HP LaserJet Pro CM1415 HP LaserJet Pro CM1410 - User Guide - Page 235
No dial tone., No fax answer., Canceled send., Redial pending., Start Fax, Service, Run Fax Test
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Table 13-1 Control-panel messages (continued) Control panel message Description Recommended action No dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by touching the Start Fax button. Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box. No fax answer. Canceled send. Attempts to redial a fax number failed, or the Call the recipient to ensure that the fax Redial if No Answer option was turned off. machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box. No fax answer. Redial pending. The receiving fax line did not answer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box. ENWW Interpret control-panel messages 219