Section |
Page |
Product basics |
17 |
Product comparison |
18 |
Environmental features |
19 |
Accessibility features |
20 |
Product views |
21 |
Front view |
21 |
Back view |
22 |
Interface ports |
23 |
Serial number and model number location |
24 |
Control panel layout |
25 |
Buttons on the Home screen |
26 |
Control panel help system |
27 |
Control panel menus |
29 |
Setup Menu |
30 |
Reports menu |
31 |
Quick Forms menu |
32 |
Fax Setup menu |
33 |
System Setup menu |
36 |
Service menu |
39 |
Network Setup menu |
41 |
Function specific menus |
42 |
Copy Menu |
42 |
Fax Menu |
43 |
Scan Menu |
45 |
USB Flash Drive |
45 |
Software for Windows |
47 |
Supported operating systems for Windows |
48 |
Supported printer drivers for Windows |
48 |
Select the correct printer driver for Windows |
48 |
Change print job settings |
50 |
Change printer-driver settings for Windows |
51 |
Change the settings for all print jobs until the software program is closed |
51 |
Change the default settings for all print jobs |
51 |
Change the product configuration settings |
51 |
Remove software for Windows |
52 |
Supported utilities for Windows |
53 |
Other Windows components and utilities |
53 |
Software for other operating systems |
53 |
Use the product with Mac |
55 |
Software for Mac |
56 |
Supported operating systems for Mac |
56 |
Supported printer drivers for Mac |
56 |
Install software for Mac operating systems |
56 |
Install software for Mac computers connected directly to the product |
56 |
Install software for Mac computers on a wired network |
57 |
Configure the IP address |
57 |
Install the software |
57 |
Install software for Mac computers on a wireless network |
58 |
Connect the product to a wireless network using WPS |
58 |
Connect the product to a wireless network using the Wireless Setup Wizard |
58 |
Connect the product to a wireless network using a USB cable |
58 |
Remove software from Mac operating systems |
59 |
Change printer-driver settings for Mac |
59 |
Software for Mac computers |
60 |
HP Utility for Mac |
60 |
Open the HP Utility |
60 |
HP Utility features |
60 |
Supported utilities for Mac |
60 |
HP Embedded Web Server |
60 |
Print with Mac |
61 |
Cancel a print job with Mac |
61 |
Change the paper size and type with Mac |
61 |
Resize documents or print on a custom paper size with Mac |
61 |
Create and use printing presets with Mac |
61 |
Print a cover page with Mac |
62 |
Use watermarks with Mac |
62 |
Print multiple pages on one sheet of paper with Mac |
63 |
Print on both sides of the page (duplex printing) with Mac |
63 |
Set the color options with Mac |
63 |
Use the Services menu with Mac |
64 |
Fax with Mac |
65 |
Scan with Mac |
66 |
Connect the product |
67 |
Supported network operating systems |
68 |
Printer sharing disclaimer |
68 |
Connect with USB |
69 |
CD installation |
69 |
Connect to a network |
70 |
Supported network protocols |
70 |
Install the product on a wired network |
70 |
Configure the IP address |
70 |
Install the software |
71 |
Install the product on a wireless network |
71 |
Connect the product to a wireless network using WPS |
72 |
Connect the product to a wireless network using the Wireless Setup Wizard |
72 |
Connect the product to a wireless network using a USB cable |
72 |
Install the software for a wireless product currently on the network |
73 |
Disconnect from the wireless network |
73 |
Reduce interference on a wireless network |
73 |
Advanced wireless setup |
74 |
Wireless communication modes |
74 |
Wireless security |
74 |
Connect the product to an ad-hoc wireless network |
75 |
Configure IP network settings |
75 |
View or change network settings |
75 |
Set or change the product password |
76 |
Manually configure IPv4 TCP/IP parameters from the control panel |
76 |
Link speed and duplex settings |
77 |
Paper and print media |
79 |
Understand paper use |
80 |
Special paper guidelines |
80 |
Change the printer driver to match the paper type and size |
82 |
Supported paper sizes |
82 |
Supported paper types and tray capacity |
83 |
Load the input tray |
84 |
Load the document feeder |
87 |
Configure the tray |
88 |
Print tasks |
89 |
Cancel a print job |
90 |
Basic print tasks with Windows |
91 |
Open the printer driver with Windows |
91 |
Get help for any printing option with Windows |
91 |
Change the number of print copies with Windows |
92 |
Save custom print settings for reuse with Windows |
92 |
Use a printing shortcut with Windows |
92 |
Create printing shortcuts |
93 |
Improve print quality with Windows |
95 |
Select the page size with Windows |
95 |
Select a custom page size with Windows |
96 |
Select the paper type with Windows |
96 |
Select the paper tray with Windows |
96 |
Print on both sides (duplex) with Windows |
97 |
Print multiple pages per sheet with Windows |
98 |
Select page orientation with Windows |
100 |
Set color options with Windows |
102 |
Additional print tasks with Windows |
103 |
Print colored text as black (grayscale) with Windows |
103 |
Print on preprinted letterhead or forms with Windows |
103 |
Print on special paper, labels, or transparencies |
105 |
Print the first or last page on different paper with Windows |
108 |
Scale a document to fit page size |
110 |
Add a watermark to a document with Windows |
112 |
Create a booklet with Windows |
112 |
Walk-up USB printing |
115 |
Color |
117 |
Adjust color |
118 |
Change the color theme for a print job |
118 |
Change the color options |
118 |
Manual color options |
119 |
Use the HP EasyColor option for Windows |
120 |
Match colors |
121 |
Copy |
123 |
Use copy functions |
124 |
One-touch copy |
124 |
Multiple copies |
124 |
Copy a multiple-page original |
125 |
Copy identification cards |
126 |
Cancel a copy job |
127 |
Reduce or enlarge a copy |
127 |
Collate a copy job |
128 |
Make color or black and white copies |
129 |
Copy settings |
129 |
Change copy quality |
129 |
Check the scanner glass for dirt and smudges |
130 |
Adjust the lightness or darkness for copies |
131 |
Define custom copy settings |
132 |
Print or copy edge-to-edge |
132 |
Set the paper size and type for copying on special paper |
132 |
Restore copy default settings |
132 |
Copy photos |
133 |
Copy mixed size originals |
134 |
Copy on both sides manually (duplex) |
135 |
Scan |
137 |
Use scan functions |
138 |
Scan methods |
138 |
Scan to a USB flash drive |
138 |
Scan by using HP Scan software (Windows) |
138 |
Scan by using other software |
138 |
Scan from a TWAIN-compliant program |
138 |
Scan from a WIA-compliant program |
139 |
Scan by using optical character recognition (OCR) software |
139 |
Cancel a scan |
139 |
Scan settings |
140 |
Scanner resolution and color |
140 |
Resolution and color guidelines |
141 |
Color |
141 |
Scan quality |
142 |
Scan a photo |
143 |
Fax |
145 |
Set up fax |
146 |
Install and connect the hardware |
146 |
Connect fax to a telephone line |
146 |
Connect additional devices |
146 |
Set up fax with a telephone answering machine |
149 |
Set up fax with an extension phone |
149 |
Setup for stand-alone fax |
150 |
Configure fax settings |
150 |
Use the control panel to set the fax time, date, and header |
150 |
Use of common localized letters in fax headers |
150 |
Use the HP Fax Setup Wizard |
151 |
Use the phone book |
152 |
Use the control panel to create and edit the fax phone book |
152 |
Import or export Microsoft Outlook contacts into the fax phone book |
152 |
Use phone-book data from other programs |
152 |
Delete phone book entries |
152 |
Use speed dials |
153 |
Create and edit speed-dial entries |
153 |
Delete speed-dial entries |
153 |
Manage group-dial entries |
154 |
Create and edit group-dial entries |
154 |
Delete group-dial entries |
154 |
Set fax settings |
155 |
Send fax settings |
155 |
Set special dialing symbols and options |
155 |
Set a dialing prefix |
155 |
Set the dial-tone detection |
155 |
Set tone-dialing or pulse-dialing |
156 |
Set autoredial and the time between redials |
156 |
Set light/dark and resolution |
157 |
Set the default light/dark (contrast) setting |
157 |
Set resolution settings |
157 |
Cover-page templates |
157 |
Set billing codes |
158 |
Receive fax settings |
158 |
Set fax forwarding |
158 |
Set the answer mode |
159 |
Block or unblock fax numbers |
159 |
Set the number of rings-to-answer |
160 |
Set distinctive ring |
160 |
Use autoreduction for incoming faxes |
161 |
Set fax reprint settings |
161 |
Set the fax sounds volume |
162 |
Set the alarm volume, phone-line volume, and ring volume |
162 |
Set stamp-received faxes |
162 |
Set the private receive feature |
162 |
Set fax polling |
163 |
Use fax |
164 |
Fax software |
164 |
Supported fax programs |
164 |
Cancel a fax |
164 |
Cancel the current fax |
164 |
Cancel a pending fax job |
164 |
Delete faxes from memory |
164 |
Use fax on a DSL, PBX, or ISDN system |
165 |
DSL |
165 |
PBX |
165 |
ISDN |
166 |
Use fax on a VoIP service |
166 |
Fax memory |
166 |
Fax memory contents are retained when there is a loss of power |
166 |
Send a fax |
166 |
Fax from the flatbed scanner |
166 |
Fax from the document feeder |
167 |
Use speed dials and group-dial entries |
168 |
Send a fax from the software |
169 |
Send a fax by dialing from a telephone connected to the fax line |
170 |
Send a fax with confirmation |
170 |
Schedule a fax to be sent later |
170 |
Use access codes, credit cards, or calling cards |
171 |
Send faxes internationally |
171 |
Receive a fax |
172 |
Print a fax |
172 |
Print a stored fax when the private receive feature is on |
172 |
Reprint a fax |
172 |
Receive faxes when fax tones are audible on the phone line |
173 |
Solve fax problems |
174 |
Fax troubleshooting checklist |
174 |
Fax error messages |
176 |
Troubleshoot fax codes and trace reports |
181 |
View and interpret fax error codes |
181 |
Fax trace report |
182 |
Fax logs and reports |
182 |
Print all fax reports |
182 |
Print individual fax reports |
182 |
Set the fax error report |
183 |
Change error correction and fax speed |
183 |
Set the fax-error-correction mode |
183 |
Change the fax speed |
183 |
Solve problems sending faxes |
184 |
An error message displays on the control panel |
184 |
The Communication error. message appears |
184 |
No dial tone. |
185 |
The Fax is busy. message appears |
185 |
The No fax answer. message appears |
186 |
Document feeder paper jam |
186 |
The Fax storage is full. message appears |
186 |
Scanner error |
187 |
The control panel displays a Ready message with no attempt to send the fax |
187 |
The control panel displays the message \ |
187 |
Faxes can be received, but not sent |
187 |
Unable to use fax functions from the control panel |
188 |
Unable to use speed dials |
188 |
Unable to use group dials |
188 |
Receive a recorded error message from the phone company when trying to send a fax |
189 |
Unable to send a fax when a phone is connected to the product |
189 |
Solve problems receiving faxes |
190 |
The fax does not respond |
190 |
The fax has a dedicated phone line |
190 |
An answering machine is connected to the product |
190 |
A telephone handset is connected to the product |
191 |
The Answer Mode setting is set to the Manual setting |
191 |
Voice mail is available on the fax line |
191 |
The product is connected to a DSL phone service |
192 |
The product uses a fax over IP or VoIP phone service |
192 |
An error message displays on the control panel |
192 |
The No fax detected. message appears |
192 |
The Communication error. message appears |
193 |
The Fax storage is full. message appears |
193 |
The Fax is busy. message appears |
194 |
A fax is received but does not print |
194 |
The Private Receive feature is on |
194 |
Sender receives a busy signal |
194 |
A handset is connected to the product |
194 |
A phone line splitter is being used |
195 |
No dial tone |
195 |
Cannot send or receive a fax on a PBX line |
195 |
Solve general fax problems |
196 |
Faxes are sending slowly |
196 |
Fax quality is poor |
197 |
Fax cuts off or prints on two pages |
197 |
Regulatory information and warranties |
198 |
Manage and maintain the product |
199 |
Print information pages |
200 |
Use the HP ToolboxFX software |
201 |
View the HP ToolboxFX |
201 |
Status |
201 |
Event log |
201 |
Fax |
202 |
Fax Receive |
202 |
Fax phone book |
202 |
Fax send log |
204 |
Fax receive log |
204 |
Block Faxes |
204 |
Help |
204 |
System Settings |
205 |
Device Information |
205 |
Paper Setup |
206 |
Print Quality |
206 |
Print Density |
206 |
Paper Types |
206 |
System setup |
206 |
Device polling |
207 |
Print Settings |
207 |
Printing |
207 |
PCL5 |
207 |
PostScript |
207 |
Network Settings |
207 |
Use the HP Embedded Web Server |
208 |
Open the HP Embedded Web Server |
208 |
Features |
208 |
Use HP Web Jetadmin software |
209 |
Product security features |
209 |
Assign a system password |
209 |
Economy settings |
210 |
Powersave modes |
210 |
Set sleep mode |
210 |
Archive print |
210 |
Manage supplies and accessories |
211 |
Print when a cartridge is at estimated end of life |
211 |
Supplies messages |
211 |
Enable or disable the At Very Low settings from the control panel |
211 |
Manage print cartridges |
212 |
Print-cartridge storage |
212 |
HP policy on non-HP print cartridges |
212 |
HP fraud hotline and Web site |
212 |
Recycle supplies |
212 |
Print cartridge layout |
213 |
Replacement instructions |
213 |
Replace the print cartridges |
213 |
Clean the product |
218 |
Clean the paper path |
218 |
Clean the paper path from the product control panel |
218 |
Clean the scanner glass strip and platen |
218 |
Clean the document feeder pickup rollers and separation pad |
219 |
Clean the touch screen |
220 |
Product updates |
221 |
Solve problems |
223 |
Self help |
224 |
Problem-solving checklist |
225 |
Step 1: Check that the product power is on |
225 |
Step 2: Check the control panel for error messages |
225 |
Step 3: Test print functionality |
225 |
Step 4: Test copy functionality |
226 |
Step 5: Test the fax sending functionality |
226 |
Step 6: Test the fax receiving functionality |
226 |
Step 7: Try sending a print job from a computer |
226 |
Step 8: Test the walk-up USB printing functionality |
226 |
Factors that affect product performance |
227 |
Restore the factory-set defaults |
227 |
Interpret control-panel messages |
228 |
Control panel message types |
228 |
Control panel messages |
228 |
Paper feeds incorrectly or becomes jammed |
238 |
The product does not pick up paper |
238 |
The product picks up multiple sheets of paper |
238 |
Prevent paper jams |
238 |
Clear jams |
239 |
Jam locations |
239 |
Clear jams from the document feeder |
240 |
Clear jams from the input tray |
241 |
Clear jams from the output bin |
245 |
Improve print quality |
246 |
Use the correct paper type setting in the printer driver |
246 |
Change the paper type setting for Windows |
246 |
Change the paper type setting for Mac |
246 |
Adjust color settings in the printer driver |
247 |
Change the color theme for a print job |
247 |
Change the color options |
247 |
Use paper that meets HP specifications |
249 |
Print a cleaning page |
249 |
Calibrate the product to align the colors |
249 |
Check the print cartridges |
250 |
Print the Supplies Status page |
250 |
Interpret the Print Quality Page |
251 |
Inspect the print cartridge for damage |
251 |
Repeating defects |
252 |
Use the printer driver that best meets your printing needs |
252 |
Improve print quality for copies |
253 |
The product does not print or it prints slowly |
254 |
The product does not print |
254 |
The product prints slowly |
255 |
Solve walk-up USB printing problems |
256 |
The USB Flash Drive menu does not open when you insert the USB accessory |
256 |
The file does not print from the USB storage accessory |
256 |
The file that you want to print is not listed in the USB Flash Drive menu |
256 |
Solve connectivity problems |
257 |
Solve direct-connect problems |
257 |
Solve network problems |
257 |
Poor physical connection |
257 |
The computer is using the incorrect IP address for the product |
257 |
The computer is unable to communicate with the product |
258 |
The product is using incorrect link and duplex settings for the network |
258 |
New software programs might be causing compatibility problems |
258 |
The computer or workstation might be set up incorrectly |
258 |
The product is disabled, or other network settings are incorrect |
258 |
Solve wireless network problems |
259 |
Wireless connectivity checklist |
259 |
The control panel displays the message: The wireless feature on this product has been turned off |
260 |
The product does not print after the wireless configuration completes |
260 |
The product does not print, and the computer has a third-party firewall installed |
260 |
The wireless connection does not work after moving the wireless router or product |
260 |
Cannot connect more computers to the wireless product |
261 |
The wireless product loses communication when connected to a VPN |
261 |
The network does not appear in the wireless networks list |
261 |
The wireless network is not functioning |
262 |
Product software problems |
263 |
Solve common Mac problems |
264 |
The printer driver is not listed in the Print & Fax list |
264 |
The product name does not appear in the product list in the Print & Fax list |
264 |
The printer driver does not automatically set up the selected product in the Print & Fax list |
264 |
A print job was not sent to the product that you wanted |
264 |
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ... |
265 |
You are using a generic printer driver when using a USB connection |
265 |
Supplies and accessories |
267 |
Order parts, accessories, and supplies |
268 |
Part numbers |
268 |
Print cartridges |
268 |
Cables and interfaces |
268 |
Service and support |
269 |
Hewlett-Packard limited warranty statement |
270 |
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement |
271 |
Data stored on the print cartridge |
272 |
End User License Agreement |
273 |
OpenSSL |
275 |
Customer support |
276 |
Repack the product |
277 |
Product specifications |
279 |
Physical specifications |
280 |
Power consumption, electrical specifications, and acoustic emissions |
280 |
Environmental specifications |
280 |
Regulatory information |
281 |
FCC regulations |
282 |
Environmental product stewardship program |
282 |
Protecting the environment |
282 |
Ozone production |
282 |
Power consumption |
282 |
Paper use |
283 |
Plastics |
283 |
HP LaserJet print supplies |
283 |
Return and recycling instructions |
283 |
United States and Puerto Rico |
283 |
Multiple returns (more than one cartridge) |
283 |
Single returns |
283 |
Shipping |
284 |
Residents of Alaska and Hawaii |
284 |
Non-U.S. returns |
284 |
Paper |
284 |
Material restrictions |
284 |
Disposal of waste equipment by users in private households in the European Union |
285 |
Chemical substances |
285 |
Material Safety Data Sheet (MSDS) |
285 |
For more information |
285 |
Declaration of Conformity |
286 |
Declaration of Conformity (wireless models) |
288 |
Safety statements |
290 |
Laser safety |
290 |
Canadian DOC regulations |
290 |
VCCI statement (Japan) |
290 |
Power cord instructions |
290 |
Power cord statement (Japan) |
290 |
EMC statement (Korea) |
291 |
Laser statement for Finland |
291 |
GS statement (Germany) |
291 |
Substances Table (China) |
292 |
Restriction on Hazardous Substances statement (Turkey) |
292 |
Additional statements for telecom (fax) products |
293 |
EU Statement for Telecom Operation |
293 |
New Zealand Telecom Statements |
293 |
Additional FCC statement for telecom products (US) |
293 |
Telephone Consumer Protection Act (US) |
294 |
Industry Canada CS-03 requirements |
294 |
Additional statements for wireless products |
296 |
FCC compliance statement—United States |
296 |
Australia statement |
296 |
Brazil ANATEL statement |
296 |
Canadian statements |
296 |
European Union regulatory notice |
296 |
Notice for use in France |
297 |
Notice for use in Russia |
297 |
Korean statement |
297 |
Taiwan statement |
297 |