Epson Stylus Pro 5000 User Manual - Page 82
from one of the manual, feed slots.
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55-6 Troubleshooting If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions. If this happens: Try this: Paper doesn't feed correctly from one of the paper trays, or more than one sheet feeds at a time. Remove the stack of paper from the tray, and check that the paper or other substrate: • Isn't curled or creased. • Isn't too thick or thin (see Appendix B). • Isn't overloaded in the feeder. See Chapter 2 for guidelines. • Isn't stuck together. • Isn't jammed inside the printer. If all three paper out lights are flashing, paper may be jammed. See page 3-3. Then reload the paper or other substrate, making sure that: • The edge guides fit the paper's width snugly, but not too tight. • You fan the paper stack and tap it on a flat surface to even the edges. • You load paper in the appropriate paper path. See Chapter 2 for guidelines. • You use a support sheet under the paper stack, if necessary. See page 2-11 for guidelines. Try using a cleaning sheet to clean the paper path. See page 4-6 for instructions. Single sheets don't feed from one of the manual feed slots. • Make sure the paper isn't too thick or too thin, curled, or folded. • Make sure you insert the sheet into the slot until it meets resistance. • Make sure the correct paper source (Auto) is selected in your print options. Ejected paper is wrinkled. Paper doesn't eject fully. • Make sure the paper isn't damp. Don't store printing substrates in a damp or humid environment, and keep them in their original packaging. • Make sure the paper isn't too thin. • Make sure the paper is feeding straight. • Press the Eject button. • Make sure the page size settings in your print options and the paper size lever match the substrate you're using.