Canon MX700 MX700 series Network Setup Guide - Page 31

Important, Windows Firewall

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Problem "Communication with the Card Slot failed." is displayed during the network setup of the Card Slot Possible Cause and Measures This message is displayed if installation of the network drive for the Card Slot fails during setup. (1) (2) (1) Retry Click to retry the network setup of the Card Slot. (2) Skip Click to continue installation without the network setup of the Card Slot. When this message is displayed, wait for a while, then click Retry. If it fails again, follow the procedure below. z Make sure that the computer is communicating with the network properly, then try again. z When using Windows Vista, mount the Card Slot using the Canon IJ Network Tool after software installation is complete. For details, refer to "Using the Card Slot over a Network" in the User's Guide on-screen manual. z Disable the Windows Firewall function, or open port 137:139 to allow communication with the machine following the procedure below. For information on other security software, refer to its instruction manual or contact its manufacturer. Important If you disabled the firewall function, disconnect your network from the Internet. To do this, configure your router not to connect to the Internet or WAN. To disable the Windows Firewall: (1)Click Start > Control Panel > Security Center > Windows Firewall. (2)Select Off, and click OK. To open port 137:139: (1)Click Start > Control Panel > Security Center > Windows Firewall. (2)Select the Advanced tab, select the target connection, and click Settings. (3)Select the Services tab, and click Add. (4)On the Service Settings dialog box, input the following information, and click OK. Description of service: Input the name of this service. Name or IP address: Input the IP address of the machine. For details, refer to "Displaying and Initializing Network Settings" in the User's Guide on-screen manual. External Port number for this service: Input "137". TCP/UDP: Select TCP. Internal Port number for this service: Input the same number as External Port number. (5)Repeat steps (1) to (3). On the Service Settings dialog box, input the same information as you did in step (4) except for selecting UDP in TCP/ UDP. (6)Use the same procedure to open the other ports (138TCP, 138UDP, 139TCP, and 139UDP). 31

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31
“Communication with the Card Slot
failed.” is displayed during the network
setup of the Card Slot
This message is displayed if installation of the network drive for the Card Slot
fails during setup.
(1)Retry
Click to retry the network setup of the Card Slot.
(2)Skip
Click to continue installation without the network setup of the Card Slot.
When this message is displayed, wait for a while, then click
Retry
. If it fails
again, follow the procedure below.
Make sure that the computer is communicating with the network properly,
then try again.
When using Windows Vista, mount the Card Slot using the Canon IJ Network
Tool after software installation is complete. For details, refer to “Using the
Card Slot over a Network” in the
User’s Guide
on-screen manual.
Disable the Windows Firewall function, or open port 137:139 to allow
communication with the machine following the procedure below. For
information on other security software, refer to its instruction manual or
contact its manufacturer.
Important
If you disabled the firewall function, disconnect your network from the
Internet. To do this, configure your router not to connect to the Internet or
WAN.
To disable the Windows Firewall:
(1)
Click
Start
>
Control Panel
>
Security Center
>
Windows Firewall
.
(2)
Select
Off
, and click
OK
.
To open port 137:139:
(1)
Click
Start
>
Control Panel
>
Security Center
>
Windows Firewall
.
(2)
Select the
Advanced
tab, select the target connection, and click
Settings
.
(3)
Select the
Services
tab, and click
Add
.
(4)
On the
Service Settings
dialog box, input the following information, and
click
OK
.
Description of service
: Input the name of this service.
Name or IP address
: Input the IP address of the machine. For details,
refer to “Displaying and Initializing Network Settings” in the
User’s Guide
on-screen manual.
External Port number for this service
: Input “137”.
TCP/UDP
: Select TCP.
Internal Port number for this service
: Input the same number as
External Port number.
(5)
Repeat steps (1) to (3). On the
Service Settings
dialog box, input the
same information as you did in step (4) except for selecting UDP in
TCP/
UDP
.
(6)
Use the same procedure to open the other ports (138TCP, 138UDP,
139TCP, and 139UDP).
Problem
Possible Cause and Measures
(1)
(2)