HP LaserJet Pro CM1415 HP LaserJet Pro CM1410 - User Guide - Page 179
Start Fax, Run Fax, Service, support/CM1410series, Redial if No Answer, No dial tone., No fax answer.
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Control panel message No dial tone. No fax answer. Canceled send. Description Recommended action The product could not detect a dial tone. Check for a dial tone on the phone line by touching the Start Fax button. Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line port. Plug the product phone cord into a jack for another phone line. Check the phone line by using the Run Fax Test option from the Service menu on the control panel. If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box. Attempts to redial a fax number failed, or the Call the recipient to ensure that the fax Redial if No Answer option was turned off. machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line port. Plug the product phone cord into a jack for another phone line. If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box. ENWW Solve fax problems 163