Compaq ProLiant CL380 Compaq ProLiant CL380 Software User Guide
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- Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 1
ProLiant CL380 Software User Guide Fourth Edition (December 2000) Part Number 157839-004 Compaq Computer Corporation - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 2
notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Compaq ProLiant CL380 Software User Guide Fourth Edition (December 2000) Part Number 157839-004 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 3
About This Guide Text Conventions...vii Symbols in Text...viii Symbols on Equipment viii Rack Stability ...ix Getting Help ...x Compaq Technical Support x Compaq Website xi Compaq Authorized Reseller xi Chapter 1 System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 4
iv Compaq ProLiant CL380 Software User Guide Chapter 2 System Setup and Configuration for Microsoft Windows 2000 Advanced Server Configuring the System 2-2 Preconfiguration Checks 2-2 Configuring the Server Nodes 2-2 Configuring the Shared Storage 2-4 Installing Cluster Service on the Server - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 5
5-2 Compaq Survey Utility 5-3 List of Events...5-3 Chapter 6 System Management Cluster Management Concepts Using Microsoft Windows NT Server 4.0, Enterprise Edition, or Windows 2000 Advanced Server 6-2 Managing a Cluster without Interrupting Applications or Services 6-2 Managing a Cluster in - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 6
vi Compaq ProLiant CL380 Software User Guide System Management continued Microsoft Cluster Administrator 6-10 Novell ConsoleOne 6-11 Backing Up Your Cluster 6-11 Managing Cluster Performance 6-13 Index - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 7
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 8
Compaq ProLiant CL380 Software User Guide Symbols in Text These symbols may be found in the text of this guide manner presents clarifying information or specific instructions. NOTE: Text set off in shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 9
About This Guide ix Any surface or area of the equipment marked with these symbols injury or damage to the equipment, be sure that: I The leveling jacks are extended to the floor. I The full weight of the rack rests on the leveling jacks. I The stabilizing feet are attached to the rack if it is a - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 10
x Compaq ProLiant CL380 Software User Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for all - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 11
About This Guide xi Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 12
Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition NOTE: If you purchased your Compaq ProLiant™ CL380 with a factory-installed operating system, refer to the factory-installed operating system software user guide supplied with your ProLiant CL380 for instructions on - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 13
1-2 Compaq ProLiant CL380 Software User Guide Configuring the System The following sections provide instructions for configuring your ProLiant CL380 system with Microsoft Windows NT Server 4.0, Enterprise Edition. Preconfiguration Checks I Be sure you have sufficient software rights to install the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 14
the guided installation process, selecting options as needed. If you need help, refer to the online help by clicking on the Help button. IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise Edition, does not detect the presence of both network adapters correctly in the Compaq ProLiant CL380. When - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 15
the service pack, rerun the Server Support Software. Configuring Server Node 2 1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 2. Boot - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 16
Compaq Array Configuration Utility to start. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for additional information on using the Compaq Array Configuration Utility. 11. When the Array - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 17
1-6 Compaq ProLiant CL380 Software User Guide 15. The Product Selection window appears. Continue to follow the guided installation process, selecting options as needed. If you need help, refer to the online help by clicking on the Help button. IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 18
, SmartStart transfers the installation procedure to Windows NT. Follow the instructions on the Windows NT Server 4.0, Enterprise Edition installation screens. To manually install the cluster software using SmartStart, you need the following: I Compaq SmartStart and Support Software CD 4.90 or later - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 19
for the Compaq Array Configuration Utility to start. 10. When the Array Configuration Utility starts, select Continue, then click Next. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 20
. 24. After the installation of Windows NT Server 4.0, Enterprise Edition has completed, you must install Service Pack 3, followed by the Compaq Server Support for Microsoft Windows NT 4.0 software. IMPORTANT: You must update the array controller driver using the Custom Update option of the SSD even - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 21
1-10 Compaq ProLiant CL380 Software User Guide 25. After the operating system and array controller driver have been fully updated, it is necessary to configure the shared storage area. Install the CR3500 Configuration Utility located on the SmartStart and Support Software CD. 26. Start the CR3500 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 22
path, select the Manual Configuration path. Follow the guided installation process. If you need help, refer to the online help by clicking on the Help button. 5. After the operating system has been selected, SmartStart runs the System Configuration Utility and configures the server node's hardware - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 23
node. 20. Insert the Compaq Server Support for Microsoft Windows NT 4.0 diskette that contains CPQARRY2.SYS into the diskette drive and press Enter. 21. Press the down arrow to select the Compaq Integrated Smart Array/42xx/43x Controllers option. NOTE: The entire driver list may not fit on the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 24
and array controller driver have been fully updated, install the CR3500 Configuration Utility from the SmartStart and Support Software CD. NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the shared drives during server node 1 setup. When configuring server node - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 25
Compaq ProLiant CL380 Software User Guide Verifying Creation of the Cluster After the software is installed, use the following steps to verify the creation of the cluster. 1. Shut down and power down both server nodes. 2. Power down and then power up the shared storage area. 3. Power up both server - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 26
Refresh (F5). Verifying Network Client Failover After you have verified that each server node is running correctly as a part of the cluster, the next step is to verify that network clients can interact with the cluster. The following steps will lead you through this validation procedure. 1. Ensure - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 27
1-16 Compaq ProLiant CL380 Software User Guide 4. Ensure the network client can access the IP address added in Step 2. From the network client, execute a PING command using the cluster IP address as the argument. NOTE: Regardless of whether you are using WINS or DHCP, you can execute the DOS command - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 28
the steps to configure cluster groups and cluster resources is Microsoft's Cluster Server Administrator's Guide. Refer to that guide for detailed setup information. Compaq has worked directly with several application vendors throughout the development of Compaq ProLiant Clusters. As a result of - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 29
System Setup and Configuration for Microsoft Windows 2000 Advanced Server NOTE: If you purchased your Compaq ProLiant CL380 with a factory-installed operating system, refer to the factory-installed operating system software user guide supplied with your ProLiant CL380 for instructions on completing - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 30
2-2 Compaq ProLiant CL380 Software User Guide Configuring the System The sections below provide instructions for configuring your ProLiant CL380 system with Microsoft Windows 2000 Advanced Server. Preconfiguration Checks I Be sure you have sufficient software rights to install the operating system - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 31
Utility. 7. When the Compaq Array Configuration Utility starts, select Continue, then click Next. 8. Click Next to select a controller configuration. 9. Select the desired RAID level and click Continue. 10. Click Finish. 11. The Product Selection window appears. Continue to follow the guided - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 32
instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 16. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 17. Repeat steps 2 through 14 to configure server node 2. IMPORTANT: Server node 2 may lock up while installing Windows - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 33
. NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the shared drives from server node 1. NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information. The quorum drive may be a logical drive that is part of an array. NOTE: The Shared - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 34
instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 5. Install and configure the Cluster Service component on node 2. NOTE: Refer to the Microsoft Windows 2000 Advanced Server documentation for details on installing and configuring Cluster Service. 6. Optionally - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 35
the guided installation process. If you need help, refer to the online help by clicking the Help button. 4. Select Microsoft Windows 2000 Advanced Server as the operating system. After the operating system has been selected, SmartStart runs the System Configuration Utility and configures the server - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 36
Windows 2000 Advanced Server, install the Compaq Support Paq for Windows 2000 located on the SmartStart and Support Software CD. Accept all devices chosen by the Compaq Support Paq for Windows 2000 and restart the system when the installation completes. 13. Install the CR3500 Configuration Utility - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 37
: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 2. On server node 1, log on to Windows 2000 Advanced server and start the CR3500 Configuration Utility found in the Compaq System Tools Folder. This utility allows you to configure the shared storage - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 38
instructions on using the KVM switch, refer to the Compaq ProLiant CL380 User Guide. 5. Install and configure the Cluster Service component on node 2. NOTE: Refer to the Microsoft Windows 2000 Advanced Server documentation for details on installing and configuring Cluster Service. 6. Optionally - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 39
Windows 2000 Advanced Server 2-11 7. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of the service pack. The ProLiant CL380 is now configured - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 40
2-12 Compaq ProLiant CL380 Software User Guide Figure 2-1. Microsoft Cluster Administrator Verifying Server Node Failover NOTE: When running the failover test, start with the least complex test. Do not run any client activity while testing failover events. Follow - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 41
System Setup and Configuration for Microsoft Windows 2000 Advanced Server 2-13 Verifying Network Client Failover After you have verified that each server node is running correctly as a part of the cluster, the next step is to verify that network clients can interact with the cluster. The following - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 42
the scope of this guide, several documents are available from both Microsoft and Compaq to assist you with these final steps. The best source of information concerning the steps to configure cluster groups and cluster resources is the Microsoft Windows 2000 Advanced Server documentation. Refer to - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 43
ProLiant CL380. I Hardware Configuration and Installation Poster I Compaq SmartStart and Support Software CD 4.90 or later I Compaq Management CD 4.90 or later I Compaq SmartStart Installation Poster I Novell NetWare 4.2 or NetWare 5.1 software and documentation I Novell High Availability Server - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 44
array. 3. Configure the shared storage array using the CR3500 Configuration Utility. For instructions on using this utility, refer to Chapter 4, "CR3500 Configuration Utility." Configuring Server Node 1 1. Apply power to the shared storage area and boot server node 1 with the SmartStart and Support - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 45
Compaq Array Configuration Utility starts, select Continue, then click Next. 11. Click Next to select a controller configuration. 12. Select the desired RAID level and click Continue. 13. Click Finish. 14. The Product Selection window appears. Follow the guided installation process. If you need help - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 46
3-4 Compaq ProLiant CL380 Software User Guide 2. Boot server node 2 with the SmartStart and Support Software CD in the CD-ROM drive. 3. When the system boots, you will see the Select Language screen. Select which language you would like to - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 47
Configuration for Novell NetWare 3-5 15. The Product Selection window appears. Follow the guided installation process. If you need help, refer to the online help by clicking on the Help button has been successfully installed on both server nodes, install the appropriate Novell clustering software. - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 48
3-6 Compaq ProLiant CL380 Software User Guide Configuring the Cluster for NetWare 4.2 Novell High Availability Server (NHAS) is the software needed to run the clustering aspect of the ProLiant CL380 when running NetWare 4.2. This software must be installed after NetWare 4.2 has been installed on - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 49
System Setup and Configuration for Novell NetWare 3-7 I Each server in the cluster must have an internal hard drive that is not part of the shared subsystem. A SYS: volume on the shared subsystem is potentially damaging. I NetWare volumes can span multiple drives. When a volume spans more than one - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 50
Compaq ProLiant CL380 Software User Guide Verifying Functionality of the Cluster Now that the software is installed, you can verify the creation of the cluster test NetWare Link Disconnect: 1. Remove the network cable from the server's network card to which NetWare Link is dedicated. The NetWare Link - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 51
(NIC) in the Compaq ProLiant CL380 to connect to the main network link. Use CPQANS.LAN to create fault-tolerant NICs in each server node. NOTE: Refer to NSSD.HLP on the SmartStart and Support Software CD for additional assistance on creating fault-tolerant NICs. The NetWare Cluster Services (NCS - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 52
10 Compaq ProLiant CL380 Software User Guide 5. Enter the name of the server node you want to add to the cluster, or browse and select one from the list, and then click Add to Cluster. Repeat this step for the second server node to add to the cluster. When you add a server node to a cluster, NetWare - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 53
on the Compaq SmartStart and Support Software CD. The utility uses a graphical user interface (GUI) to help you configure the CR3500 controller. You can use the utility to configure a controller initially or to reconfigure a controller. The CR3500 Configuration Utility can create arrays (a group of - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 54
4-2 Compaq ProLiant CL380 Software User Guide This chapter includes the following sections: I Online Help I Before You Begin I CR3500 Configuration Utility Features I Configuration Procedures I Error and Warning Messages I CRErase Utility Information The CR3500 Configuration Utility: I Uses easy-to- - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 55
CD into the CD-ROM drive of the server node. 2. From the Explorer window, go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility to the server node. 3. Select Start, Compaq System Tools, CR3500 Utility to run the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 56
4-4 Compaq ProLiant CL380 Software User Guide 4. A connection window appears (Figure 4-1). Figure 4-1. CR3500 Configuration Utility SCSI connection 5. Select SCSI and click OK. You will then be taken to the main window of the utility. Serial Connection This method requires a separate system running - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 57
running the 95, 98, NT, or 2000 version of Microsoft Windows. 3. Use the Explorer window to go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility. 4. Select Start, Compaq System Tools, CR3500 Utility to run the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 58
4-6 Compaq ProLiant CL380 Software User Guide 5. A connection window appears (Figure 4-3). Figure 4-3. CR3500 Configuration Utility Serial connection 6. Select Serial, then click OK. 7. The Serial Connection window will display (Figure 4-4). Choose the COM port (usually COM1) used to make the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 59
CR3500 Configuration Utility 4-7 Main Window The CR3500 Configuration Utility main window (Figure 4-5) has four areas: I Menu bar I Toolbar I Logical drives window I Physical drives window Figure 4-5. CR3500 Configuration Utility main window Drop-Down Menus The main window has menu bars and drop- - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 60
Main window menu bar For more information on these menus and their commands, access the online help by pressing F1. Main Window Toolbar The toolbar (Figure 4-7) provides buttons with which you can perform many of the functions available in the CR3500 Configuration Utility. Figure 4-7. Main window - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 61
CR3500 Configuration Utility 4-9 Each toolbar icon is described in Table 4-2. Table 4-2 Storage Window Toolbar Icons Icon Icon Name Description Add logical drive button Enables you to add a new logical drive to your storage subsystem Large Icons button Displays - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 62
4-10 Compaq ProLiant CL380 Software User Guide Large Icons, Small Icons, and List Views If you choose the Large Icons, Small Icons, or List options in the Logical Drives View menu, the program uses icons to indicate the underlying structure of the logical drives in the Logical Drives window. The - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 63
CR3500 Configuration Utility 4-11 Table 4-4 Logical Drive Status continued Logical Drive State Icon help. Locating Logical Drive Members You can locate the members of any logical drive by clicking on the logical drive icon in the Logical Drive window. The drive's members are shown as ProLiant CL380 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 64
4-12 Compaq ProLiant CL380 Software User Guide Physical Drives Window The Physical Drives window (Figure 4-9) provides detailed information about the physical drives you have configured in your storage subsystem. Figure 4-9. Physical Drives window The CR3500 Configuration Utility uses icons to - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 65
for redundancy of the shared storage array. To install a second controller, refer to the Compaq ProLiant CL380 User Guide. Configuring the CR3500 Controller Each installed controller has configuration properties that can be modified using the CR3500 Configuration Utility. When the controllers are - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 66
4-14 Compaq ProLiant CL380 Software User Guide The Controller Properties screen (Figure 4-10) appears showing the four property tabs. They are: I General I Host Ports I Environment I Cache Figure 4-10. Controller Properties window, General tab The General tab has the following properties: I System - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 67
CR3500 Configuration Utility 4-15 I Read-ahead cache limit-Enter the desired read-ahead creation at the expense of I/O activity. I Firmware revision-Shows the current firmware revision of the CR3500 RAID Controller. I Serial number-Shows the serial number of the controller. I Connection type-Shows - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 68
4-16 Compaq ProLiant CL380 Software User Guide The next tab, Host Ports (Figure 4-11), has the following properties. Figure 4-11. Controller Properties window, Host Ports tab I Failover mode-Enter the desired failover mode: Performance (active/active) or High Availability (active/passive). High - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 69
CR3500 Configuration Utility 4-17 I IDs. Target IDs are also referred to as the SCSI ID. NOTE: Compaq recommends using the default values for the Channel 0 Target ID. I Mode- it cannot be changed. I Tag queuing-If your host adapter supports tag queuing, check the Enabled box. Tag queuing permits each - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 70
4-18 Compaq ProLiant CL380 Software User Guide The Environment tab (Figure 4-12) monitors the following items: I Power I Temperature I Fan State Figure 4-12. Controller Properties window, Environment tab Refer to the online help for more information regarding each area's warning icon and meaning. - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 71
CR3500 Configuration Utility 4-19 The Cache tab (Figure 4-13) indicates the cache memory size for each occupied slot in a controller's memory. Figure 4-13. Controller Properties window, Cache tab - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 72
used by another ProLiant CL380, it is necessary to delete any configuration settings on the drives. Failure to do so can cause conflicting RAID settings on the CR3500 controller. For additional information on deleting configuration settings present on the drives, see the "CRErase Utility Information - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 73
CR3500 Configuration Utility 4-21 Adding Logical Drives From the Storage pull-down menu, select Add Logical Drive. There is a six-step wizard to assist you in adding a logical - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 74
4-22 Compaq ProLiant CL380 Software User Guide 2. Select the physical drives for the new logical drive (Figure 4-15). The number of physical drives you choose will determine the amount of storage that - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 75
Configuration Utility 4-23 3. Add the capacity for the logical drive (Figure 4-16). Figure 4-16. Add Logical Drive: Step 3 I To create a single logical drive using the total capacity available, click Add. The capacity remaining changes to 0. The new logical drive will appear in the bottom window - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 76
4-24 Compaq ProLiant CL380 Software User Guide 4. Define the strip size and the host port for the new logical drives (Figure 4-17). Click Next to continue. For more information on strip size and host ports, refer to the online help. Figure 4-17. Add Logical Drive: Step 4 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 77
CR3500 Configuration Utility 4-25 5. Select a Logical Unit Number (LUN) for the logical drive (Figure 4-18). The Step 5 screen also gives you the option of enabling the Writeback Cache to improve host performance. For more information on LUNs and Writeback Cache, refer to the online help. Figure 4- - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 78
4-26 Compaq ProLiant CL380 Software User Guide 6. View a summary of the new logical drives (Figure 4-19). In this the shared storage array. 2. Remove the failed controller. 3. Insert the new controller. 4. Restore the configuration settings. See the section, "Restoring Configuration Settings from a - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 79
CR3500 Configuration Utility 4-27 Replacing a Failed Controller in a Redundant Controller Environment A failed controller can be replaced without powering down the shared storage array. To replace a failed controller: 1. Remove the failed controller. 2. Insert the new controller. IMPORTANT: Before - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 80
4-28 Compaq ProLiant CL380 Software User Guide If there was no spare part of the same device group in which a device failed. I After the controller writes data to a spare, the status of the spare changes to Good. To Define a Spare Physical Drive 1. In the main window of the Configuration Utility - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 81
CR3500 Configuration Utility 4-29 Managing Spare Physical Drives Making a spare physical drive part of a logical drive will protect the integrity of the RAID setup. This proves especially true for logical drives that have RAID requirements of two or - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 82
Compaq ProLiant CL380 Software User Guide Saving Configuration Settings to a File From the Storage pull-down menu, select Controller, Configuration, then Save. The current configuration settings, including caches, LUNs, host ports, and strip size, will be saved. CAUTION: When saving a configuration - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 83
firmware for the CR3500 RAID Controller by accessing the Compaq Support website: www.compaq.com/support IMPORTANT: Each CR3500 RAID Controller must have the same firmware level to allow it to bind in a redundant fault tolerant configuration. 2. Open the CR3500 Configuration Utility and double-click - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 84
4-32 Compaq ProLiant CL380 Software User Guide Matching Firmware Revision Levels Follow these steps if the firmware revision levels are identical for both controllers. 1. Save the existing single controller configuration using the Save Configuration function of the CR3500 Configuration Utility. 2. - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 85
firmware in Microsoft Windows NT Server 4.0, Enterprise Edition, or Microsoft Windows 2000 Advanced Server environments, open the CR3500 Configuration Utility. Select Storage, Controller, Update Firmware. Enter the path to the location of the firmware downloaded from the Compaq website or the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 86
firmware in Microsoft Windows NT Server 4.0, Enterprise Edition, or Microsoft Windows 2000 Advanced Server environments, open the CR3500 Configuration Utility. Select Storage, then Controller, then Update Firmware. Enter the path to the location of the firmware downloaded from the Compaq website or - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 87
Enterprise Edition, Cluster Service under Windows 2000 Advanced Server, SNMP service, and any I/O must be stopped during the firmware update. 8. Restore the controller configuration settings saved in Step 1 using the Restore Configuration option of the CR3500 Configuration Utility. 9. Power down - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 88
4-36 Compaq ProLiant CL380 Software User Guide 3. Use the following settings to connect: G Bits per second= terminal to match the controller's baud rate of 38400. 8. Disconnect and reconnect the terminal service. 9. Press Enter to establish communication with the controller. 10. Select option 1 and - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 89
, the CR3500 Configuration Utility displays a warning message that describes the problem. IMPORTANT: If a warning message indicates "Internal Error Has Been Detected" and cites an error code number, the problem requires assistance from Compaq technical support. See the "About This Guide" section - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 90
drivers. Refer to the Compaq SmartStart and Support Software CD for instructions on installing the appropriate drivers. Multiple Ways of Viewing the Log You can view an event in the Compaq Integrated Management Log two ways: I From within Compaq Insight Manager™ I From within Compaq Survey Utility - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 91
5-2 Compaq ProLiant CL380 Software User Guide Compaq Insight Manager Compaq Insight Manager is a server management tool providing in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. The system parameters that are monitored - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 92
The Compaq Survey Utility is a serviceability tool available for Microsoft Windows NT Server 4.0, Windows 2000, and Novell NetWare that delivers online configuration capture and comparison to maximize server node availability. The utility is delivered on the Compaq Management CD in the Cluster Setup - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 93
Compaq ProLiant CL380 Software User Guide Configuration Battery Low Power Module Failure AC Voltage Problem Power AC Overload Automatic Server Recovery System Lockup Event Message Uncorrectable Memory Error (Slot X, Memory Module X) Uncorrectable Memory Error (System Memory) Uncorrectable Memory - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 94
Table 5-1 Event Messages continued Event Type Operating System System Crash Automatic OS Shutdown Integrated Management Log 5-5 Event Message Blue Screen Trap: Cause [NT/2000] Kernel Panic: Cause [UNIX] Abnormal Program Termination: Cause [NetWare] Automatic Operating System Shutdown Initiated Due - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 95
Compaq ProLiant CL380, you will encounter the need to improve performance, upgrade hardware components, upgrade software, increase storage capacity, restructure cluster groups, back up cluster Microsoft Cluster Server (MSCS) or Cluster Service clusters. This chapter also details the utilities and - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 96
6-2 Compaq ProLiant CL380 Software User Guide Cluster Management Concepts Using Microsoft Windows NT Server 4.0, Enterprise Edition, or Windows 2000 Advanced Server Managing a Cluster without Interrupting Applications or Services At some time during the life of your system, it is likely you will - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 97
and updates this information dynamically if a failover occurs. NOTE: Compaq Insight Manager shows the shared logical drives as cluster resources owned by a particular server node. It shows the cluster hardware as a physical resource of both servers in the cluster. When viewing the Compaq Insight - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 98
later has been updated to recognize and monitor the Compaq ProLiant CL380. The following section provides an overview of the cluster-specific features found in Compaq Insight Manager. NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server. - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 99
of the Device list screen (Figure 6-1). The cluster protocol and address are also displayed. Figure 6-1. Compaq Insight Manager Explorer Device list screen When the cluster group is selected in the group column, the two server nodes and a generic Cluster Software item are listed in the Device Name - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 100
6-6 Compaq ProLiant CL380 Software User Guide Cluster Management Screen Compaq Insight Manager includes a Cluster Management screen. From the Cluster Management screen you can: I Launch Microsoft Cluster Administrator. I Bring up the Compaq Insight Manager Cluster Shared Resources screen. I View the - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 101
is polled and updated dynamically, including status and ownership. For example, assume two drive volumes are defined in your shared storage. The primary owner of the drive volume labeled E: is server node 1. The primary owner of the drive volume labeled F: is server node 2. When the cluster is in - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 102
Compaq ProLiant CL380 Software User Guide Cluster Group Hierarchy You can manage cluster groups at an appropriate level in the group hierarchy. Cluster groups are always displayed at the All Devices level (Figure 6-5), but cluster List window, select the group you want to work with. For example - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 103
them in different levels in the group hierarchy. Cluster Address A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Manager device using a cluster address may switch communication from one physical device to - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 104
to the cluster by means of Compaq Insight Manager or by using the cluster IP address or cluster name. NOTE: The remote feature is not supported in Microsoft Windows 95 or 98. Refer to the Microsoft Cluster Server Administrator's Guide or the Microsoft Windows 2000 Advanced Server documentation for - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 105
to resources. I Migrate resources between servers. I Identify cluster and resource states. Refer to the ConsoleOne documentation for a thorough description of ConsoleOne's features and specifics on how to use the utility. Backing Up Your Cluster The need for cluster backup is essential for both - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 106
6-12 Compaq ProLiant CL380 Software User Guide There are several methods for backing up clustered systems. Compaq recommends using one of the following backup solutions: I The first solution uses two tape backup subsystems with one tape backup subsystem attached to each cluster node. I The second - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 107
performance is maximized. Dynamic load balancing is not available in MSCS, Cluster Service, or NCS. However, MSCS, Cluster Service and NCS do offer the ability to manually load balance your server nodes. Under Windows, you can use information obtained from Performance Monitor to determine whether - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 108
logical drive 4-9 Cluster Administrator 6-6 configuration 5-2 CR3500 Configuration Utility 4-8 details 4-9 help accessing 1-2, 2-3, 3-2 insert cluster shortcut 6-9 large icons 4-9 list 4-9 recovery 5-2 set up group 6-9 small icons 4-9 C cables, network 3-8 cache limit 4-15 memory size 4-19 options - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 109
2 Compaq ProLiant CL380 Software User Guide cautions configurations restoring 4-30 saving 4-30 logical drives 4-29 CDs Microsoft Windows NT Server 4.0, Enterprise Edition 1-3 SmartStart 1-1, 2-1, 3-1 cluster address 6-5, 6-9 backing up 6-1, 6-11 capabilities 1-17, 2-14 configuring 3-6 creating 1-14, - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 110
upgrading under Windows NT 4-33, 4-34 serial connection 4-3 serial number 4-15 setting up 3-3, 3-5 shared storage 1-7, 2-7 single 4-14, 4-31 status 4-13 unavailable 4-15 Wide Ultra2 SCSI 1-2, 1-11, 2-3, 3-3 writing data 4-28 CPQARRY2.SYS 1-9, 1-12 CR3500 Configuration Utility features 4-2 installing - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 111
10 documentation Microsoft Cluster Server 1-4, 1-10 MSCS 1-6 operating system 1-1, 2-1, 2-14 technical 1-17 domain 6-10 drivers array controller installing 1-8, 1-12 updating 1-9, 1-13 Compaq 1-4 network, installing 1-9, 1-13 drives adding 4-20 assigning letters 1-4, 2-4, 2-5 configuration settings - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 112
features configuration utility main window 4-7 online connection 4-3 serial cable connection 4-3 SmartStart CD 4-3 files, configuration 4-29 filter groups dialog box 6-8 firmware download 4-31 matching 4-31 revision label 4-31 revision level 4-31 updating 4-31 firmware revision 4-15 G getting help - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 113
storing 1-4, 1-10, 2-4, 2-5, 2-9 Insight Agents See Compaq Insight Agents installation 2-4, 2-5 final screen 3-10 HA Server 3-6 hardware 3-2 manual 1-7, 2-6 NetWare Cluster Services 3-9 operating system 3-2 overview 3-2 poster 3-1 software 3-2 Support Paq 2-3, 2-8 Integrated Smart Array Controller - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 114
2000, assisted configuration 2-3 Windows 2000, manual configuration 2-7 Windows NT, assisted configuration 1-3 Windows NT, manual configuration 1-8 IP addresses adding existing 1-15, 2-13 automatic detection 3-10 clustered virtual servers 1-15, 2-12 ISAC See Integrated Smart Array Controller J JBOD - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 115
8 Compaq ProLiant CL380 Software User Guide Microsoft Cluster Administrator 2-12 button 6-6 failover 6-2 features 6-10 installing 6-6, 6-10 launching 2-11, 6-6 remote management 6-4 using 1-15 Cluster Server Administrator's Guide 1-17 installation 1-4 management concepts 6-1 Cluster Service - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 116
up 3-3, 3-5 setup 3-1 Support Pack 3-9 testing 3-8 NetWare 4.2 3-1, 3-6 NetWare 5.1 3-1 NetWare Cluster Services 3-1, 3-9 upgrading controller firmware 13 ports COM 4-6 CTRL 4-4 host 4-24 posters Hardware Configuration and Installation 1-1, 2-1, 3-1 SmartStart Installation 1-1, 2-1, 3-1 power - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 117
10 Compaq ProLiant CL380 Software User Guide failover 1-17 online 1-15, 2-13 predefined 1-15, 2-12 transferring 6-13 RJ-45 receptacle viii S screens add new physical drive 4-20 Cluster Administrator 1-15, 2-13 cluster management 6-3, 6-6 cluster shared resources 6-3, 6-6 configuration 1-3, 1-6, 2-3 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 118
size 4-24, 4-30 Support Paq 2-3 Survey Utility See Compaq Survey Utility symbols in text viii symbols on equipment viii system booting 1-2, 1-10, 2-2, 3-2 configuring 1-1, 2-1, 3-2 management Cluster Administrator 6-1 Insight Manager 6-1 performance 6-1 Windows 2000 6-1 Windows NT 6-1 message 4-29 - Compaq ProLiant CL380 | Compaq ProLiant CL380 Software User Guide - Page 119
12 Compaq ProLiant CL380 Software User Guide V verifying client failover 1-15, 2-13 cluster creation 3-8 direct links 3-8 NetWare 3-8 volumes creating 1-4, 2-4, 2-5 formatting 1-4, 2-4, 2-5 mounting 3-6 W warnings electrical shock ix rack stability ix website 1-17, 2-14 Windows 2000 2-4, 2-5
ProLiant CL380
Software User Guide
Fourth Edition (December 2000)
Part Number 157839-004
Compaq Computer Corporation