HP 800ps HP Designjet 800ps Printer - User's Guide
HP 800ps - DesignJet Color Inkjet Printer Manual
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- HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 1
Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Introduction Other Index Printer Connections This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP DesignJet 800PS Printer. The - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 2
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Using this Guide Other Index Printer Connections These topics detail the contents of the User's Reference Guide, provide information on - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 3
& Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Printer Connections How to Use this Guide This User's Reference Guide explains the details for using both the D/A1 size and A0+/E+ size HP DesignJet - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 4
basis, such as loading paper or replacing ink supplies (came with your printer and located in a slot on the right hand side of the printer). • The Repacking Poster Detailed instructions on how to repack you printer its original packing (available from www.hp.com/go/designjet). • Web Page Also you - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 5
Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Other Index Printer Connections User's Reference Guide print pages of the document, click document, click the Back button. the Print button. Exit Print - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 6
Front View of Printer Printer Connections Introducing Your HP DesignJet 800PS Printer • Your Printer's Main Features A general overview of the major features of your printer. • HP Ink Supplies A description of the HP Ink Supplies required for your printer. • Print Resolution Specifications of the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 7
. The HP DesignJet 800PS printer comes in two sizes: A0+/E+ size (42 inches/1066.8 mm) and D/A1 size (24 inches/609.6 mm) models. Both models have roll-feed capabilities. The A0+/E+ size model also includes legs and a media bin. • Ultimate Photo Image Quality: The HP DesignJet 800PS printing system - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 8
Media & Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Printer Connections • Connectivity: The HP DesignJet 800PS printer includes PostScript drivers for Macintosh and Windows and HP-GL/2 drivers for - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 9
Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Printer Connections HP Ink Supplies HP Ink Supplies for your printer contain two components: printheads and ink cartridges. Your HP DesignJet 800PS printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 10
Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Other Index Printer Connections Print Resolution Your HP DesignJet 800PS printer provides two different print modes that change the print resolutions of - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 11
print on roll media or sheet media up to 42 inches (1066.8 mm) wide with the A0+/E+ size HP DesignJet 800PS printer and up to 24 inches (609.6 mm) with the D/A1 size model. The following media types are supported on the HP DesignJet 800PS printer: • HP Bright White Inkjet Paper (Bond) • HP Vellum - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 12
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Printer Connections User Interface The printer's front panel includes an easy-to-use interface with a display, giving you access to - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 13
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Memory Other Index Printer Connections The D/A1 size and A0+/E+ size HP DesignJet 800PS printers come with 160MB of Random Access Memory (RAM) - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 14
own drivers. Your HP DesignJet 800PS printer comes supplied with: • Adobe PostScript® drivers for Macintosh® (QuickDraw™) • Adobe PostScript® drivers for Microsoft® Windows™ applications • Windows drivers • AutoCAD drivers for Windows. NOTE: If AutoCAD drivers are available for the specific - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 15
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Front View of Printer Other Index Printer Connections Power Switch/Indicator Printhead Ink Cartridge Front Panel - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 16
Introduction Media & Ink Solutions Front Panel Printer Options Using this Guide Introducing Your HP DesignJet 800PS Printer Front View of Printer Printer Connections Your HP DesignJet 800PS printer can be connected directly to your computer via the traditional parallel interface or through the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 17
Index Media Choice Roll Media Sheet Media Ink System Ink Cartridges Printheads Media & Ink The D/A1 size and A0+/E+ size format HP DesignJet 800PS Printers use a variety of media. The recommended media is engineered to use with your printer and your printer's ink system to give you the best - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 18
Ink Cartridges Index Printheads Media Choice • Choosing Paper or Other Media Your printer supports several types of paper. Choosing the best paper type for your needs is an essential step in ensuring good image quality. These topics help you to select the best media for your particular printing - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 19
Other Ink Cartridges Index Printheads Choosing Paper or Other Media For best printing results, use only genuine Hewlett-Packard paper or other type of media, whose reliability and performance have been developed and thoroughly tested. All Hewlett-Packard printing components (printer, ink system - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 20
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Paper Types The following topics address the various types of media available, their particular use and how to obtain information about them. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 21
selection numbers of supported HP Premium Printing Material. Always print on the image side with the special coating. Image side faces outward on roll products from Hewlett-Packard. Physical Characteristics of Paper and Other Media HP Premium Printing Material 24 inch 36 inch 42 inch 610 mm 914 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 22
Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Physical Characteristics of Paper and Other Media (Continued) HP Premium Printing Material HP High-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Semi-Gloss Photo Paper 6 mil (158g/m2) - 100 ft. (30m) HP Paper - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 23
any of the HP Premium Printing Material, see the pamphlet Hewlett-Packard Printing Materials. From time to time, new paper types may become available. For up-to-date information, please contact your Hewlett-Packard dealer, local Hewlett-Packard Sales and Support Office or the DesignJet Online web - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 24
Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Combinations of Media Type and Print Quality Selection Use the following tables, given by application, to guide you when choosing your paper and selecting the print quality setting - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 25
Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings-Mono The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Mono Usage - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 26
Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Drawings and GIS-Color (Lines and low density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color Usage - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 27
Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads CAD Rendering, GIS and Images-Color and CAD (high ink density) The following table lists the recommended print quality settings for specific usage with typical media. Supported Paper Types-Color - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 28
Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Handling Your Paper or Type of Media Take the following precautions when handling paper or other type of media: • Handle film and glossy paper by the edges - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 29
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Obtaining Roll or Sheet Paper Information If roll media or sheet media is loaded, the type of media is displayed when you select the Paper menu on the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 30
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Print Times for a Selected Print Quality The following table lists some typical printing times for D/A1 size paper. Typical Printing Times Print Quality Fast Normal Best - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 31
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printable Area The following topics detail the printable areas for each of the different paper size systems: • ANSI Paper The American National Standards - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 32
Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ANSI Paper The following table lists the printable area for the ANSI paper size system. The left and right margins are 0.2 inches A0+/E+ size format HP DesignJet 800PS printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 33
Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Architectural Paper The following table lists the printable area for the Architectural paper size system. The left and right margins are 0.2 inches HP DesignJet 800PS printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 34
Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads ISO Paper The following table lists the printable area for the ISO paper size system. The left and right margins are 0.2 inches the A0+/E+ size format HP DesignJet 800PS printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 35
Printer Options Sheet Media Ink System Other Ink Cartridges Index Printheads ICC Profiles Using HP-provided ICC Profiles for the media used with your HP DesignJet printer assures optimal color reproduction on your HP DesignJet 800PS printer. To use an ICC Profile you must first download - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 36
Media Ink System Other Ink Cartridges Roll Media The following procedures are described in detail, with animations where appropriate: • Installing a New Roll on the Printer • Loading Roll Media • Unloading Roll Media • Removing Roll Media from the Spindle • Cutter Replacement Index Printheads - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 37
the following: 1. Pre-load the different types of paper onto the spindles. 2. Remove and replace the spindle with the new type of paper. NOTE: Additional spindles are available from Hewlett Packard as accessories. Other Ink Cartridges Index Printheads Click on this icon to run the animation - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 38
: You must have installed a new roll of paper on the printer before you can load it. The front-panel menu items are: Select (using the keys) Then Press: 1. Paper 2. Load Roll 3. Select Roll Type Enter Enter Enter Other Ink Cartridges Index Printheads Click on the icon to run the animation - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 39
shows how to unload a roll of paper from the printer. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 40
Media Solutions Front Panel Printer Options Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Printer The animation sequence shows how to remove a roll of paper from the printer. NOTE: You must have unloaded the roll of paper from the printer before you can remove - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 41
Media Solutions Front Panel Printer Options Sheet Media Ink System Other Ink Cartridges Removing Roll Media from the Spindle The animation sequence shows how to remove a roll of paper from the roll spindle. NOTE: You must have removed the roll of paper from the printer before you can - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 42
Printer Options Sheet Media Ink System Other Ink Cartridges Index Printheads Cutter Replacement The animation sequence shows the complete procedure for the replacement of the paper cutter in your printer. Prerequisites Before attempting to replace the cutter you must contact your local HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 43
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Sheet Media • Which Side Up? Instructs you how to identify which side of the sheet media should be printed on. • Which Edge First? Explains which edge of the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 44
Ink System Other Ink Cartridges Index Printheads Which Side Up? The printer prints on the side of the paper that faces up. It may be important to load the sheet with the correct side facing up. See the table below. Print Side for Media Types Media Type HP Bright White Inkjet Paper (Bond) HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 45
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Which Edge First? You can load sheet paper in either portrait or landscape orientation. Unless you are using the Rotate option, always load - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 46
unload it from the printer. • Make sure the correct side of the sheet is facing up when you load it. The front panel menu selections are: Select (using the keys) Then Press: 1. Paper 2. Load sheet 3. Select Sheet Type Enter Enter Enter Other Ink Cartridges Index Printheads Click on the icon - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 47
ink time to dry the printer holds the paper for some time. Other Ink Cartridges Click on the icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Index Printheads - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 48
Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink System These topics cover the various elements of the Ink System. • What are HP Ink Supplies? Details the elements of the HP Ink Supplies supplies. • Component - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 49
the printhead and the ink cartridge. These components are called the HP Ink Supplies and are coded with a Hewlett-Packard No. selection number to help you reorder the correct replacement. Your HP DesignJet 800PS printer uses the following HP Ink Supplies: • Black Ink Cartridges are HP No 10 Supplies - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 50
components of the HP Ink Supplies. Printheads Index Printheads Ink Cartridges The Hewlett-Packard selection number on the ink cartridges and printheads makes it easy for you to find the correct HP Ink Supplies for your printer. Determine the color of the printhead or ink cartridge you need, then - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 51
optimum results from your printer and the ink system, always follow these guidelines when handling HP Ink Supplies: • Always install the ink cartridges and printheads before the expiry date, which is on the packaging. • Install ink cartridges and printheads in their color-coded slots. • Follow the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 52
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Precautions Handle HP Ink Supplies with care. In particular, the printhead, which is a high-precision device, must be handled carefully. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 53
Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Color Calibration You can calibrate the ink system for the specific media loaded in your printer. Doing this ensures the printed output matches the colors of the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 54
Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Drying Time The following topics detail the drying time function and how to use it to ensure you obtain the highest quality print under all conditions - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 55
Ink Cartridges Index Printheads Drying Time Settings With some paper types and environmental conditions the ink needs time to dry before the paper is unloaded. The printer has three settings which you can choose through the front panel. See Navigation Example for more help. Manual The printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 56
Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Typical Drying Times The following table shows the typical drying times for Hewlett-Packard tested paper at approximately 25°C with 50% relative humidity. Drying Times by Paper Types Hewlett Packard - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 57
Introduction Media Choice Media & Ink Solutions Front Panel Printer Options Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Drying Procedure The drying procedure operates as follows: 1. The printed image emerges from beneath the printer window and a vacuum holds it - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 58
Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridges • Ink Cartridge Errors Details the error messages that could be displayed on the front panel for the Ink Cartridges. • Ink Cartridge Levels Details the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 59
following error messages for the ink cartridges: Index Printheads Cartridge Missing Cartridge Nearly Reached End of Life Faulty Cartridge Cartridge Empty NOTE: If a cartridge has actually passed its expiry date, it will be shown as a faulty cartridge and will have to be replaced. The printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 60
& Ink Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Ink Cartridge Levels The Front Panel will tell you when your ink supply is low, very low or empty. This means you know current status of your HP Ink Supplies all - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 61
Then Press: 1. Ink 2. Information 3. Ink Cartridges 4. Cyan, Magenta, Yellow or Black Ink cartridge Enter Enter Enter Enter Index Printheads The front panel displays the following information for the selected ink cartridge: • Color: Cyan, Magenta, Yellow or Black. • Model: Hewlett-Packard No 82 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 62
doing this will cancel the current print job. You would need to change cartridges either if prompted to do so on the Front Panel because the printer has detected a cartridge is out of ink or the cartridge is low and you want to replace it before it runs out. Index Printheads Click on the icon to - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 63
Solutions Front Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printheads • Printhead Errors Details the different error messages that could be displayed on the front panel for the Printheads. • Printhead Information Shows you - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 64
Ink System Ink Cartridges Printhead Errors The Front Panel can display the following error messages for the printheads: Index Printheads Printhead Missing Printhead Worn Out Faulty Printhead Unknown Error NOTE: An unknown error is displayed when one of the printheads is causing a problem - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 65
selected printhead: • Color: Cyan, Magenta, Yellow or Black • Model: Hewlett-Packard No 11 and Warranty (In warranty or Out of warranty) • Status: inserted, missing, faulty worn-out and unknown. If there is a problem the system displays an action: missing -> insert, unknown -> troubleshoot, faulty - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 66
Media Sheet Media Ink System Printhead Replacement The animation sequence shows how to replace a printhead in the printer. The front-panel menu selections are: Select (using the keys) Then Press: 1. Ink 2. Replace Printheads Enter Enter Other Ink Cartridges Index Printheads Click on the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 67
Panel Printer Options Media Choice Roll Media Sheet Media Ink System Other Ink Cartridges Index Printheads Printhead Alignment You should have one of the following types of paper loaded before attempting to align the printheads: HP Bright White Inkjet Paper (Bond), HP Coated Paper, HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 68
you may be experiencing. It takes you through the troubleshooting procedure step-by-step. • Ink Supply Problems guides you when you have problems installing the consumable ink items: the ink cartridges and printheads. • Media Problems contains information on what to do if you have image smears - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 69
. • Refer to the appropriate topic: - Ink Supply Problems - Media Problems - Communication Problems - Image Error - Other Problems • If the problem could be related to your software driver, and you are using an HP driver, refer to the driver's troubleshooting documentation and the on-line help in - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 70
Quality Problems Ink Supply Problems Media Problems Finding the Source of Your Problem Printer Options Image Error Other Other Problems Index in the printer and plugged in to an outlet that you know works. - Switch the printer on and make sure the front-panel display shows the HP welcome screen - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 71
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Image Quality Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Your HP DesignJet 800PS printer provides a full troubleshooting utility to - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 72
. 1. To achieve the best performance from your printer, only use genuine HP accessories and supplies, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of HP media, see Paper Types. 2. Make sure that the Type of - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 73
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Troubleshooting Procedure Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Working through the Troubleshooting procedure should always be your first - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 74
Introduction Media & Ink Solutions Front Panel Printer Options Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Diagnostic Print A Interpretation Diagnostic Print A contains several blocks of color and a block of thin black broken lines (the lines are - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 75
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Diagnostic Print B Interpretation Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help 1. For each color in the pattern in Diagnostic Print B, you are - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 76
Problems Image Quality Problems Ink Supply Problems Front Panel Media Problems Printer Options Image Error Troubleshooting Flow Chart The following diagram shows the flow of the troubleshooting procedure. Start Printer checks Yes whether Printhead Alignment is required No Printer prints - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 77
Ink Solutions Solving Problems Image Quality Problems Advance Calibration Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help It is important that the paper loaded for this calibration is exactly that used for normal printing - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 78
Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Advance Calibration Values The printer stores the advance calibration values of the last two different types of media used for the calibration. When you print the printer ties - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 79
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Stepped Lines When you look at the image you have printed there are 'stepped lines' in the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 80
Front Panel Printer Options Other Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Incomplete Lines When you look at the image you have printed there are: • Missing or faint lines. • Printed characters having missing parts to them - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 81
Solutions Front Panel Solving Problems Image Quality Problems Ink Supply Problems Color Alignment When you look at the image you have printed: Media Problems Printer Options Image Error Other Other Problems Index Getting Help The colored lines are printed double and they are the wrong - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 82
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Horizontal Banding When you look at the image you have printed there are light or dark lines on - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 83
Introduction Media & Ink Solutions Front Panel Printer Options Other Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Color Accuracy These are the areas you should review when troubleshooting a color accuracy problem: Index Getting - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 84
you can reduce the color consistency problems. • There may be color changes between images printed on your HP DesignJet 800PS and other types HP DesignJet printers. This is quite normal because the other printers use different ink. Long Term Color Bleeding (Glossy Papers) High ambient humidity at - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 85
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Color Accuracy Configuration The configurations of the printer defines how ink is applied to each - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 86
Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Additional Color Accuracy Information The means of accurately managing the colors printed by your printer vary with the software application and driver being used - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 87
one, see Printhead Replacement. Problems Inserting the Ink Cartridge 1. Make sure that you have the correct HP Ink Supplies ink cartridge. 2. Make sure that the cartridge is the correct color for that slot. 3. Make sure the cartridge is in the correct orientation, with the color coded label at the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 88
& Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Unknown Printhead Error An unknown printhead error occurs when the one of the printheads is causing a problem but - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 89
Introduction Media & Ink Solving Problems Image Quality Problems Media Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help • Media Details the general rules to follow to avoid media problems. • Clearing a - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 90
Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Media Always make sure that you are using the appropriate media for your image and that it is consistent with your software application. To ensure color accuracy and print-quality performance of the printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 91
Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Clearing a Media Jam If the front panel displays this message: There is probably paper jammed in the printer. Paper jams can - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 92
Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper 1. Open the window. 2. Switch the printer off at the front. 3. If necessary, carefully move the printhead carriage out - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 93
Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Removing Jammed Paper (continued) CAUTION: The area where the printhead carriage is parked can get - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 94
Introduction Media & Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Ink Marks on the Media Front Panel Media Problems Printer Options Image Error • Warped Lines • Blurred Lines (Ink "Bleeds" from Lines) • Marks or Scratches on Glossy Paper after Printing • Smears - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 95
ink printed and the environmental conditions that are present at the time of printing. Avoid any contact with the paper and handle the print with care until quite some time has elapsed. NOTE: Included with HP media is a book "Printer Tips" that includes a section on troubleshooting paper problems - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 96
Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Smears or Scratching on Your Printed Media This problem can appear on paper-based coated media if a lot of ink is printed quickly - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 97
Ink Supply Problems Media Loading Problems Front Panel Media Problems Printer Options Image Error Other Other Problems The front panel keeps indicating that media is misaligned or incorrectly positioned. Index Getting Help Roll media • The roll media may be loaded the wrong way. The paper - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 98
Introduction Media & Ink Solving Problems Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Media Output Problems Prints Fall on the Floor After Being Cut • Make sure the media bin is open. • - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 99
& Ink Solving Problems Image Quality Problems Image Error Solutions Ink Supply Problems Front Panel Media Problems Printer Options Other Image Error Other Problems • Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping. • Printed - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 100
& Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Image is Incomplete • Print is Completely Blank • Output Contains Only a Partial Print • Image is Clipped • Long-Axis Print Is Clipped Front Panel Media Problems Printer Options Other Image Error Other Problems - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 101
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Print is Completely Blank If the front-panel Graphics language setting is Automatic (the default - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 102
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Image is Clipped • This normally indicates a discrepancy between the actual printing area on the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 103
Introduction Media & Ink Solutions Front Panel Solving Problems Image Quality Problems Ink Supply Problems Media Problems Printed Image Incorrect • Image is in One Portion of the Printing Area • Image is Unexpectedly Rotated • Print is a Mirror Image of the Original • Print is Distorted or - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 104
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Image is in One Portion of the Printing Area • Is the page size configured in the software too - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 105
Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Print is Distorted or Unintelligible • The interface cable between your computer and the printer could be - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 106
and printed documentation included in the following drivers supplied with your printer: - HP DesignJet PostScript® drivers for Power Macintosh® and Macintosh® (QuickDraw™) - HP DesignJet PostScript® drivers for Microsoft® Windows™ applications. - AutoCAD™ windows drivers - Windows drivers • The HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 107
Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index Other Problems Getting Help • Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. • Printer Does not Print - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 108
& Ink Solutions Solving Problems Image Quality Problems Ink Supply Problems Communication Problems Front Panel Media Problems Printer Options Image Error Other Index Other Problems Getting Help Symptoms are: • The front-panel display does not show Processing when you are sending a print - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 109
Media & Ink Solutions Front Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Printer Does not Print • You may have a power problem. If there is no activity at all from the printer, and - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 110
Roll or Sheet Paper Information. • The printhead may need replacing; see Printhead Replacement • Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System. • If the printer is in Fast mode and the file it is printing contains high density inked areas, the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 111
Introduction Media & Ink Solving Problems Image Quality Problems Getting Help Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help • HP Customer Care Details about the HP Customer Care program. • What to Do Before You - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 112
are provided in the Hewlett-Packard Customer Care booklet supplied with your printer. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 113
you still have difficulty, refer to the HP Support Services booklet shipped with this printer. This document contains a comprehensive list of various support services available to help solve printer problems. 4. If you do call one of the Hewlett-Packard offices, please have the following information - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 114
Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help HP DesignJet Online Direct access to HP and the information you want, when you need it. Register now! www.hp.com/go/designjet HP DesignJet Online - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 115
Structure Navigating the Menu System Message Descriptions Front Panel The printer's front panel is a user-friendly interface that gives you access to a comprehensive set of printer functions. There is also information on your ink consumable items which is continually updated. • The Front Panel - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 116
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions The Front Panel The panel on the front of your printer is the principal way of changing the behavior of the printer, apart from any - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 117
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Navigation Keys The display section of the front panel consists of an LCD display - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 118
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure the main menu with the Job Management menu active. Active menu Information message Paper Menu Icon Ink Menu Icon Job Management Menu Icon (Active) Setup Menu Icon The Navigation Example - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 119
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Action Keys The Cancel key cancels the current printer operation (printing or preparing for printing). It will also cancel the current - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 120
the Menu System Message Descriptions Menu Structure The front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to displays its menu structure. • Paper Menu • Ink Menu • Job Management Menu • Set-up Menu - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 121
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Paper Menu Click on a menu item to go to the relevant topic. Paper Load/Unload Roll Load/Unload Sheet Select paper type Cutter Page - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 122
Ink Cartridges Printheads Color calibration Status Troubleshooting Calibrate Paper Align Print Heads Reset Standard (4.5 min.) Replace Print Heads Replace Ink Cartridges Special (11 min.) Color settings Color/monochrome RGB CMYK Rendering Intent Drying time Automatic None Manual - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 123
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Job Management Menu Click on a menu item to go to the relevant topic. Job - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 124
Reduced speed Best Normal Fast Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. 100% - 419%, Fit to page Automatic ASCII2 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 125
to go to the relevant topic. Previous menu options I/O setup Front Panel Altitude Log Service tools Card ID Card setup I/O Timeout Language Buzzer Contrast Printheads Errors Service tests Service calibrations Service utilities No I/O Cards present / Contents provided by card No I/O Cards present - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 126
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Navigating the Menu System From the top level of the menu system, you can - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 127
Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Navigation Example This section provides a typical example of how to navigate through the menus to configure a specific print option. How to Set the Ink-drying Time to Two - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 128
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time you require. 5. Use the Up and Down keys to highlight the Manual menu option. Previous ... The display shows the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 129
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 6. Press the Enter key to enter the Manual drying time setting menu. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 130
Solutions Front Panel Printer Options Other Index Menu Structure Navigating the Menu System Message Descriptions Setting Drying Time Navigation Example (continued) Key Action 9. Press the Top key to return to the top level menu. Display Result The display shows the Ink menu. Previous - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 131
that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement. The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 132
, see Printhead Replacement. The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 133
can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement. Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 134
is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to resort to - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 135
menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm (20 inches) wide. You are recommended to perform the Advance - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 136
big to scan the pattern after printing it During the paper loading for the Calibration routine, the printer has detected that the it will not be able to load the later when it will be needed for scanning. The minimum size required for the print is 65 cm (25 inches) long and 50 cm (20 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 137
only for sheet) to be loaded properly. Press the Enter key to load smaller paper, or the Cancel key to stop the load. The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. The - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 138
the alignment. See Printhead Alignment. The printer is trying to perform a scan of the calibration pattern, but the pattern was not found. Reload the sheet that was printed by the Create pattern part of the calibration routine. There may be paper jammed in the printer. (The printer has detected that - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 139
and Action Printhead replacement not available now. Cancel print jobs before replacement Printhead warning Poor print quality Printheads not aligned Paper type not valid to align printheads Press ENTER to continue You have requested the printer to replace one or more printheads, but the printer is - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 140
Replace printheads Cancel print Printheads require alignment. Load paper and select Align printheads. Press ENTER to finish Printheads require alignment. Press ENTER to align The printer is attempting to print a job, but finds that there is a problem with the printheads. You may either replace - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 141
replace the faulty ink cartridges. Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheads You have requested the printer to permit the replacement of printheads, but the printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 142
Introduction Media & Ink The Front Panel Solutions Front Panel Printer Options Other Index supported. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. During the loading of a roll of paper, the printer has detected that the paper - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 143
normal printing activities. If the problem recurs, try using the Troubleshooting routine again, or select Replace Printheads from the front panel (in the Ink System menu) to replace the printheads that are faulty. The Troubleshooting utility has found that there is no paper loaded in the printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 144
respond to further questions. Unknown ink cartridges. Press ENTER to continue. Unknown paper format Reload paper Unknown paper type Select paper type Unknown printheads. Press ENTER to continue. The ink cartridges are not recognized by the printer as ink cartridges approved by HP, and there is at - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 145
configured to do them. To calibrate color for the current paper type, select Ink menu → Color calibration → Calibrate paper. The printer has detected that the printheads have not been aligned since the last replacement. You should align the printheads by selecting Align printheads from the Ink menu. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 146
printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel settings. The Print prints. • Print Management describes how to efficiently manage your printing. • Printer Configuration details how to set specific - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 147
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Page Format Front Panel Printer Options Other Image Appearance Print Management Index Printer Configuration • Page Description explains how to make sure the you obtain the prints from your printer in the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 148
Page Description This section explains how to make sure that the printer produces your print in the page format you want. Leading Edge 17 mm (0.7 in) Margins 5 mm (0.2 in) Page Size Printing Area 5 mm (0.2 in) Inked Area Trailing Edge Direction of paper leaving the printer 17 mm (0.7 in) - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 149
The margin settings for the leading and trailing edges are 17 mm. Printing Area The printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area. Inked Area inked area is the smallest rectangle that contains the entire image. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 150
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Printer Options Other Image Appearance Print Management Rotating an Image These topics detail all aspects of job rotation: • Job Rotation Using an HP PostScript Driver • Job Rotation (HP-GL/2) - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 151
Configuration Job Rotation Using an HP PostScript Driver By default the jobs generated by any of the PostScript drivers provided with the printer are printed in portrait, even if the image viewed in your application is in landscape orientation. In order to save paper you need to rotate the job - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 152
Introduction Media & Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management What is Rotated? With roll paper, both the image and the page orientation are rotated. 0º 90º Index Printer Configuration A A Notice - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 153
Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Printing a Mirror Image If you are using clear imaging paper, sometimes called 'backlit', you may want to print a mirror - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 154
Scaling the Image With a PostScript file, you can enlarge your printed image from the printer's front panel by using the PS Scale option, accessed from Set-up > PS settings. The PS scale feature is useful: • If your software does not support large formats. • If your file is too large for the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 155
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Scaling Factors To scale your ANSI A PostScript file to: Front Panel Printer Options Other Image Appearance Print Management Index Printer Configuration Required Size Use... ANSI B 129% ANSI C 200% - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 156
Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management Setting Page Size in the Front Panel Index Printer in your printer. • Page Size and Nesting (Roll Paper Only) Explains how the Page Size effects Queueing - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 157
Scaling the Image. • When you are not using one of the HP drivers supplied with your printer; for example, if you are sending a PostScript file from a UNIX application. • When you want to save paper by printing only the inked area of your print, plus the margins. In this case set Page Format > Size - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 158
files sent using one of the HP DesignJet PostScript drivers supplied with this printer. If you are using the Page printer calculates the page width as the width of the loaded paper, and the page length as 1.5 times the width of the loaded paper. • If the page size is set to Inked area, the printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 159
Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Page Size and Clipped Images If you specify in your software a page size that is larger than the paper size loaded - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 160
& Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Page Size and Nesting (Roll Paper Only) Nesting means placing two or more pages side-by-side on a roll to save paper. There - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 161
to change the HP-GL/2 color palettes. • Printing Images in Grayscale describes how to print color images in grayscale. • Print Speeds and Print Quality lists typical printing times by output quality. • Print Quality describes the different print modes that are available with your printer. • Advanced - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 162
menus (for example) pen width, pen color, overlapping lines). Print mode options are controlled from the front-panel. Why Use the Front Panel? By default, the printer looks to your software to provide information on all the above attributes. However, your driver or application may not provide these - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 163
the Front Panel Image Appearance Print Management Printer Configuration Pen Widths and Colors in the Internal Palettes The "pens" discussed throughout these topics are the conceptual pens in a software palette, rather than the printer's physical printheads. The printer has three pen palettes - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 164
Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration To Select a Palette To select a palette through the front-panel menu, go to the Define Palette selection under HP-GL - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 165
Image Appearance Print Management Printer Configuration Change the Palette Settings You cannot change the Factory palette, but you can define Palettes A and B to be whatever you choose. The defaults are Palette, width: Item Available Options Defaults Palettes Pens Widths (mm) Colors Factory - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 166
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration How to Define Palette A The following steps explain how to define Palette A. Instructions Select (using the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 167
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Changing the Treatment of Overlapping Lines (Merge) The Merge setting controls the overlapping lines in an - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 168
photocopying in black and white. When you choose the Ink menu Color settings > Grayscale option, the printer renders colors as Grayscale rather. If you only want to use black ink to print in grayscale, you should select the Ink menu Color settings > True black option. NOTE: You cannot change the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 169
Options Other Print Management Index Printer Configuration The following table lists some Typical Printing Times (line drawings @ 20-25ºC and 30-60% relative humidity). Typical Printing Times Paper Color/Grayscale Bright White Color Grayscale Coated Paper Color Grayscale Quality Best - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 170
& Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management Typical Printing Times (continued) Index Printer Configuration Paper Color/Grayscale Heavy Coated Paper Color Grayscale Glossy Paper Color Grayscale - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 171
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Print Quality You can set the overall print quality from the front panel (Set-Up > Print Quality). In - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 172
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Advanced Options Your HP DesignJet 800PS printer provides several advanced optimization and quality - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 173
Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer best quality color prints, except when printing the following files: • Mixed lines and scanned color images. • Mixed lines and color photographs. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 174
Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Best Quality Settings If you have selected the Best option as the Print Quality setting for you print session but - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 175
speed. This can only be done from the front panel of the printer because it is not available as an option in the printer driver. Use the following procedure to reduce the Fast print quality printing speed: Select (using the keys) Then Press: 1. Set-up 2. Advanced Options 3. Fast quality settings - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 176
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Print Management Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration These topics describe the best methods of managing the work that the printer is doing. • - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 177
Management Cancelling a Page that is Printing Use the following procedure to cancel a page that is currently being printed. 1. Press the Cancel key on the front panel. Index Printer Configuration Cancel Key The printer advances the paper as though the print were finished. A multi-page job or - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 178
& Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration front panel. Cancel Key Form Feed & Cut Key The printer will release the printer and it will fall into the paper bin. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 179
Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Managing the Queue These topics explain how the queueing function operates and how to use to manage your print jobs - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 180
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration What is the Queue? Your printer can store pages in a queue at the same time as printing the current page. It - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 181
the order they are received. • You can manipulate the pages in the queue, for example prioritizing them and reprinting them. • You can use nesting, the printer's paper-saving feature (see Nesting Pages). • While one page is printing, the printer will accept and process the next file. - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 182
Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Printing with Queueing Turned Off If Queueing is Off and the printer receives print files, the files are printed as they - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 183
Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Starting to Print a File that is Waiting for a Time-out If all is in order (paper loaded, all ink components installed, and no file errors), there are still reasons why a file you have sent - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 184
Introduction Media & Ink Solutions Front Panel Printer Options Other Page Format Setting Page Size in the Front Panel Image Appearance Print Management Identifying a Job in the Queue In Queueing & Nesting, you can scroll through the pages in the queue. The queue positioning operates as - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 185
Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Prioritizing a Job in the Queue To make any job in the queue the next one to be printed sent a file in error and want to avoid any - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 186
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Making Copies of a Job in the Queue Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Has the job already been printed? Yes No Do you want one copy or several - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 187
What is Nesting? • When Does the Printer Try to Nest Pages? • Which Pages Qualify for Nesting? • Turning Nesting On and Off • What Happens to Nesting if You Turn Queueing Off? • How Long does the Printer Wait for Another File? Printer Options Other Print Management Index Printer Configuration - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 188
Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration What is Nesting? Nesting means placing pages side-by-side on the paper (rather than one after the other), to avoid wasting paper - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 189
in the same nest, the individual pages must be compatible on the following criteria: • Color or grayscale. NOTE: Either all are color or all are grayscale. • Files must be at the same dots per inch setting. • All pages must have the same print quality setting (Best, Normal, Draft). • Margin sizes - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 190
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Turning Nesting On and Off To enable or disable nesting, select Nest from the Job Management menu and choose - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 191
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration What Happens to Nesting if You Turn Queueing Off? Turning queueing off does not turn nesting off for pages - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 192
Media & Ink Solutions Page Format Setting Page Size in the Front Panel Printer Configuration Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration These topics explain how to change the configuration of your printer. • Printer Information • Front - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 193
or Printer information > Print to print it. The printer information screen shows the following information about your printer: • Model Number • Serial Number • Service ID • Firmware Rev. • Accessory Rev. • Paper Used • Ink used (C, M, Y, K) • Scan Axis Usage • Paper Axis Usage • Service Station - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 194
& Ink Solutions Front Panel Page Format Setting Page Size in the Front Panel Image Appearance Front Panel Setup You can configure the following parameters for the front panel: • Menu and Message Language • Alert Buzzer • Screen Contrast Printer Options Other Print Management Index Printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 195
Page Size in the Front Panel Image Appearance Print Management Printer Configuration Menu and Message Language The following languages can be used for all menus and messages shown on the front panel of your HP DesignJet 800PS printer: • English • German • Spanish • Catalan • French • Italian - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 196
Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Alert Buzzer Your HP DesignJet 800PS printer is equipped with an alert buzzer that is used to warn you when: • A task has completed. • An error has been detected. • You change a parameter from the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 197
Introduction Media & Ink Solutions Front Panel Printer Options Other Index Page Format Setting Page Size in the Front Panel Image Appearance Print Management Printer Configuration Screen Contrast You can adjust the screen contrast of the front panel to best suit the ambient lighting - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 198
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Altitude Setting Your HP DesignJet 800PS printer contains a vacuum pump which is used to hold the media onto - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 199
called Automatic and works for most software applications. In Automatic mode, the printer determines which type of file it is receiving, such as PostScript or HP-GL/2, and prints it. Unless you are experiencing printing problems you should not need to change this default. See To Change the Graphics - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 200
PostScript HP-GL/2 Choose Automatic to let the printer determine which problems. CALS G4 Choose this setting if your files are in the CALS G4 language. This must be selected because the Automatic setting is not sufficient. If you select the CALS G4 setting to print a CALS file, the printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 201
to the front-panel graphics language setting for subsequent prints. For information on ordering PJL reference information, see Ordering Accessories. The HP PostScript printer driver for Windows provided with your printer, adds the PJL language-switching commands to your output file, allowing - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 202
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Setting up the I/O Card Network With a network interface (such as the HP JetDirect Print Server), refer to - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 203
Introduction Media & Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Controlling the Cutter With roll media loaded, when any print job you have send to the printer completes, the - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 204
upgrades available from Hewlett-Packard. System software upgrades increase your printers functionality and enhances the features that your printer already possesses. System software can be downloaded from the Internet. For the latest upgrades, go to http//www.hp.com/go/designjet. Follow the on - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 205
prints in color • Grayscale-the printer prints the color image in grey shades. • True black-the printer prints the color image in grey shades using black ink only. RGB • Native/Device RGB-No ink emulation • sRGB-Standard RGB CMYK • Native/Device CMYK-No ink emulation • SWOP-U.S. Specification - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 206
detect what type of encoding has been used. Whenever this happens the printer will display a error message on the front panel. To print the file you must first check what type of encoding has been selected with your driver and then make the corresponding selection with the Set-Up menu PS settings - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 207
& Ink Solutions Page Format Setting Page Size in the Front Panel Front Panel Image Appearance Printer Options Other Print Management Index Printer Configuration Logs Your HP DesignJet 800PS printer keeps a log for the printheads and an error log. These logs are normally used by service - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 208
Introduction Media & Ink Solutions Care of the Printer Other Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary The Other tab provides miscellaneous procedures and information that may be required to ensure your printer remains in - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 209
Media & Ink Solutions Care of the Printer Installing Expansion Cards Care of the Printer Front Panel Specifications Printer Options Other Ordering Accessories This section contains information on general maintenance of the printer. • Cleaning the Printer Instructions for cleaning - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 210
& Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Cleaning the Printer WARNING: To avoid an electric shock, make sure that the printer is switched OFF and disconnected from the mains supply - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 211
. Refer to Assembly/Repacking Instructions available on the HP web-site (www.hp.com/go/designjet) for details. 4. If you have to move your printer you will need the original packaging. If necessary you can order a kit of the packaging materials. Contact HP support and they will supply it to you. If - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 212
Introduction Media & Ink Solutions Front Panel Care of the Printer Installing Expansion Cards Specifications Installing Expansion Cards Printer Options Other Ordering Accessories The following options are available for your HP DesignJet 800PS printer: • Network Card Installation Index - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 213
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Network Card Installation An HP JetDirect Network Card is installed in your printer when you buy it. If you wish to use - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 214
& Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation (Continued) 3. Remove the cover completely Inside the compartment there are two slots for a LAN card or an Accessory - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 215
Cards Front Panel Specifications Printer Options Other Ordering Accessories HP JetDirect Network Card Installation (Continued) 6. Insert the LAN cable into the LAN card. It is simply pushed into place and clicks when locked. Index Glossary 7. Carefully replace the plastic cover by - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 216
Introduction Media & Ink Solutions Front Panel Care of the Printer Installing Expansion Cards Specifications HP-GL2 Accessory Card Installation Not available for your printer model. Printer Options Other Ordering Accessories Index Glossary - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 217
Cards Specifications • Functional Specifications • Memory Specifications • Printer Power Specifications • Ecological Specifications • Enviromental Specifications • Acoustic Specifications • Connection Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 218
Functional Specifications Front Panel Specifications Printer Options Other Ordering Accessories HP DesignJet 800PS Functional Specifications Functional Specifications Four colors: cyan, magenta, yellow and black. HP Ink Supplies Supplies Printheads: 600 dpi, Ink Cartridges contents - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 219
Media & Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 800PS Functional Specifications (Continued) Functional Specifications HP Supported Mediaa HP Bright White Inkjet Paper (Bond) HP Vellum HP - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 220
Introduction Media & Ink Solutions Front Panel Printer Options Other Care of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 800PS Functional Specifications (Continued) Index Glossary Functional Specifications Resolution Print Mode Fast Render - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 221
of the Printer Installing Expansion Cards Specifications Ordering Accessories HP DesignJet 800PS Functional Specifications (Continued) Index Glossary Functional Specifications Margins Roll (normal) Sheet (normal) Roll (small) Sheet (small) Graphics languages supported Accuracy Previous - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 222
Panel Specifications Printer Options Other Ordering Accessories Index Glossary Physical Specifications Type Weight D/A1 size printer A0+/E+ size printer 38.5 kg 85 lb 45 kg 99 lb Width 1253 mm 49 inches 1690 mm 67 inches Depth 470 mm 19 inches 674 mm 27 inches Height 349 mm 14 inches - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 223
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Memory Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Memory Specifications Internal RAM Hard Disk 160MB 6 GB - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 224
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Printer Power Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Printer Power Specifications Source 100-240 V AC ±10% auto-ranging Frequency 50/60 Hz - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 225
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Ecological Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Ecological Specifications Energy efficiency Compliant with Energy Star Program EPA (US). - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 226
Installing Expansion Cards Enviromental Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Environmental Specifications Operating Ranges Printing: 15°C to 35°C (59° F to 95° F) RH 20% to 70%. Optimal print quality for HP 15°C to 30°C (59 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 227
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Acoustic Specifications Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Acoustic Specifications Operating sound pressure Idle sound pressure Operating sound power Idle - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 228
Introduction Media & Ink Solutions Care of the Printer Installing Expansion Cards Connection Specifications • Cable Specification • Recommended Cables Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 229
Media & Ink Solutions Care of the Printer Installing Expansion Cards Cable Specification Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary The connector on the printer is 36-pin female connector. Most existing parallel cables support IEEE-1284 compatible - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 230
Panel Specifications Printer Options Other Ordering Accessories Index Glossary Recommended Cables The following cable is recommended for optimum performance and electromagnetic compatibility: Recommended Cable Interface type (Computer) HP part number IEEE compatible/Centronics Interface - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 231
Specifications Printer Options Other Ordering Accessories You can order supplies and accessories in any of the following ways: • Call your local authorized HP dealer. • Contact your local HP Sales and Support office. • Refer to the Hewlett-Packard Support / Services booklet that was supplied - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 232
Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Language Chinese Czech English French German Greek Hungarian Italian Japanese Korean Lithuanian Polish Portuguese Russian Spanish Pocket Guide HP Part Numbers C7769-90020 C7769 - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 233
Ink Solutions Care of the Printer Installing Expansion Cards Front Panel Specifications Printer Options Other Ordering Accessories Index Glossary Language Slovakian Taiwanese Thai Turkish Pocket Guide HP Part Numbers C7769-90030 C7769-90013 C7769-90026 C7769-90027 User's Reference Guide - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 234
Panel Specifications Printer Options Other Ordering Accessories Index Glossary Item JetDirect EIO Network Cards Spindle Stand 610 mm - 24 inch 10Base-T 10 Base2, 10-T LocalTalk Token Ring 10/100Base-TX 610 mm - 24 inch 1067 mm - 42 inch FL for 500 series GR for 800 series HP Part Number - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 235
Cartridges Printheads Color HP Supply No. HP Part Number Black 10 C4844A Cyan C4911A Yellow 82 C4913A Magenta Black Cyan 11 Yellow C4912A C4810A C4811A C4813A Magenta C4812A To achieve the best performance from your printer, we recommend you only use genuine Hewlett-Packard accessories - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 236
the printer's four inks, and also a standard color model. Paper coated on one side for inkjet printing. A value or condition that is assumed if no other value or condition is specified. An external item connected to the computer: printer, tape drive, etc. Your HP DesignJet is a device. Dots per inch - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 237
programming language telling a print device how to output graphic data. Shades of gray to represent colors. A glossy, opaque photographic paper. One of Hewlett-Packard's standard graphics languages for plotters and printers. Produces vector data. An International Color Consortium Device Profile. The - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 238
from another and to avoid printing right to the edge of the paper. Placing two or more pages side-by-side on roll paper to avoid waste. Located underneath the printhead. The nozzles direct the ink onto the page. A set of logical pens defined by color and width. Printer Job Language. A programming - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 239
it draws match the attributes of a pen. The exterior part of the printer on which the paper rests before going into the printer. The printhead is installed into the carriage assembly. It is the part which prints the ink onto the paper. Page size minus margins. Adobe PostScript is a computer language - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 240
Panel Specifications Printer Options Other Ordering Accessories Index Glossary Term RGB RIP RTL Meaning Red, green and blue. A standard color model. Raster Image Processor. Raster Transfer Language is one of Hewlett-Packard's standard graphics languages for plotters and printers. Produces - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 241
axis, as you look at the printer from the front in which the paper feed moves. The horizontal axis, as you look at the printer from the front in which the print carriage moves. The part of the printer which services the printheads. It keeps the printheads clean and stops them from drying out - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 242
Color Alignment Problems Color Consistency Problems color settings colors internal palettes Communications Problems Component Identification connection secifications Correcting the Printer Configuration Cutter Replacement D Display Screen Dots per inch Fast Down Key drivers - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 243
Size Setting functional specifications G graphics language changing graphics language and networks H Handling Media heavy coated paper high-gloss photo HP Ink Supplies HP No 10 HP No 11 HP No 82 Ink cartridges ink cartridges Printheads printheads I I/O time-out setting - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 244
Replacement Statistics Ink cartridges HP Ink Supplies ink cartridges HP Ink Supplies ink emulation mode selecting Ink Menu Ink Supplies. See HP Ink Supplies Ink Supply Problems Ink System Cartridge Replacement Statistics Drying Time Automatic Manual None Printhead - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 245
Media Problems Long-Axis Image is Clipped M Margins margins margins specifications Marks or Scratches on Glossy Paper matte film Media Cutter Handling Media Types Additional Information Combinations Print Quality Selection Roll Installing Loading Removing from Printer - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 246
memory specifications Menu Ink Job Mananagement Paper Menu Key Menu Set-up Menu Structure merge Mirror Image N natural tracing paper Navigating the Menu System Navigation Example Navigation Keys Nesting Control What Pages Qualify for Nesting When does the Printer Try - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 247
Page Format Pen Settings have No Effect Inked Area pen widths Margins changing Printing Area Pens Size physical specifications page format plain paper inked area Pocket Guide margins poster paper page size PostScript scaling Page Format or - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 248
the Ink Cartridge Inserting the Printhead Solutions Solving Stepped Lines Troubleshooting PS scale option Printhead Alignment Problem Inserting Problems after replacement Replacement Statistics Printheads HP Ink Supplies printheads HP Ink Supplies Printing Area printing area - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 249
from Printer from Spindle Repacking Poster Replacing Cutter Ink Cartridge Printhead resolution specifications resolution. See print resolution to Problems specifications accuracy acoustic cables connection ecological environmental functional graphics languages supported - HP 800ps | HP Designjet 800ps Printer - User's Guide - Page 250
Introduction Media & Ink Solutions Front Panel Printer Options Other Index ABCD E F GH I J K LMNOPQR S T U VWX Y Z resolution Speed and Print Quality Stepped Lines Problems supported media types system software upgrades T translucent bond Troubleshooting Procedure types of media
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Using this Guide
Introducing Your
HP DesignJet 800PS Printer
Front View of Printer
Printer Connections
Media & Ink
Introduction
Front Panel
Other
Printer
Options
Index
Solutions
Introduction
This
User’s Reference Guide
explains how to use your D/A1 size or A0+/E+ size
HP DesignJet 800PS
Printer.
The Introduction Tab contains these topics:
•
Using this Guide
Contains information on how to use this guide. There is an explanation of when you should use it and what
each of the navigation buttons do when you click on them.
•
Introducing Your HP DesignJet 800PS Printer
Contains a brief overview of the printer. It contains information about the printer’s features and what is
included with the printer.
•
Front View of Printer
Contains a view of the front of the printer showing the location of the printer’s consumable items.
•
Printer Connections
Shows all the connections to the printer: power,
parallel interface
,
USB
and network interface.