HP LaserJet Pro CP1025 HP LaserJet Pro CP1020 - User Guide - Page 92

Manage print cartridges and imaging drums, Print-cartridge and imaging drum storage

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Manage print cartridges and imaging drums Print-cartridge and imaging drum storage Do not remove the print cartridge or imaging drum from their packages until you are ready to use them. HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP print cartridges and imaging drums, either new or remanufactured. NOTE: Non-HP Laser Print Cartridge Use For HP printer products, the use of a non-HP toner cartridge or imaging drum, or a refilled toner cartridge, does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage. HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the supplies status page message says the cartridge is non-HP or used. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). Recycle supplies To recycle a genuine HP print cartridge or imaging drum, place the used supply in the box in which the supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. Print cartridge layout 1 2 1 Print cartridge E-label 2 Plastic shield 80 Chapter 8 Manage and maintain the product ENWW

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Manage print cartridges and imaging drums
Print-cartridge and imaging drum storage
Do not remove the print cartridge or imaging drum from their packages until you are ready to use
them.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges and imaging
drums, either new or remanufactured.
NOTE:
Non-HP Laser Print Cartridge Use
For HP printer products, the use of a non-HP toner cartridge or imaging drum, or a refilled toner
cartridge, does not affect either the warranty to the customer or any HP support contract with the
customer. However, if product failure or damage is attributable to the use of a non-HP or refilled toner
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to
www.hp.com/
go/
anticounterfeit
when you install an HP print cartridge and the supplies status page message says the
cartridge is non-HP or used. HP will help determine if the cartridge is genuine and take steps to
resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
Recycle supplies
To recycle a genuine HP print cartridge or imaging drum, place the used supply in the box in which
the supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For
complete information, see the recycling guide that is included with each new HP supply item.
Print cartridge layout
1
2
1
Print cartridge E-label
2
Plastic shield
80
Chapter 8
Manage and maintain the product
ENWW