HP Color LaserJet Enterprise MFP M681 User Guide - Page 234
Table 9-4, Blank No print, Black
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Table 9-4 Blank page - No print Description Blank page - No print: The page is completely blank and contains no printed content. Sample Table 9-5 Black page Description Black page: The entire printed page is black. Sample Possible solutions 1. Make sure that the cartridge is genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the problem persists, go to support.hp.com. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge 4. If the problem persists, go to support.hp.com. 220 Chapter 9 Solve problems ENWW
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