1995 Oldsmobile Aurora Owner's Manual - Page 340

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, home and busine.ss telephone numbers 0 Canada Customer Assistance Center General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L 1 H 8P7 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Oldsmobile, please remember that your concern will likely be resolved in the retail facility, using the retailer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern . Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Retail facility name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call the toll-free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Oldsmobile, write to: Customer Assistance for the Hearing or Speech Impaired(TDD) To assist customers who have hearing difficulties, Oldsmobile has installed special TDD (Telecomn~unicatiorl Devices for the Deaf') equiplnent at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Oldsmobile by dialing: I -800-TDD-OLDS. (TDD users in Canada can dial 1-800-263-3830.) United States Customer Assistance Representative Oldsmobile Central Office 920 Townsend St. P.O. Box 30095 Lansing, MI 48909