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Brother International MFC-J430w Users Manual - English - Page 81

Color Enhancement True2Life, Other Print Options - windows 8 driver

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Troubleshooting Printing (continued) Difficulty Suggestions The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver. the page. The printouts are wrinkled. (Windows® users) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing. (Macintosh users) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options, and uncheck Bi-Directional Printing. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform "Page Layout" printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Advanced tab (Windows®) or Print Settings (Macintosh). Also, click Color Settings, and make sure you uncheck Color Enhancement (True2Life). Turn the borderless feature off. Borderless printing is slower than normal printing. uuSoftware User's Guide: Printing (Windows®) uuSoftware User's Guide: Printing and Faxing (Macintosh) True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color), True2Life™ will not work. Use at least 24 bit color data with the True2Life™ feature. Photo paper does not feed properly. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose. Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper pick-up rollers) Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and other print media uu page 10.) There is a paper jam. Printed pages are not stacked neatly. Make sure the paper length guide is set to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam uu page 62.) Make sure you are using the paper support flap. B (See Loading paper and other print media uu page 10.) Machine does not print from Adobe® Illustrator®. Try to reduce the print resolution. uuSoftware User's Guide: Printing (Windows®) uuSoftware User's Guide: Printing and Faxing (Macintosh) Ink is smudged or running when using glossy photo paper. Make sure to check the front and back of the paper. Place the glossy surface (printing surface) face down. (See Paper Type uu page 16.) If you use glossy photo paper, make sure that the paper type setting is correct. 67

Section	Page
BASIC USER’S GUIDE MFC-J425W MFC-J430W MFC-J435W	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	7
User's Guides and where do I find it?	8
Table of Contents	9
1 General information	15
Using the documentation	15
Symbols and conventions used in the documentation	15
Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary	16
Viewing Documentation	16
Viewing Documentation (Windows®)	16
Viewing Documentation (Macintosh)	16
How to find Scanning instructions	17
How to find Network setup instructions	17
Accessing Brother Support (Windows®)	18
Accessing Brother Support (Macintosh)	19
Control panel overview	20
LCD screen	22
Basic Operations	23
2 Loading paper	24
Loading paper and other print media	24
Loading envelopes and postcards	27
About envelopes	27
Loading envelopes and postcards	27
Printable area	29
Paper settings	30
Paper Type	30
Paper Size	30
Acceptable paper and other print media	31
Recommended print media	31
Handling and using print media	32
Paper capacity of the output paper tray cover	32
Choosing the right print media	33
Paper type and size for each operation	33
Paper weight, thickness and capacity	34
3 Loading documents	35
How to load documents	35
Using the ADF	35
Document Sizes and Weights	35
How to load documents	35
Using the scanner glass	36
Document Sizes Supported	36
How to load documents	36
Unscannable area	37
4 Sending a fax	38
How to send a fax	38
Stop faxing	40
Setting scanner glass size for faxing	40
Color fax transmission	40
Canceling a fax in progress	40
Transmission Verification Report	40
5 Receiving a fax	42
Receive Modes	42
Choose the correct Receive Mode	42
Using Receive Modes	44
Fax Only	44
Fax/Tel	44
Manual	44
External TAD	44
Receive Mode settings	45
Ring Delay	45
F/T Ring Time (Fax/Tel mode only)	45
Easy Receive	46
If Easy Receive is On:	46
If Easy Receive is Off:	46
6 Telephone services and external devices	47
Telephone services	47
Voice Mail	47
Distinctive Ring	48
What does your telephone company's “Distinctive Ring” do?	48
What does Brother's “Distinctive Ring” do?	48
Do you have Voice Mail?	48
Before you choose the ring pattern to register	48
Registering the Distinctive Ring pattern	49
Turning off Distinctive Ring	49
Connecting an external TAD (telephone answering device)	50
Connections	51
Recording an outgoing message (OGM) on an external TAD	51
Multi-line connections (PBX)	52
External and extension telephones	52
Connecting an external or extension telephone	52
Using external and extension telephones	53
If you answer a call and no one is on the line:	53
Using a non-Brother cordless external telephone	53
Using remote codes	53
Fax Receive Code	53
Telephone Answer Code	53
Changing the remote codes	54
7 Dialing and storing numbers	55
How to dial	55
Manual dialing	55
Speed Dialing	55
Search	55
Fax Redial	56
Storing numbers	56
Storing a pause	56
Storing Speed Dial numbers	57
Changing Speed Dial names or numbers	57
8 Making copies	58
How to copy	58
Stop copying	58
Copy settings	59
Paper Options	59
Paper Type	59
Paper Size	59
9 How to print from a computer	60
Printing a document	60
10 How to scan to a computer	61
Scanning a document	61
Scanning using the SCAN key	61
Scanning using a scanner driver	62
Scanning using the ControlCenter	62
A Routine maintenance	63
Replacing the ink cartridges	63
Cleaning and checking the machine	66
Cleaning the scanner	66
Cleaning the print head	67
Checking the print quality	67
Checking the print alignment	68
B Troubleshooting	69
Error and Maintenance messages	69
Error animation	74
Transferring your faxes or Fax Journal report	74
Transferring faxes to another fax machine	74
Transferring the Fax Journal report to another fax machine	74
Document jam	75
Document is jammed in the top of the ADF unit	75
Document is jammed inside the ADF unit	75
Printer jam or paper jam	76
Troubleshooting	79
If you are having difficulty with your machine	79
Dial Tone	88
Telephone line interference / VoIP	88
Machine Information	89
Checking the serial number	89
Reset functions	89
How to reset the machine	89
C Menu and features	90
On-screen programming	90
Menu table	91
Entering Text	104
Inserting spaces	104
Making corrections	104
Repeating letters	104
Special characters and symbols	105
D Specifications	106
General	106
Print media	108
Fax	109
Copy	110
Scanner	111
Printer	112
Interfaces	113
Computer requirements	114
Consumable items	115
Network (LAN)	116
Index	117

Match case Limit results 1 per page

Troubleshooting

The machine prints dense lines on

the page.

Check

Reverse Order

in the

Basic

tab of the printer driver.

The printouts are wrinkled.

(Windows

users)

In the printer driver

Advanced

tab, click

Color Settings

, and uncheck

Bi-Directional Printing

(Macintosh users)

In the printer driver, choose

Print Settings

, click

Advanced

, choose

Other Print Options

, and uncheck

Bi-Directional Printing

Make sure you are using Genuine Brother Innobella™ Ink.

Cannot perform “Page Layout”

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver

Advanced

tab (Windows

) or

Print Settings

(Macintosh). Also, click

Color Settings

, and make sure you uncheck

Color Enhancement (True2Life)

Turn the borderless feature off. Borderless printing is slower than normal printing.

Software User’s Guide:

Printing

(Windows

)

Software User’s Guide:

Printing and Faxing

(Macintosh)

True2Life™ is not working properly.

If the image data is not full color in your application (such as 256 color),

True2Life™ will not work. Use at least 24 bit color data with the True2Life™

feature.

Photo paper does not feed

properly.

When you print on Brother Photo paper, load one extra sheet of the same photo

paper in the paper tray. An extra sheet has been included in the paper package

for this purpose.

Clean the paper pick-up rollers. (

Advanced User’s Guide:

Cleaning the paper

pick-up rollers

)

Machine feeds multiple pages.

Make sure the paper is loaded properly in the paper tray. (See

Loading paper and

other print media

page 10.)

There is a paper jam.

Make sure the paper length guide is set to the correct paper size. Do not extend

the paper tray when you load A5 or smaller size paper. (See

Printer jam or paper

jam

page 62.)

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap.

(See

Loading paper and other print media

page 10.)

Machine does not print from

Adobe

Illustrator

Try to reduce the print resolution.

Software User’s Guide:

Printing

(Windows

)

Software User’s Guide:

Printing and Faxing

(Macintosh)

Ink is smudged or running when

using glossy photo paper.

Make sure to check the front and back of the paper. Place the glossy surface

(printing surface) face down. (See

Paper Type

page 16.)

If you use glossy photo paper, make sure that the paper type setting is correct.

Printing (continued)

Difficulty

Suggestions