Epson Stylus Pro 5000 User Manual - Page 82

from one of the manual, feed slots.

Page 82 highlights

55-6 Troubleshooting If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions. If this happens: Try this: Paper doesn't feed correctly from one of the paper trays, or more than one sheet feeds at a time. Remove the stack of paper from the tray, and check that the paper or other substrate: • Isn't curled or creased. • Isn't too thick or thin (see Appendix B). • Isn't overloaded in the feeder. See Chapter 2 for guidelines. • Isn't stuck together. • Isn't jammed inside the printer. If all three paper out lights are flashing, paper may be jammed. See page 3-3. Then reload the paper or other substrate, making sure that: • The edge guides fit the paper's width snugly, but not too tight. • You fan the paper stack and tap it on a flat surface to even the edges. • You load paper in the appropriate paper path. See Chapter 2 for guidelines. • You use a support sheet under the paper stack, if necessary. See page 2-11 for guidelines. Try using a cleaning sheet to clean the paper path. See page 4-6 for instructions. Single sheets don't feed from one of the manual feed slots. • Make sure the paper isn't too thick or too thin, curled, or folded. • Make sure you insert the sheet into the slot until it meets resistance. • Make sure the correct paper source (Auto) is selected in your print options. Ejected paper is wrinkled. Paper doesn't eject fully. • Make sure the paper isn't damp. Don't store printing substrates in a damp or humid environment, and keep them in their original packaging. • Make sure the paper isn't too thin. • Make sure the paper is feeding straight. • Press the Eject button. • Make sure the page size settings in your print options and the paper size lever match the substrate you're using.

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5
5-6
Troubleshooting
If you have problems with paper feeding, paper jams, or ejected paper, check here for
solutions.
If this happens:
Try this:
Paper doesn’t feed correctly
from one of the paper trays,
or more than one sheet
feeds at a time.
Remove the stack of paper from the tray, and check that the paper or other
substrate:
Isn’t curled or creased.
Isn’t too thick or thin (see Appendix B).
Isn’t overloaded in the feeder. See Chapter 2 for guidelines.
Isn’t stuck together.
Isn’t jammed inside the printer. If all three paper out lights are flashing, paper
may be jammed. See page 3-3.
Then reload the paper or other substrate, making sure that:
The edge guides fit the paper’s width snugly, but not too tight.
You fan the paper stack and tap it on a flat surface to even the edges.
You load paper in the appropriate paper path. See Chapter 2 for guidelines.
You use a support sheet under the paper stack, if necessary. See page 2-11 for
guidelines.
Try using a cleaning sheet to clean the paper path. See page 4-6 for instructions.
Single sheets don’t feed
from one of the manual
feed slots.
Make sure the paper isn’t too thick or too thin, curled, or folded.
Make sure you insert the sheet into the slot until it meets resistance.
Make sure the correct paper source (
Auto
) is selected in your print options.
Ejected paper is wrinkled.
Make sure the paper isn’t damp. Don’t store printing substrates in a damp or
humid environment, and keep them in their original packaging.
Make sure the paper isn’t too thin.
Make sure the paper is feeding straight.
Paper doesn’t eject fully.
Press the
Eject
button.
Make sure the page size settings in your print options and the paper size lever
match the substrate you’re using.