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Brother International MFC-J6510DW Users Manual - English - Page 85

Checking the print quality, Color Start, Stop/Exit - print head replacement

UPC - 012502626626

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Checking the print quality A If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press Menu. b Press a or b to choose Ink. Press OK. c Press a or b to choose Test Print. Press OK. d Press a or b to choose Print Quality. Press OK. e Press Color Start. The machine begins printing the Print Quality Check Sheet. f Check the quality of the four color blocks on the sheet. g The LCD asks you if the print quality is OK. Do one of the following:  If all lines are clear and visible, press 1 (Yes) to finish the Print Quality check and go to step k.  If you can see missing short lines as shown below, press 2 to choose No. OK Poor Routine maintenance i The LCD asks you if you want to start cleaning. Press 1 (Yes). The machine starts cleaning the print head. j After cleaning is finished, press Color Start. The machine starts printing the Print Quality Check Sheet again. Return to step f. k Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. Note A i h The LCD asks you if the print quality is OK for black and the three colors. Press 1 (Yes) or 2 (No). When a print head nozzle is clogged the printed sample looks like this. After the print head nozzle is cleaned, the horizontal lines are gone. 71

Section	Page
BASIC USER’S GUIDE MFC-J6510DW MFC-J6710DW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	7
User's Guides and where do I find it?	8
Table of Contents	9
1 General information	15
Using the documentation	15
Symbols and conventions used in the documentation	15
Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide and Network Glossary	16
Viewing Documentation	16
How to find Scanning instructions	17
How to find Network setup instructions	17
Accessing Brother Support (Windows®)	18
Accessing Brother Support (Macintosh)	19
Control panel overview	20
LCD screen	23
Basic Operations	24
2 Loading paper	25
Loading paper and other print media	25
Loading paper in paper tray #1	25
Loading paper in paper tray #2 (MFC-J6710DW only)	28
Loading paper in the manual feed slot	32
Loading envelopes and postcards	34
About envelopes	34
Loading envelopes and postcards	34
Printable area	36
Paper settings	37
Paper Size and Type (MFC-J6510DW)	37
Paper Type	37
Paper Size	37
Paper Size and Type (MFC-J6710DW)	38
Tray use in Copy mode (MFC-J6710DW only)	38
Tray use in Fax mode (MFC-J6710DW only)	39
Secure Paper Feed mode for Ledger size Short Grain Paper	39
Acceptable paper and other print media	40
Recommended print media	40
Handling and using print media	41
Labels	41
Types of labels to avoid	41
Paper capacity of the output paper tray cover	41
Choosing the right print media	42
Paper type and size for each operation	42
Paper capacity of the paper trays	43
Paper weight and thickness	43
3 Loading documents	44
How to load documents	44
Using the ADF	44
Document Sizes Supported	44
How to load documents	44
Using the scanner glass	45
Document Sizes Supported	45
How to load documents	45
Scannable area	46
4 Sending a fax	47
How to send a fax	47
Stop faxing	48
Setting scanner glass size for faxing	49
Color fax transmission	49
Canceling a fax in progress	49
How to preview an outgoing fax	49
Transmission Verification Report	50
5 Receiving a fax	51
Receive Modes	51
Choose the correct Receive Mode	51
Using Receive Modes	53
Fax Only	53
Fax/Tel	53
Manual	53
External TAD	53
Receive Mode settings	54
Ring Delay	54
F/T Ring Time (Fax/Tel mode only)	54
Easy Receive	55
If Easy Receive is On:	55
If Easy Receive is Off:	55
Fax Preview (Black & White only)	55
How to preview a received fax	55
Setting Fax Preview	55
Using Fax Preview	55
How to delete all faxes in the list	56
How to print all faxes in the list	56
6 Telephone services and external devices	57
Telephone services	57
Voice Mail	57
Distinctive Ring	58
What does your telephone company's “Distinctive Ring” do?	58
What does Brother's “Distinctive Ring” do?	58
Do you have Voice Mail?	58
Before you choose the ring pattern to register	58
Registering the Distinctive Ring pattern	59
Turning off Distinctive Ring	59
Connecting an external TAD (telephone answering device)	60
Connections	61
Recording an outgoing message (OGM) on an external TAD	61
Multi-line connections (PBX)	62
External and extension telephones	62
Connecting an external or extension telephone	62
Using external and extension telephones	63
If you answer a call and no one is on the line:	63
Using a non-Brother cordless external telephone	63
Using remote codes	63
Fax Receive code	63
Telephone Answer Code	63
Changing the remote codes	64
7 Dialing and storing numbers	65
How to dial	65
Manual dialing	65
One Touch Dialing	65
Speed Dialing	65
Search	66
Fax Redial	66
Storing numbers	67
Storing a pause	67
Storing One Touch Dial numbers	67
Storing Speed Dial numbers	68
Changing One Touch or Speed Dial names or numbers	68
8 Making copies	70
How to copy	70
Stop copying	70
Copy settings	71
Paper Options	71
Paper Type	71
Paper Size	71
Tray Select (MFC-J6710DW only)	72
9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive	73
PhotoCapture Center™ operations	73
Using a memory card or USB Flash memory drive	73
Getting started	74
Print Images	76
View Photos	76
PhotoCapture Center™ print settings	76
How to scan to a memory card or USB Flash memory drive	77
10 How to print from a computer	79
Printing a document	79
11 How to scan to a computer	80
Scanning a document	80
Scanning using the scan key	80
Scanning using a scanner driver	80
A Routine maintenance	81
Replacing the ink cartridges	81
Cleaning and checking the machine	83
Cleaning the scanner	83
Cleaning the print head	84
Checking the print quality	85
Checking the print alignment	86
B Troubleshooting	87
Error and Maintenance messages	87
Error animation	95
Transferring your faxes or Fax Journal report	95
Transferring faxes to another fax machine	95
Transferring faxes to your PC	95
Transferring the Fax Journal report to another fax machine	96
Document jam	96
Document is jammed in the top of the ADF unit	96
Document is jammed inside the ADF unit	97
Removing small documents jammed in the ADF	97
Printer jam or paper jam	97
Paper is jammed at the front of the machine	97
Paper is jammed at the back of the machine	98
Paper is jammed at the front and back of the machine	99
Additional paper jam clear operations	102
Troubleshooting	104
If you are having difficulty with your machine	104
Dial Tone	114
Telephone line interference / VoIP	114
Machine Information	115
Checking the serial number	115
Reset functions	115
How to reset the machine	115
C Menu and features	116
On-screen programming	116
Menu table	117
Entering Text	143
Inserting spaces	143
Making corrections	143
Repeating letters	143
Special characters and symbols	144
D Specifications	145
General	145
Print media	147
Fax	149
Copy	150
PhotoCapture Center™	151
PictBridge	152
Scanner	153
Printer	154
Interfaces	155
Computer requirements	156
Consumable items	157
Network (LAN)	158
Index	159

Match case Limit results 1 per page

Routine maintenance

Checking the print quality

If faded or streaked colors and text appear on

your output, some of the nozzles may be

clogged. You can check this by printing the

Print Quality Check Sheet and looking at the

nozzle check pattern.

Press

to choose

Ink

Press

to choose

Test Print

Press

to choose

Print Quality

Press

Color Start

The machine begins printing the Print

Quality Check Sheet.

Check the quality of the four color blocks

on the sheet.

The LCD asks you if the print quality is

OK.

Do one of the following:



If all lines are clear and visible, press

(

Yes

) to finish the Print Quality

check and go to step



If you can see missing short lines as

shown below, press

to choose

The LCD asks you if the print quality is

OK for black and the three colors.

Press

(

Yes

) or

(

The LCD asks you if you want to start

cleaning.

Press

(

Yes

The machine starts cleaning the print

head.

After cleaning is finished, press

Color Start

The machine starts printing the Print

Quality Check Sheet again. Return to

step

Press

Stop/Exit

If you repeat this procedure at least five

times and the print quality is still poor,

replace the ink cartridge for the clogged

color.

After replacing the ink cartridge, check

the print quality. If the problem still

exists, repeat the cleaning and test print

procedures at least five times for the

new ink cartridge. If ink is still missing,

call Brother Customer Service. (See

Brother numbers

on page i.)

IMPORTANT

DO NOT touch the print head. Touching

the print head may cause permanent

damage and may void the print head's

warranty.

Note

Poor

When a print head

nozzle is clogged

the printed

sample looks like

this.

After the print

head nozzle is

cleaned, the

horizontal lines

are gone.