Epson Stylus Pro 5000 User Manual - Page 80

Solving General Printing Problems, Print Mode, Paper Size

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55-4 Troubleshooting Solving General Printing Problems If the printer won't print, first check that: • The printer is turned on and the P Operate light is on. • Paper is loaded in the printer. • The printer is plugged securely into a working electrical outlet that's not controlled by a switch or timer. • The interface cable is securely connected to the printer and RIP and the RIP is turned on. If this happens: Try this: Only the P Operate light is on, but nothing prints. All three paper lights are flashing. Either or both [ paper tray lights are flashing. • Turn off the printer and RIP, disconnect the cable, and run a printer check. See page 4-2 for instructions. • If the printer sounds like it's printing, but nothing prints, run one or more cleaning cycles. See page 4-1 for instructions. If the printer still doesn't print, replace the ink cartridges as described on page 4-3. • Try printing from a different application. • Check for jammed paper following the instructions on page 3-3. • If the paper path cover on the back of the printer is open, close it. • Make sure your Print Mode and Paper Size settings match the substrate loaded in the tray. You can't print if the lever settings and print option settings for a print job don't match, unless the levers on the tray or trays are set to Other. One of the [ paper tray lights is on. The Z manual feed light is on. • Load paper or other substrate in the corresponding tray (or make sure the substrate is loaded correctly). • Make sure the tray is correctly installed. • Insert paper or other substrate in one of the manual feed slots. The light comes on when the slot is selected in your print options, but paper is not loaded.

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5
5-4
Troubleshooting
Solving General Printing Problems
If the printer won’t print, first check that:
•
The printer is turned on and the
P
Operate
light is on.
•
Paper is loaded in the printer.
•
The printer is plugged securely into a working electrical outlet that’s not controlled
by a switch or timer.
•
The interface cable is securely connected to the printer and RIP and the RIP is
turned on.
If this happens:
Try this:
Only the
P
Operate
light
is on, but nothing prints.
•
Turn off the printer and RIP, disconnect the cable, and run a printer check. See
page 4-2 for instructions.
•
If the printer sounds like it’s printing, but nothing prints, run one or more
cleaning cycles. See page 4-1 for instructions. If the printer still doesn’t print,
replace the ink cartridges as described on page 4-3.
•
Try printing from a different application.
All three paper lights are
flashing.
•
Check for jammed paper following the instructions on page 3-3.
•
If the paper path cover on the back of the printer is open, close it.
Either or both
[
paper tray
lights are flashing.
•
Make sure your
Print Mode
and
Paper Size
settings match the substrate loaded
in the tray. You can’t print if the lever settings and print option settings for a
print job don’t match, unless the levers on the tray or trays are set to
Other
.
One of the
[
paper tray
lights is on.
•
Load paper or other substrate in the corresponding tray (or make sure the
substrate is loaded correctly).
•
Make sure the tray is correctly installed.
The
Z
manual feed light is
on.
•
Insert paper or other substrate in one of the manual feed slots. The light comes
on when the slot is selected in your print options, but paper is not loaded.