Hitch Rating	231
Weight-distributing Hitch – Vehicles without Automatic Leveling Suspension	232
Weight-distributing Hitch – Vehicles with Automatic Leveling Suspension	233
Safety Chains	234
Trailer Brakes	234
Integrated Trailer Brake Controller (If Equipped)	235
Procedure for Adjusting Gain	236
Explanation of Information Display Warning Messages	237
Points to Remember	238
Trailer Lamps	239
Before Towing a Trailer	239
When Towing a Trailer	239
Launching or Retrieving a Boat or Personal Watercraft (PWC)	240
TRANSPORTING THE VEHICLE	241
TOWING THE VEHICLE ON FOUR WHEELS	242
Emergency Towing	242
Recreational Towing	242
Driving Hints	243
BREAKING-IN	243
ECONOMICAL DRIVING	243
DRIVING THROUGH WATER	244
FLOOR MATS	245
Roadside Emergencies	247
ROADSIDE ASSISTANCE	247
Vehicles Sold in the U.S.: Getting Roadside Assistance	247
Vehicles Sold in the U.S.: Using Roadside Assistance	248
Vehicles Sold in Canada: Getting Roadside Assistance	248
Vehicles Sold in Canada: Using Roadside Assistance	248
HAZARD WARNING FLASHERS	248
FUEL PUMP SHUT-OFF SWITCH	249
JUMP-STARTING THE VEHICLE	250
Preparing Your Vehicle	250
Connecting the Jumper Cables	251
Jump Starting	251
Removing the Jumper Cables	252
Customer Assistance	253
GETTING THE SERVICES YOU NEED	253
Away from Home	253
Additional Assistance	254
IN CALIFORNIA (U.S. ONLY)	255
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	256
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY)	257
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	257
ORDERING ADDITIONAL OWNER’S LITERATURE	259
Obtaining a French Owner’s Manual	259
REPORTING SAFETY DEFECTS (U.S. ONLY)	260
REPORTING SAFETY DEFECTS (CANADA ONLY)	260
Fuses	261
CHANGING A FUSE	261
Fuses	261
Standard Fuse Amperage Rating and Color	261
FUSE SPECIFICATION CHART	262
Power Distribution Box	262
Passenger Compartment Fuse Panel	266
Maintenance	270
GENERAL INFORMATION	270
Working with the Engine Off	271
Working with the Engine On	271
OPENING AND CLOSING THE HOOD	271
UNDER HOOD OVERVIEW	272
ENGINE OIL DIPSTICK	273
ENGINE OIL CHECK	273
Adding Engine Oil	274
ENGINE COOLANT CHECK	274
Checking the Engine Coolant	274
Adding Engine Coolant	275
Recycled Engine Coolant	276
Severe Climates	276
What You Should Know About Fail-Safe Cooling	277
How Fail-Safe Cooling Works	277
When Fail-Safe Mode is Activated	278
AUTOMATIC TRANSMISSION FLUID CHECK	279
BRAKE FLUID CHECK	279
POWER STEERING FLUID CHECK	279
FUEL FILTER	280
WASHER FLUID CHECK	280
CHANGING THE VEHICLE BATTERY	280
CHECKING THE WIPER BLADES	282
CHANGING THE WIPER BLADES	283
Changing the Rear Window Wiper Blade	283
AIR FILTER CHECK	284
Changing the Air Filter Element	285
ADJUSTING THE HEADLAMPS	287
Vertical Aim Adjustment	287
CHANGING A BULB	288
Lamp Assembly Condensation	288
Replacing Headlamp Bulbs	289
Replacing Front Parking Lamp, Turn Signal, and Side Marker Bulbs	290
Replacing Tail, Stop, Turn Signal, Side Marker, and Backup Lamp Bulbs	291
Replacing Fog Lamp Bulbs	291
Replacing License Plate Lamp Bulbs	292
Replacing the High-Mount Brake Lamp Bulbs	292
Replacing Approach Lamp/Mirror Turn Signal Bulbs (If Equipped)	292
BULB SPECIFICATION CHART	293
Vehicle Care	294
GENERAL INFORMATION	294
CLEANING PRODUCTS	294
CLEANING THE EXTERIOR	294
Stripes or Graphics (if equipped)	295
Exterior Chrome	295
Underbody	295
Cleaning Plastic Exterior Parts	295
WAXING	296
REPAIRING MINOR PAINT DAMAGE	296
CLEANING THE ENGINE	296
CLEANING THE WINDOWS AND WIPER BLADES	297
CLEANING THE INTERIOR	298
CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED)	298
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS	299
CLEANING LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH® EDITION)	300
CLEANING LEATHER SEATS (IF EQUIPPED WITH THE KING RANCH® EDITION)	300
CLEANING THE ALLOY WHEELS	301
VEHICLE STORAGE	302
Removing Vehicle from Storage	304
Wheels and Tires	305
GENERAL INFORMATION	305
Notice to Utility Vehicle, Van and Truck Owners	305
Four-Wheel Drive System (If Equipped)	305
How Your Vehicle Differs from Other Vehicles	306
TIRE CARE	307
Information About Uniform Tire Quality Grading	307
Treadwear	308
Traction AA A B C	308
Temperature A B C	308
Glossary of Tire Terminology	309
INFORMATION CONTAINED ON THE TIRE SIDEWALL	310
Information on P Type Tires	310
Additional Information Contained on the Tire Sidewall for LT Type Tires	313
Information on T Type Tires	314
Location of the Tire Label	314
INFLATING YOUR TIRES	315
Inspecting Your Tires and Wheel Valve Stems	317
Tire Wear	317
Damage	318