Brother International IntelliFax-2480C Users Manual - English - Page 109
Printing Received Faxes, Phone Line or Connections, Printing Continued, Difficulty, Suggestions - cartridges
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Printing (Continued) Difficulty Smudged stain at the top center of the printed page. Printing appears dirty or ink seems to run. Stains appear on the reverse side or at the bottom of the page. Machine feeds multiple pages Printed pages are not stacked neatly. Printed pages double-feed and cause a paper jam. Suggestions Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 9.) Make sure you are using the proper types of paper. (See Acceptable paper and other media on page 9.) Don't handle the paper until the ink is dry. Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 108.) Make sure you are using the paper support flap. (See Loading paper and other media on page 13.) Make sure the paper is loaded properly in the paper tray. (See Loading paper and other media on page 13.) Check that more than two types of paper are not loaded in the paper tray at any one time. Make sure you are using the paper support flap. (See Loading paper and other media on page 13.) Make sure you pull out the paper support until it clicks. Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone across the page or the top and line. Ask the other party to send the fax again. bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black and white. Replace the color ink cartridges that are empty or nearly empty, and then ask the other person to send the color fax again. (See Replacing the ink cartridges on page 104.) Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax on page 39.) a single page is printed on two pages. Phone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Suggestions Check that the machine is plugged in and switched on. Check all line cord connections. (Canada only) Change Tone/Pulse setting. (See Quick Setup Guide.) Send a fax manually and wait to hear the fax receiving tone before you press Black Start or Color Start. (See Sending a fax manually on page 34.) Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 35.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line. 94