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Brother International IntelliFax-2480C Users Manual - English - Page 111

Handling Incoming Calls, Menu Setting Difficulties, Copying Difficulties, Difficulty, Suggestions

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Page 111 highlights

Handling Incoming Calls Difficulty The machine 'Hears' a voice as a CNG Tone. Sending a fax call to the machine. Custom features on a single line. Suggestions If Easy Receive is set to on, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy Receive on page 39.) If you answered at the machine, press Black Start and hang up at once. If you answered on an external or extension phone, press your Fax Receive Code (default setting is l51). When your machine answers, hang up. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes. For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate phone line with no custom features is recommended. Menu Setting Difficulties Difficulty The machine beeps when you try to access the Setup Receive menu. Suggestions If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting is available only when the machine is in Fax mode. Copying Difficulties Difficulty Cannot make a copy Vertical streaks appear in copies Poor copy results when using the ADF. Suggestions Make sure that the Copy key is illuminated. (See Entering Copy mode on page 74.) If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 107.) Try using the scanner glass. (See Using the scanner glass on page 8.) 96

Section	Page
USER’S GUIDE FAX-2480C/FAX-2580C	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	5
Table of Contents	10
Section I:General	16
1 General Information	18
Using the documentation	18
Symbols and conventions used in the documentation	18
Control panel overview	19
2 Loading documents and paper	22
Loading documents	22
Using the ADF	22
Recommended environment	22
Document Sizes Supported	22
How to load documents	22
Using the scanner glass	23
Document Sizes Supported	23
How to load documents	23
Scannable area	24
Acceptable paper and other media	24
Recommended media	25
Handling and using media	25
Paper capacity of the output paper tray	25
Choosing the right media	26
Paper type and size for each operation	26
Paper weight, thickness and capacity	27
Loading paper and other media	28
Loading envelopes and post cards	30
About envelopes	30
How to load envelopes and post cards	31
If you have problems when printing on envelopes, try the following suggestions:	31
Removing small printouts from the machine	31
Printable Area	32
3 General setup	33
On/Off key	33
Turning the machine off	33
Turning the machine on	33
On/Off setting	33
Mode Timer	34
Paper settings	35
Paper Type	35
Paper Size	35
Volume Settings	35
Ring Volume	35
Setting the Ring Volume from the menu	35
Beeper Volume	35
Speaker Volume	36
Handset Volume (FAX-2480C only)	36
Choosing the Handset Volume (For Volume Amplify) (FAX-2480C only)	36
Setting Volume Amplify (FAX-2480C only)	37
Automatic Daylight Savings Time	37
LCD display	38
LCD Contrast	38
4 Security features	39
TX Lock (FAX-2480C only)	39
Setting and changing the TX Lock password	39
Setting up the password	39
Changing the TX Lock password	39
Turning the TX Lock on/off	40
Turning TX Lock on	40
Turning TX Lock off	40
Memory Security (FAX-2580C only)	40
Setting and changing the memory security password	41
Setting a password for the first time	41
Changing your memory security password	41
Turning the memory security on/off	41
Turning on the memory security lock	41
Turning off the memory security	41
Section II:Fax	42
5 Sending a fax	43
Entering Fax mode	43
Faxing from the ADF	43
Faxing from the scanner glass	43
Faxing A4 size documents from the scanner glass	44
Color fax transmission	44
Canceling a fax in progress	44
Broadcasting (Black & White only)	44
Canceling a Broadcast in progress	45
Additional sending operations	45
Sending faxes using multiple settings	45
Contrast	46
Changing Fax Resolution	46
To change the fax resolution for the next fax	46
To change the default fax resolution	46
Dual access (Black & White only)	47
Real time transmission	47
Sending in real time for all faxes	47
Sending in real time for the next fax only	47
Overseas Mode	48
Delayed Faxing (Black & White only)	48
Delayed Batch Transmission (Black & White only)	48
Checking and canceling waiting jobs	48
Sending a fax manually	49
Out of Memory message	49
6 Receiving a Fax	50
Receive modes	50
Choosing the Receive Mode	50
Using receive modes	52
Fax only	52
Fax/Tel	52
Manual	52
Message Center (MC:Msg Ctr) (FAX-2580C only)	52
External TAD (FAX-2480C only)	52
Receive mode settings	53
Ring Delay	53
F/T Ring Time (Fax/Tel mode only)	53
Easy Receive	54
If Easy Receive is On:	54
If Easy Receive is Semi:	54
If Easy Receive is Off:	54
Additional receiving operations	54
Printing a reduced incoming fax	54
Receiving a fax at the end of a conversation	55
Printing a fax from the memory	55
7 Telephone Services and External devices	56
Voice operations	56
Making a telephone call	56
Answering calls with the Speaker Phone (FAX-2580C only)	56
Hold	56
For FAX-2480C	56
For FAX-2580C	56
Tone or Pulse (Canada only)	57
Fax/Tel mode when the power key is on	57
Fax/Tel mode when the power key is off	57
Telephone services	58
Distinctive Ring	58
What does your telephone company's ‘Distinctive Ring’ do?	58
What does Brother's ‘Distinctive Ring’ do?	58
Do you have Voice Mail?	58
Before you choose the ring pattern to register	59
Registering the Distinctive Ring pattern	59
Turning off Distinctive Ring	59
Caller ID	60
Viewing Caller ID List	60
Printing Caller ID List	60
Connecting an external TAD (telephone answering device)	61
Connections	61
Recording an outgoing message (OGM) on an external TAD	62
Special line considerations	62
Roll over phone lines	62
Two-line phone system	62
Converting telephone wall outlets	63
Installing machine, external two-line TAD and two-line telephone	63
Multi-line connections (PBX)	64
External and extension phones	64
Connecting an external or extension telephone	64
Using external and extension telephones	64
If you answer a call and no one is on the line:	65
Using a non-Brother cordless external telephone (FAX-2480C only)	65
Using remote codes	65
Fax receive code	65
Telephone answer code	65
Changing the remote codes	65
8 Dialing and storing numbers	66
How to Dial	66
Manual dialing	66
One-Touch dialing	66
Speed-Dialing	66
Search	67
Fax Redial	67
Storing numbers	68
Storing a pause	68
Storing One-Touch dial numbers	68
Storing Speed-Dial numbers	69
Changing One-Touch and Speed-Dial numbers	69
Setting up groups for broadcasting	70
Dialing access codes and credit card numbers	70
9 Message Center (FAX-2580C only)	71
Message Center Mode	71
Setting up the Message Center	71
Outgoing message (OGM)	71
Recording your OGM	71
Listening to your OGM	72
Erasing your OGM	72
Fax/Tel OGM (Announcement)	72
Activating Message Center memory	72
Managing your messages	73
Message Indicator	73
Playing voice messages	73
Printing fax messages	73
Erasing incoming messages	73
To erase voice messages individually	73
To erase all of your messages	74
Additional Message Center operations	74
Setting maximum time for incoming messages	74
Setting toll saver	74
ICM Recording Monitor	75
10 Remote fax options (Black & White only)	76
Fax Forwarding	76
Paging	77
Fax Storage	77
Turning off Remote Fax Options	78
Changing Remote Fax Options	78
Remote Retrieval	79
Setting a Remote Access Code	79
Using your Remote Access Code	79
Remote Fax commands	80
Retrieving fax messages	82
Changing your Fax Forwarding number	82
11 Printing Reports	83
Fax reports	83
Transmission Verification Report	83
Fax Journal (activity report)	83
Reports	84
How to print a report	84
12 Polling	85
Polling overview	85
Polling receive	85
Setup to receive polling	85
Sequential polling	85
Polled transmit (Black & White only)	86
Set up for polled transmit	86
Section III:Copy	88
13 Making copies	89
How to copy	89
Entering Copy mode	89
Making a single copy	89
Making multiple copies	89
Stop copying	89
Copy options	90
Changing copy quality	91
Enlarging or reducing the image copied	91
Making N in 1 copies or a poster	92
Important	92
Sorting copies using the ADF (Black & White only)	93
Adjusting Brightness, Contrast and Color	94
Brightness	94
Contrast	94
Color saturation	94
Paper options	95
Paper type	95
Paper size	95
Section IV:Appendixes	96
A:Safety and Legal	97
Choosing a location	97
To use the machine safely	98
Important safety instructions	102
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only)	103
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	105
Industry Canada Compliance Statement (Canada only)	106
Legal limitations for copying	106
Trademarks	107
B:Troubleshooting and Routine Maintenance	108
Troubleshooting	108
If you are having difficulty with your machine	108
Error messages	112
Transferring your faxes or Fax Journal report	116
Transferring faxes to another fax machine	116
Transferring Fax Journal report to another fax machine	116
Document jam	116
Document is jammed in the top of the ADF unit	116
Document is jammed inside the ADF unit	117
Printer jam or paper jam	117
Dial Tone	118
Phone line interference	119
Routine maintenance	119
Replacing the ink cartridges	119
Cleaning the outside of the machine	121
Cleaning the scanner	122
Cleaning the machine printer platen	123
Cleaning the paper pick-up roller	123
Cleaning the print head	124
Checking the print quality	124
Checking the printing alignment	125
Checking the ink volume	126
Uninstalling the handset and handset cradle (FAX-2480C)	126
Uninstalling the handset and handset cradle	126
Installing the handset and handset cradle	127
Uninstalling and installing the cradle and the bracket (FAX-2580C)	128
Uninstalling the cradle and the bracket	128
Installing the cradle and the bracket	128
Machine Information	129
Checking the serial number	129
Packing and shipping the machine	130
C:Menu and Features	133
On-screen programming	133
Menu table	133
Memory storage	133
Menu keys	134
Menu Table	135
Entering Text	142
Putting spaces	142
Making corrections	142
Repeating letters	142
Special characters and symbols	142
D:Specifications	143
General	143
Print media	145
Fax	146
Message Center (FAX-2580C only)	147
Digital Cordless Handset (FAX-2580C only)	148
Cordless handset	148
Battery	148
Battery cradle	149
AC adapter	149
Copy	150
Printer	151
Interface	152
Consumable items	153
E:Glossary	154
Index	158

Match case Limit results 1 per page

Handling Incoming Calls

Difficulty

Suggestions

The machine ‘Hears’ a voice as a

CNG Tone.

If Easy Receive is set to on, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit

. Try avoiding this problem by turning Easy Receive to off. (See

Easy

Receive

on page 39.)

Sending a fax call to the machine.

If you answered at the machine, press

Black Start

and hang up at once. If you

answered on an external or extension phone, press your Fax Receive Code

(default setting is

51). When your machine answers, hang up.

Custom features on a single line.

If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or

other custom feature on a single phone line with your machine, it may create a

problem sending or receiving faxes.

For example:

If you subscribe to Call Waiting or some other custom service and

its signal comes through the line while your machine is sending or receiving a fax,

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature

should help overcome this problem. This condition is related to the telephone

system industry and is common to all devices that send and receive information

on a single, shared line with custom features. If avoiding a slight interruption is

crucial to your business, a separate phone line with no custom features is

recommended.

Menu Setting Difficulties

Difficulty

Suggestions

The machine beeps when you try to

access the Setup Receive menu.

If the Fax

key is not illuminated, press it to turn on Fax mode. The Setup

Receive setting is available only when the machine is in Fax mode.

Copying Difficulties

Difficulty

Suggestions

Cannot make a copy

Make sure that the Copy

key is illuminated. (See

Entering Copy mode

on page 74.)

Vertical streaks appear in copies

If you see vertical streaks on copies, clean the scanner. (See

Cleaning the

scanner

on page 107.)

Poor copy results when using the

ADF.

Try using the scanner glass. (See

Using the scanner glass

on page 8.)