Canon BJC-8000 User Manual - Page 33

Troubleshooting, The printer beeps and the ERROR lamp lights blinks., No. of, beeps, Cause, Solution

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Troubleshooting The printer beeps and the ERROR lamp lights (blinks). When an error occurs, the printer beeps a number of times and the ERROR lamp either lights or blinks. The number of beeps indicates the cause of the problem. No. of beeps Cause Solution ERROR lamp 2 Out of paper, paper ¬ Reload the paper correctly. jam, or paper feed If the paper is jammed, clear the paper jam. (page 30) error Once you have resolved the error, press the RESUME button to continue printing. 3 BC-60 Black BJ ¬ Install a new BC-60 Black BJ Cartridge. (page 22) Cartridge out of ink 4 BC-62e Photo or BC-61 ¬ Install a new BJ tank (BCI-62 Photo or BCI-61 Color). (page 19) Color BJ Cartridge out of ink 5 • The BJ Cartridge is ¬ • Check that the BC-60 Black BJ Cartridge is on the left side of the installed in the wrong cartridge holder and the BC-62e Photo or BC-61 Color BJ position. Cartridge on the right side. (page 10, 22) • The BJ Cartridge is ¬ • Remove the BJ Cartridge and check that the contacts are clean not properly installed. and that the white protective tape has been removed. Then reinstall the BJ Cartridge. • BJ Cartridge fault. ¬ • If you cannot resolve the error, install a new BJ Cartridge. (page 22) 6 The ink waste tank is ¬ Press the RESUME button to clear the error. almost full. Pressing the RESUME button clears the error and allows you to continue printing for some time. When the ink waste tank fills completely, the printer beeps 8 times, the ERROR lamp blinks 7 times, and you can no longer print. Consequently, you should contact the Canon Customer Care Center supplier for a replacement ink waste tank quickly when this error occurs. (The ink waste tank is used to hold the ink used during print head cleaning.) 7 The BJ Cartridge is ¬ Leave the printer for at least 15 minutes to allow the BJ Cartridges overheated. to cool down. Then press the RESUME button to continue printing. 8 Error requiring service ¬ Switch the printer off and unplug the printer's power cord from the power outlet. Wait a few minutes and then plug the printer back in and switch it on again. If the ERROR lamp is still blinking, contact the Canon Customer Care Center for service. Notify the technician of the number of times the ERROR lamp blinks. Troubleshooting 33

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33
Troubleshooting
Troubleshooting
When an error occurs, the printer beeps a number of times and the
ERROR lamp either lights or blinks. The number of beeps indicates
the cause of the problem.
The printer beeps and the ERROR lamp lights (blinks).
No. of
beeps
2
3
4
5
6
7
8
Cause
Out of paper, paper
jam, or paper feed
error
BC-60 Black BJ
Cartridge out of ink
BC-62e Photo or BC-61
Color BJ Cartridge out
of ink
• The BJ Cartridge is
installed in the wrong
position.
• The BJ Cartridge is
not properly installed.
• BJ Cartridge fault.
The ink waste tank is
almost full.
The BJ Cartridge is
overheated.
Error requiring service
Solution
Reload the paper correctly.
If the paper is jammed, clear the paper jam. (page 30)
Once you have resolved the error, press the RESUME button to continue
printing.
Install a new BC-60 Black BJ Cartridge. (page 22)
Install a new BJ tank (BCI-62 Photo or BCI-61 Color). (page 19)
• Check that the BC-60 Black BJ Cartridge is on the left side of the
cartridge holder and the BC-62e Photo or BC-61 Color BJ
Cartridge on the right side. (page 10, 22)
• Remove the BJ Cartridge and check that the contacts are clean
and that the white protective tape has been removed. Then
reinstall the BJ Cartridge.
• If you cannot resolve the error, install a new BJ Cartridge. (page
22)
Press the RESUME button to clear the error.
Pressing the RESUME button clears the error and allows you to continue
printing for some time. When the ink waste tank fills completely, the
printer beeps 8 times, the ERROR lamp blinks 7 times, and you can no
longer print. Consequently, you should contact the Canon Customer
Care Center supplier for a replacement ink waste tank quickly when this
error occurs. (The ink waste tank is used to hold the ink used during
print head cleaning.)
Leave the printer for at least 15 minutes to allow the BJ Cartridges
to cool down. Then press the RESUME button to continue printing.
Switch the printer off and unplug the printer’s power cord from the
power outlet. Wait a few minutes and then plug the printer back in
and switch it on again.
If the ERROR lamp is still blinking, contact
the Canon Customer Care
Center for service. Notify the technician of the number of times the
ERROR lamp blinks.
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ERROR lamp