Brother International IntelliFax-2480C Users Manual - English - Page 110
Receiving Faxes, Sending Faxes, Troubleshooting and Routine Maintenance
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Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Cannot receive a fax Suggestions Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 35.) If you often have interference on the phone line, try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 104.) Sending Faxes Difficulty Cannot send a fax Suggestions Check all line cord connections. Make sure that the Fax key is illuminated. (See Entering Fax mode on page Transmission Verification Report says 'Result:NG' or 'Result:ERROR'. Poor fax send quality. Vertical black lines when sending. 28.) Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on page 69.) There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get 'Result:NG' on the Transmission Verification Report, your machine may be out of memory. If the problem continues, ask the telephone company to check your phone line. If you often get transmission errors due to possible interference on the phone line, try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 104.) Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 107.) If the copy you made shows the same problem, clean the scanner. (See Cleaning the scanner on page 107.) 95