Canon BJC-8000 User Manual - Page 39

Troubleshooting Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support options including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products • Speak to a technician free of service charge (currently Monday-Friday, 8:00 a.m.-10:00 p.m. and Saturday 12:00 p.m.-6:00 p.m. EST, excuding holidays) for products still under warranty** (1-757-413-2848) • Speak to a technician (currently $24.99) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty. (1-800-423-2366) Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200) • To find out about all Canon products and accessories, to download the latest drivers, and to explore all your technical support options including e-mail support, visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) • 24-hour, toll-free Fax Retrieval System (1-800-526-4345) • To download the latest printer driver using your modem, 24-hour Bulletin Board Service (1-757-420-2000) • Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121) • In other countries, please contact your Canon dealer. *Support program specifics subject to change without notice. **Refer to individual product information for warranty details. Troubleshooting 39