HP Officejet 4500 Getting Started Guide - Page 29

Step 5. Run the Network Diagnostic Tool Windows, Open the HP Solution Center software - test

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Step 5. Run the Network Diagnostic Tool (Windows) If the previous steps do not solve the problem and you have successfully installed the HP Solution Center software on your computer, run the Network Diagnostic tool. Note: The diagnostic test might prompt you to connect a USB cable between the printer and your computer. Position the printer and computer near each other and have a USB cable readily accessible. To run the Network Diagnostic tool, complete the following steps: 1. Open the HP Solution Center software on your computer. 2. Click Settings, click Other Settings, and then click Network Toolbox. 3. On the Utilities tab, click Run Network Diagnostics. 4. Follow the onscreen instructions. English Solve setup problems 29

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Solve setup problems
29
English
Step 5. Run the Network Diagnostic Tool (Windows)
If the previous steps do not solve the
problem and you have successfully installed
the HP Solution Center software on your
computer, run the Network Diagnostic tool.
Note:
The diagnostic test might prompt
you to connect a USB cable between
the printer and your computer. Position
the printer and computer near each
other and have a USB cable readily
accessible.
To run the Network Diagnostic tool,
complete the following steps:
Open the HP Solution Center software
1.
on your computer.
Click
2.
Settings
, click
Other Settings
, and
then click
Network Toolbox
.
On the
3.
Utilities
tab, click
Run Network
Diagnostics
.
Follow the onscreen instructions.
4.