Compaq ProLiant CL380 Compaq ProLiant CL380 Software User Guide - Page 89

Error and Warning Messages, CRErase Utility Information

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CR3500 Configuration Utility 4-37 Error and Warning Messages When you start the CR3500 Configuration Utility, the software checks each controller to detect errors in its configuration. If a problem is found, the CR3500 Configuration Utility displays a warning message that describes the problem. IMPORTANT: If a warning message indicates "Internal Error Has Been Detected" and cites an error code number, the problem requires assistance from Compaq technical support. See the "About This Guide" section at the beginning of this book for technical support phone numbers. Refer to the online help for more information. CRErase Utility Information The CRErase Utility provides a quick and easy way to erase the configuration information on the shared storage drives. To erase the configuration information perform the following steps: 1. Create a System Erase Utility diskette by using the Diskette Builder Utility on the latest SmartStart and Support Software CD. 2. Create a bootable diskette from a computer running either DOS, Microsoft Windows 95, or 98. To create a bootable diskette: a. Insert a blank diskette in the diskette drive. b. Open an MS-DOS Prompt window. c. Enter SYS A: at the DOS command prompt. 3. Copy the CRERASE.EXE file from the System Erase Utility diskette to the bootable diskette. 4. Power down both server nodes. 5. Insert the bootable diskette into one of the Compaq ProLiant CL380 server nodes and turn on the server node. 6. Type CRERASE at the DOS command prompt and press Enter to remove all RAID set configuration from the physical drives and the Shared Storage CR3500 RAID Controller.

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CR3500 Configuration Utility
4-37
Error and Warning Messages
When you start the CR3500 Configuration Utility, the software checks each
controller to detect errors in its configuration. If a problem is found, the
CR3500 Configuration Utility displays a warning message that describes the
problem.
IMPORTANT:
If a warning message indicates
“
Internal Error Has Been Detected
”
and
cites an error code number, the problem requires assistance from Compaq technical
support. See the
“
About This Guide
”
section at the beginning of this book for technical
support phone numbers.
Refer to the online help for more information.
CRErase Utility Information
The CRErase Utility provides a quick and easy way to erase the configuration
information on the shared storage drives. To erase the configuration
information perform the following steps:
1.
Create a System Erase Utility diskette by using the Diskette Builder
Utility on the latest SmartStart and Support Software CD.
2.
Create a bootable diskette from a computer running either DOS,
Microsoft Windows 95, or 98. To create a bootable diskette:
a.
Insert a blank diskette in the diskette drive.
b.
Open an MS-DOS Prompt window.
c.
Enter
SYS A:
at the DOS command prompt.
3.
Copy the
CRERASE.EXE
file from the System Erase Utility diskette to
the bootable diskette.
4.
Power down both server nodes.
5.
Insert the bootable diskette into one of the Compaq ProLiant CL380
server nodes and turn on the server node.
6.
Type
CRERASE
at the DOS command prompt and press
Enter
to remove
all RAID set configuration from the physical drives and the Shared
Storage CR3500 RAID Controller.