HP 6400/8400 HP StorageWorks 6400/8400 Enterprise Virtual Array User Guide - Page 103

C Controller fault management, Using HP P6000 Command View, GUI termination event display

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C Controller fault management This appendix describes how the controller displays events and termination event information. Termination event information is displayed on the LCD. HP P6000 Command View enables you to view controller events. This appendix also discusses how to identify and correct problems. Once you create a storage system, an error condition message has priority over other controller displays. HP P6000 Command View provides detailed descriptions of the storage system error conditions, or faults. The Fault Management displays provide similar information on the LCD, but not in as much detail. Whenever possible, see HP P6000 Command View for fault information. Using HP P6000 Command View HP P6000 Command View provides detailed information about each event affecting system operation in either a Termination Event display or an Event display. These displays are similar, but not identical. GUI termination event display A problem that generates the Termination Event display prevents the system from performing a specific function or process. You can use the information in this display (see "GUI termination event display" (page 103)) to diagnose and correct the problem. NOTE: The major differences between the Termination Event display and the Event display are: • The Termination Event display includes a Code Flag field; it does not include the EIP Type field. • The Event display includes an EIP type field; it does not include a Code Flag field. • The Event display includes a Corrective Action Code field. Figure 26 GUI termination event display Date Time SWCID Evt No Code Flag Description The fields in the Termination Event display include: • Date-The date the event occurred. • Time-The time the event occurred. • SWCID-Software Identification Code. A hexadecimal number in the range 0-FF that identifies the controller software component reporting the event. • Evt No-Event Number. A hexadecimal number in the range 0-FF that is the software component identification number. • Code Flag-An internal code that includes a combination of other flags. • Description-The condition that generated the event. This field may contain information about an individual field's content and validity. GUI event display A problem that generates the Event display reduces the system capabilities. You can use the information in this display (see Figure 27 (page 104)) to diagnose and correct problems. Using HP P6000 Command View 103

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C Controller fault management
This appendix describes how the controller displays events and termination event information.
Termination event information is displayed on the LCD. HP P6000 Command View enables you
to view controller events. This appendix also discusses how to identify and correct problems.
Once you create a storage system, an error condition message has priority over other controller
displays.
HP P6000 Command View provides detailed descriptions of the storage system error conditions,
or faults. The Fault Management displays provide similar information on the LCD, but not in as
much detail. Whenever possible, see HP P6000 Command View for fault information.
Using HP P6000 Command View
HP P6000 Command View provides detailed information about each event affecting system
operation in either a Termination Event display or an Event display. These displays are similar, but
not identical.
GUI termination event display
A problem that generates the Termination Event display prevents the system from performing a
specific function or process. You can use the information in this display (see
“GUI termination event
display” (page 103)
) to diagnose and correct the problem.
NOTE:
The major differences between the Termination Event display and the Event display are:
• The Termination Event display includes a Code Flag field; it does not include the EIP Type field.
• The Event display includes an EIP type field; it does not include a Code Flag field.
• The Event display includes a Corrective Action Code field.
Figure 26 GUI termination event display
Description
Code Flag
Evt No
SWCID
Time
Date
The fields in the Termination Event display include:
•
Date—The date the event occurred.
•
Time—The time the event occurred.
•
SWCID—Software Identification Code. A hexadecimal number in the range 0–FF that identifies
the controller software component reporting the event.
•
Evt No—Event Number. A hexadecimal number in the range 0–FF that is the software
component identification number.
•
Code Flag—An internal code that includes a combination of other flags.
•
Description—The condition that generated the event. This field may contain information about
an individual field’s content and validity.
GUI event display
A problem that generates the Event display reduces the system capabilities. You can use the
information in this display (see
Figure 27 (page 104)
) to diagnose and correct problems.
Using HP P6000 Command View
103