Brother International MFC-J430w Users Manual - English - Page 71

Error Message, Cause, Action, Ink Absorber Full, Ink low, Cannot Print - troubleshooting

Page 71 highlights

Troubleshooting Error Message Ink Absorber Full Cause The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires the faster these boxes will fill up. Action The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Other reasons for cleaning are: 1 After a paper jam has been cleared, the machine automatically cleans itself before the next received fax is printed. 2 The machine automatically cleans itself after sitting idle for more than 30 days (infrequent use). 3 The machine automatically cleans itself after the ink cartridges for each color have been replaced 12 times. Note Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty. B Ink Absorber NearFull Ink low The ink absorber box or flushing box is nearly full. One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. The ink absorber box or flushing box will need to be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Order a new ink cartridge. You can continue printing until the LCD shows Cannot Print. (See Ordering accessories and supplies uu page ii and Replacing the ink cartridges uu page 49.) 57

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Troubleshooting
57
B
Ink Absorber Full
The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See
Brother
numbers
uu
page i.)
Other reasons for cleaning are:
1
After a paper jam has been
cleared, the machine automatically
cleans itself before the next
received fax is printed.
2
The machine automatically cleans
itself after sitting idle for more than
30 days (infrequent use).
3
The machine automatically cleans
itself after the ink cartridges for
each color have been replaced
12 times.
Ink Absorber NearFull
The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box
will need to be replaced soon. Call
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See
Brother
numbers
uu
page i.)
Ink low
One or more of the ink cartridges are
near the end of their life. If a sending
machine has a color fax to send, your
machine’s “handshake” will ask that
the fax be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black & white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print
. (See
Ordering
accessories and supplies
uu
page ii
and
Replacing the ink cartridges
uu
page 49.)
Error Message
Cause
Action