HP 5550 HP Deskjet 5550 Series printers - (English) Windows User's Guide - Page 95

USB problems, printer does not turn on, there are conflicting USB cable connections - deskjet software

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not_printing Newport Hykuna Windows UG Final USB problems the error message "there was an error writing to LPT1" appears The USB cable may not have been attached before installing the software. Uninstall, then reinstall, the software. To uninstall the software: q Click here. -orq Click Start > Programs > Hewlett-Packard > [hp deskjet] > uninstall software, then follow the onscreen instructions. the error message "there was an error writing to " appears The printer may not be receiving correct data from another USB device or the hub. Connect the printer directly to the USB port on the computer. there are conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are attached to a hub. There are two methods for solving the conflict: q Attach the printer's USB cable directly to the computer. - or - q If the printer is attached to a hub, do not use other USB devices attached to the hub while printing. printer does not turn on The printer may have drawn too much power. 1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer. 95 file:///C|/Projects/Newport/Win_UG_Hykuna/ug_notprinting_fs.html (5 of 5) [5/9/2002 10:12:57 AM]

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not_printing
USB problems
the error message “there was an error writing to LPT1” appears
The USB cable may not have been attached before installing the software.
Uninstall
,
then reinstall, the software.
To uninstall the software:
●
Click
here
.
-or-
●
Click
Start
>
Programs
>
Hewlett-Packard
>
[hp deskjet]
>
uninstall
software
, then follow the onscreen instructions.
the error message “there was an error writing to <name of USB port>" appears
The printer may not be receiving correct data from another USB device or the hub.
Connect the printer directly to the USB port on the computer.
there are conflicting USB cable connections
A printing conflict may arise when the printer and several USB devices are attached to a
hub. There are two methods for solving the conflict:
●
Attach the printer's USB cable directly to the computer.
– or –
●
If the printer is attached to a hub, do not use other USB devices attached to
the hub while printing.
printer does not turn on
The printer may have drawn too much power.
1.
Disconnect the power cord from the printer.
2.
Wait approximately 10 seconds.
3.
Reconnect the power cord to the printer.
4.
Press the
Power
button to turn on the printer.
file:///C|/Projects/Newport/Win_UG_Hykuna/ug_notprinting_fs.html (5 of 5) [5/9/2002 10:12:57 AM]
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