Canon imagePROGRAF GP-300 imagePROGRAF GP-300 GP-200 series User Manual Win - Page 182

Monitoring service settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Enable allows the printer to send error details to the service center. When selecting Enable, perform a communication test. • Communication test Performs a communication test with the service center. • Communication log Displays the list of error numbers (up to 30), error code, and time the error occurs. Tapping an item displays the error details. Main errors and countermeasures Error code 0xxx0003 8xxx0003 8xxx2003 8xxx200A 8xxx2014 8xxx201E 8xxx2046 8xxx2047 8xxx2058 Error detail Communication test is not performed. E-RDS switch is setting OFF. Network is not ready, try later. Server connection error Proxy connection error Proxy authentication error Server certificate expired Server response time out Unknown error Countermeasure Perform the communication test. Enable monitoring service. Check the network settings. Check the network settings. Check the proxy server address etc. Check the user name and password to log in to the proxy server. The server certificate has expired.Set the correct date and time on the printer. Check the network settings. Check the proxy server address. Make sure that the correct date and time is set on the printer. Wait a while, and then try the communication test again. • Warning display Displays a message on the touch screen selecting Enable when communication with the service center fails. 182