HP PageWide 377 User Guide

HP PageWide 377 Manual

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  • HP PageWide 377 | User Guide - Page 1
    HP PageWide MFP 377dw User Guide
  • HP PageWide 377 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide 377 | User Guide - Page 3
    folders ...11 Control panel shortcuts ...12 Help features ...12 Printer information ...13 Help animations ...13 Quiet Mode ...13 To product to a computer or a network 16 To connect the product using a USB cable 16 To connect the product to a network 17 Supported network protocols 17
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    WPS 18 To connect the product to a wireless network manually 19 Use Wi-Fi Direct to connect a computer or device to the product 20 To turn on Wi Manually configure TCP/IP parameters from the control panel 23 Link speed and duplex settings ...23 3 Printer management and services ...25 HP Embedded
  • HP PageWide 377 | User Guide - Page 5
    36 Open the HP Printer Assistant ...36 Features ...36 Connected tab ...36 Print, Scan & Fax tab ...36 Shop tab ...37 Help tab ...37 Tools tab ...37 Estimated Levels tab ...37 HP Utility (OS X) ...37 AirPrint™ (OS X) ...38 4 Paper and print media ...39 Understand paper use ...40 Supported media sizes
  • HP PageWide 377 | User Guide - Page 6
    a print job manually 67 Match colors to your computer screen 68 Control printer 71 To delete a job stored on the printer 71 Print from a USB device ...72 Print with NFC ...72 Print with HP ePrint ...72 Print off site by sending an email with the HP ePrint app 72 Print from an on-site computer
  • HP PageWide 377 | User Guide - Page 7
    To set up scan to computer 81 Set up scanning to a computer (Windows 82 Set up scanning to a computer (OS X 82 To scan to a computer from the control panel 82 Scan to email ...82 To set up scan to email 82 Set up scan to email in the EWS 82 Set up scan to email in the HP Printer Assistant 83
  • HP PageWide 377 | User Guide - Page 8
    Digital Fax settings in the EWS 94 To turn off HP Digital Fax 95 Fax programs, systems, and software 95 Supported fax programs 95 Supported phone services - analog 95 Alternate phone services - digital 95 DSL ...95 PBX ...95 ISDN ...96 VoIP ...96 Set fax settings ...96 Send-fax settings ...96
  • HP PageWide 377 | User Guide - Page 9
    computer 103 Send a fax from the software ...104 Send a fax using monitor dialing ...105 Send a fax using printer memory 105 Receive a fax ...106 Receive a fax manually ...111 View the Call History ...111 9 Solve problems ...112 Problem-solving checklist ...113 Check that the product power is
  • HP PageWide 377 | User Guide - Page 10
    Try sending a print job from a computer 114 Test the plug-and-print USB functionality 114 Factors that affect [color] cartridge 129 Non-HP cartridges installed 129 Printer Failure ...130 Problem with Print System 130 Problem with Printer Preparation 130 Problem with SETUP cartridges 130 Use
  • HP PageWide 377 | User Guide - Page 11
    genuine HP cartridges 133 Use paper that meets HP specifications 133 Use the correct paper type setting in the printer driver printer driver that best meets your printing needs 135 Align the printhead ...135 Print a print-quality report 135 Scan issues ...135 Fax issues ...136 Fax troubleshooting
  • HP PageWide 377 | User Guide - Page 12
    145 The product is connected to a DSL phone service 146 The product uses a fax over IP or VoIP phone service 146 Sender receives a busy signal 146 A handset 149 New software programs might be causing compatibility problems 149 The computer or workstation might be set up incorrectly 149 The
  • HP PageWide 377 | User Guide - Page 13
    Cannot connect more computers to the wireless product 150 The wireless product loses the Print & Scan list after the driver is selected...153 You are using a generic printer driver when using a USB connection 154 10 Service and support ...155 Customer support ...156 HP limited warranty statement
  • HP PageWide 377 | User Guide - Page 14
    Regulation 1275/2008 171 Paper ...171 HP PageWide printing supplies ...171 Plastics ...171 substance statement (India 174 China energy label for printer, fax, and copier 175 China SEPA Eco 176 VCCI statement (Japan) ...177 Power cord instructions ...177 Power cord statement (Japan) ...177 EMC
  • HP PageWide 377 | User Guide - Page 15
    European Union Regulatory Notice 178 Wireless models only ...178 Models with fax capability only 178 Additional statements for telecom (fax) products 179 New Zealand telecom statements 179 Additional FCC statement for telecom products (US 179 Industry Canada CS-03 requirements 180 Notice to
  • HP PageWide 377 | User Guide - Page 16
    xvi ENWW
  • HP PageWide 377 | User Guide - Page 17
    1 Product basics ● Product features ● Product views ● Power on and off ● Use the control panel ● Quiet Mode ENWW 1
  • HP PageWide 377 | User Guide - Page 18
    duplex printing is available on all models of HP PageWide MFP 377dw. Duplex printing saves the environment and saves you money. Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Save paper by copying two pages
  • HP PageWide 377 | User Guide - Page 19
    waste by using recycled paper. Recycle cartridges by using the HP Planet Partners return process. Sleep modes and timer options enable aid users with limited vision, hearing, dexterity or strength. ● Online user guide that is compatible with text screen-readers. ● Cartridges can be installed and
  • HP PageWide 377 | User Guide - Page 20
    Product views ● Front left view ● Front right view ● Back view ● Cartridge door view Front left view Label 1 2 3 4 5 6 7 8 Description USB device connection port Cartridge door Tray 1 extension Tray 1 Power button Tray 2 - default paper tray Control panel Scanner glass 4 Chapter 1 Product basics
  • HP PageWide 377 | User Guide - Page 21
    Front right view Label 1 2 3 4 5 6 7 8 Back view Description Automatic document feeder (ADF) cover Main output door ADF paper guides ADF loading area ADF output bin ADF output bin stop Main output bin stop Main output bin Label 1 2 3 4 ENWW Description Ethernet connection port Fax connection
  • HP PageWide 377 | User Guide - Page 22
    Label 5 6 Cartridge door view Description Left door Duplexer Label 1 2 3 Description Cartridge slots Product serial number and product number Cartridge part numbers 6 Chapter 1 Product basics ENWW
  • HP PageWide 377 | User Guide - Page 23
    -240 Vac or 200-240 Vac and 50/60 Hz. 3. Press and release the power button on the front of the product. Manage power HP PageWide MFP 377dw printers include power-management features that can help reduce power consumption and save energy. ● Sleep Mode puts the product in a reduced power-consumption
  • HP PageWide 377 | User Guide - Page 24
    on the front of the product to turn off your HP PageWide MFP 377dw printer. A warning message appears on the control panel if you attempt to turn the product off when one or more cartridges are missing. NOTICE: To prevent print-quality problems, turn off the product by using the power button on
  • HP PageWide 377 | User Guide - Page 25
    on the control panel is not designed for prolonged viewing. Control panel buttons Buttons and indicator lights on the control panel of HP PageWide MFP 377dw printers appear lit when their function is available, and are darkened if their function is not available. 1 Home button. Touch to view the
  • HP PageWide 377 | User Guide - Page 26
    Control panel home screen The control panel home screen displays a dashboard, application folders, and user-defined shortcuts to screens for performing tasks. 1 Dashboard. Dashboard icons show current product status and provide access to screens for changing product settings (see Control panel
  • HP PageWide 377 | User Guide - Page 27
    on a strip across the bottom of the control panel home screen. Touch a folder icon to view the application icons that it contains. Application folders for HP PageWide MFP 377dw printers include: ● Copy ● Scan ● Print ● Fax ● Apps ENWW Use the control panel 11
  • HP PageWide 377 | User Guide - Page 28
    icon onto the red strip and then release it. Help features HP PageWide MFP 377dw printers have built-in help that is accessible from the control panel to perform tasks or solve problems. To view these help features, touch on the printer control panel. ● Printer information ● Help animations 12
  • HP PageWide 377 | User Guide - Page 29
    the following information about your HP PageWide MFP 377dw printer: ● Model name and number ● Product serial number ● Product Service ID ● Current firmware version number ● Usage, status, and settings information if you print the full product information and printer status report pages. View or
  • HP PageWide 377 | User Guide - Page 30
    3. In the Preferences section, click Quiet Mode and turn it on or off. 4. Click Apply. 14 Chapter 1 Product basics ENWW
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    2 Connect the product ● Connect the product to a computer or a network ● Use Wi-Fi Direct to connect a computer or device to the product ● Install HP printer software for a wireless product already on the network ● Open the printer software (Windows) ● Manage network settings ENWW 15
  • HP PageWide 377 | User Guide - Page 32
    the product to a computer. This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable computer. 2. Install the printer software from 123.hp.com/pagewide (recommended) or from the HP software CD provided with the printer, and follow the onscreen instructions
  • HP PageWide 377 | User Guide - Page 33
    product to a network The product supports connection to either a wired or a wireless network. Supported network protocols HP PageWide MFP 377dw products support the following network protocols. ● the product to a wireless network manually ENWW Connect the product to a computer or a network 17
  • HP PageWide 377 | User Guide - Page 34
    Touch Wireless Setup Wizard. 5. The product scans for available wireless networks and returns a printer supports only connections using 2.4GHz. ● A computer connected to the wireless network that you intend to connect the printer to. Be sure you have installed the HP printer software on the computer
  • HP PageWide 377 | User Guide - Page 35
    is HP PageWide MFP 377dw . HP Embedded Web Server (EWS) using the following IP address. ● 192.168.223.1 3. Find the Wireless Setup Wizard in the EWS and follow the instructions to manually connect the product. NOTE: The product uses Automatic DHCP by default. ENWW Connect the product to a computer
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    the necessary software. - If you are using a computer, make sure you have installed the printer software from 123.hp.com/ pagewide (recommended) or from the HP software CD provided with the printer. If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct first and
  • HP PageWide 377 | User Guide - Page 37
    OS X) 1. Make sure Wi-Fi Direct for your printer is turned on. 2. Turn on Wi-Fi on the computer. For more information, see the documentation provided by Apple. 3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify
  • HP PageWide 377 | User Guide - Page 38
    software on a computer, complete the following steps. 1. Obtain the product IP (on the control panel dashboard, touch ). 2. Install the printer software from 123.hp.com/pagewide (recommended) or from the HP software CD provided with the printer. 3. Follow the onscreen instructions. 4. When prompted
  • HP PageWide 377 | User Guide - Page 39
    into the address bar of a web browser to open the HP Embedded Web Server. 3. Click the Network tab to obtain network 4. Touch Advanced Settings, and then touch IP Settings. 5. Touch Manual, and then touch IP Address. 6. Using the numeric keypad, printer control panel. ENWW Manage network settings 23
  • HP PageWide 377 | User Guide - Page 40
    NOTE: ● The setting must match with the network product to which you are connecting (a network hub, switch, gateway, router, or computer). ● Making changes to these settings causes the product to turn off and then on. Make changes only when the product is idle. 1. Open the control
  • HP PageWide 377 | User Guide - Page 41
    3 Printer management and services ● HP Embedded Web Server ● Web Services ● Product security features ● HP Printer Assistant in the printer software (Windows) ● HP Utility (OS X) ● AirPrint™ (OS X) ENWW 25
  • HP PageWide 377 | User Guide - Page 42
    ) are stored on the computer until you clear them manually. IMPORTANT: The cookies that the EWS stores on your computer are used only for saving settings on your computer or for sharing information between the printer and the computer. These cookies are not sent to any HP websites. You can configure
  • HP PageWide 377 | User Guide - Page 43
    HP Printer Assistant and on the Print tab, of the Print, Scan & Fax tab, click Printer Home Page (EWS). For more information, see Open the HP Printer Assistant. ● In OS X, use HP Utility or click System Preferences > Printers & Scanners > HP PageWide MFP 377dw the Scan, Fax, Web Services, Network
  • HP PageWide 377 | User Guide - Page 44
    Direct to print from a mobile device directly to the printer without connecting to a wireless network Set up AirPrint™ for printing from Apple-supported products View information about the printer, such as product serial number, service ID, firmware version, and total page count Set up administrator
  • HP PageWide 377 | User Guide - Page 45
    for saving scanned documents from the printer Fax tab Use the Fax tab to configure the product's fax features. The Fax tab includes the following items. Item Fax Setup Wizard Basic Fax Settings Advanced Fax Settings Fax Speed-dial Fax Forwarding Junk Fax Blocker Information HP Digital Fax
  • HP PageWide 377 | User Guide - Page 46
    , service ID, firmware version, and total page count ● Cartridge Level Gauge: Review cartridge level status ● Cartridge Settings: Set the threshold at which the printer provides notifications that cartridges are running low ● Usage Report: View the number of pages processed for printing, scanning
  • HP PageWide 377 | User Guide - Page 47
    using a computer. NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet cable or wireless connection). You cannot use these web features if the printer is connected using a USB cable. HP ePrint HP ePrint is a free service from HP that allows
  • HP PageWide 377 | User Guide - Page 48
    page. Follow the instructions on the information page to finish the setup. Use Web Services ● HP ePrint ● Print apps HP ePrint To use HP ePrint, do the following: ● Be sure you have an Internet- and email-capable computer or mobile device. ● Enable Web Services on the printer. For more information
  • HP PageWide 377 | User Guide - Page 49
    2. On the control panel dashboard, touch . 3. Touch Web Services Setup, and then touch Print Info Page. The printer prints an information page that contains the printer code and instructions on how to customize the email address. To turn off HP ePrint from the control panel 1. Open the control panel
  • HP PageWide 377 | User Guide - Page 50
    your printer control panel display. 1. On the control panel, touch the Apps application folder. 2. In the display, touch the Manage icon and follow the onscreen instructions. NOTE: You can also manage your print apps at the HP Connected website. Remove Web Services Use the following instructions to
  • HP PageWide 377 | User Guide - Page 51
    for printing and it is accessed by HP software. Port 9100 can be enabled or disabled. The product supports the ability to enable or disable Microsoft Web Services Dynamic Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the product. These web
  • HP PageWide 377 | User Guide - Page 52
    programs menu or the desktop icon on your computer. Open the HP Printer Assistant 1. On your computer, click Start , and then click All Programs. 2. Click HP, click the name of the product, and then click your printer. Features Connected tab Print, Scan & Fax tab Shop tab Help tab Tools tab
  • HP PageWide 377 | User Guide - Page 53
    , scanning, and connectivity problems. Estimated Levels tab Use the Estimated Levels tab to review cartridge levels and to order new cartridges, if needed. HP Utility (OS X) HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and find website support
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    Utility ▲ Double-click HP Utility in the HP folder, in the Applications folder. AirPrint™ (OS X) Your product supports printing with Apple's AirPrint for iOS 4.2 and Mac OS X v10.9 or later. Use AirPrint to print wirelessly to the printer from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch
  • HP PageWide 377 | User Guide - Page 55
    4 Paper and print media ● Understand paper use ● Supported media sizes ● Supported paper types and tray capacity ● Configure trays ● Load media ● Tips for selecting and using paper ENWW 39
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    problems for the product, requiring repair. This repair is not covered by the HP warranty or service agreements. Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer for use in HP PageWide products. ● Do
  • HP PageWide 377 | User Guide - Page 57
    media sizes For best results, use the appropriate paper and media sizes: ● Supported paper and print media sizes ● Supported envelope sizes ● Supported card and label sizes ● Supported photo media sizes Supported paper and print media sizes Size Letter Oficio 8.5 x 13 Oficio 216x340 mm Legal
  • HP PageWide 377 | User Guide - Page 58
    9.8 inches) 114 x 162 mm (4.5 x 6.4 inches) 98.4 x 190.5 mm (3.875 x 7.5 inches) 120 x 235 mm (4.7 x 9.3 inches) 90 x 205 mm (3.5 x 8.1 inches) Tray 1 Tray 2 Supported card and label sizes Size 3x5 4x6 5x8 A6 Japanese Postcard Double Japan Postcard Rotated Labels (Letter and A4) Dimensions (76
  • HP PageWide 377 | User Guide - Page 59
    to 47 lb) Up to 50 sheets ● Unspecified and Plain ● HP EcoFFICIENT ● Letterhead ● Preprinted ● Prepunched ● Light 60-74g ● Intermediate 85-95g ● Mid- top edge toward the printer Side to be printed on facedown Side to be printed on facedown ENWW Supported paper types and tray capacity 43
  • HP PageWide 377 | User Guide - Page 60
    Up to 220 g/m2 (58 lb) Up to 100 sheets ● HP Brochure Glossy 180g ● Cardstock 176-220g ● HP Cover Matte 200g ● HP Advanced Photo Papers ● Envelope Up to 30 envelopes or labels. ● Heavy Envelope ● Labels NOTE: Tray 3 does not support envelope printing. 1 Capacity can vary depending on paper
  • HP PageWide 377 | User Guide - Page 61
    are not using Alternate Letterhead Mode (ALM), place the paper with the side to be printed on face-down, with the top edge toward the printer. For ALM orientation, see Load letterhead or preprinted forms . 1. Open Tray 1. ENWW Load media 45
  • HP PageWide 377 | User Guide - Page 62
    , and then load the paper stack into Tray 1. 4. Close the paper guides against the loaded media. Load Tray 2 Tray 2 is the default (main) paper tray at the front of the product. NOTE: If you are not using
  • HP PageWide 377 | User Guide - Page 63
    . 3. Place the paper in the tray and make sure that it is flat at all four corners. Close the length and width paper guides against the loaded media. 4. Push down on the paper to make sure that the stack is below the paper limit tabs on the side of
  • HP PageWide 377 | User Guide - Page 64
    of the tray. For ALM orientation, see Load letterhead or preprinted forms . 1. Pull the tray out of the product. 2. Open the paper length and width guides completely. 3. Place the paper in the tray and make sure that it is flat at all four corners. Close the length and width paper
  • HP PageWide 377 | User Guide - Page 65
    4. Push down on the paper to make sure that the stack is below the paper limit tabs on the front and the side of the tray. 5. Put the tray into the product. Load envelopes You can load envelopes into Tray 1 or Tray 2. To load envelopes into Tray 1 1. Open Tray 1. 2. Pull out the Tray 1 extension.
  • HP PageWide 377 | User Guide - Page 66
    3. Place envelopes in Tray 1 face-down, with the top of the envelope oriented toward the front of the printer. 4. Close the paper guides. To load envelopes into Tray 2 1. Pull the tray out of the product. 2. Stack envelopes face-up, with the top of the envelopes oriented toward the
  • HP PageWide 377 | User Guide - Page 67
    duplex modes without reorienting the paper. NOTE: With ALM enabled, you must select Letterhead, Preprinted, or Prepunched as the paper type in the Printer Properties dialog box. To enable or disable ALM from the control panel 1. Open the control panel dashboard (swipe the dashboard tab at the top
  • HP PageWide 377 | User Guide - Page 68
    (ADF), make sure that your documents contain no staples, paper clips, tape, or similar items that can damage the product. 1. Open the ADF paper guides. 2. For longer documents, pull the ADF loading area extension outward if necessary. 3. Place the documents to be copied in the ADF loading area face
  • HP PageWide 377 | User Guide - Page 69
    to the left until they are stopped by the feeder mechanism under the ADF cover. A Document Loaded message appears on the printer control panel. 5. Close the paper guides securely against the loaded documents. Load the scanner 1. Open the scanner lid. 2. Use the media mark at the back-left of
  • HP PageWide 377 | User Guide - Page 70
    3. Place the original face down on the scanner glass. 4. Close the scanner lid. 54 Chapter 4 Paper and print media ENWW
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    the input tray or document feeder. ● Do not overload the tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder: - Multipart forms - Media that is damaged, curled, or wrinkled - Media with cutouts
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    5 Cartridges ● HP PageWide cartridges ● Manage cartridges ● Replace cartridges ● Tips for working with cartridges 56 Chapter 5 Cartridges ENWW
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    warranty does not cover non-HP cartridges or cartridges with non-HP contents. ● HP's printer warranty does not cover repairs or service due to use of non-HP cartridges or cartridges with non-HP contents. NOTE: ● This printer is not designed to use continuous ink systems. To resume printing, remove
  • HP PageWide 377 | User Guide - Page 74
    without replacing the cartridge, the product will shut down before any print problems occur. Check the estimated cartridge levels You can check the estimated cartridge levels from the printer control panel or from the printer software. To check the cartridge levels from the control panel 1. Open the
  • HP PageWide 377 | User Guide - Page 75
    HP Printer Assistant. For more information, see Open the HP Printer Assistant. 2. On the Print, Scan & Fax tab, under Print , click Maintain Your Printer prepares the printer and cartridges for printing, and in printhead servicing, which keeps the cartridges printing smoothly. Some residual ink is
  • HP PageWide 377 | User Guide - Page 76
    (M), cyan (C), and black (K). NOTICE: ● To prevent print-quality problems, HP recommends replacing any missing cartridges with genuine HP cartridges as soon as possible. For more information, see Order cartridges. ● Never turn off the printer if any cartridges are missing. 1. Open the cartridge door
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    4. Do not touch the metal contacts on the cartridge. Fingerprints on the contacts can cause connection errors. 5. Insert the new cartridge into its slot. 6. Close the cartridge door. ENWW Replace cartridges 61
  • HP PageWide 377 | User Guide - Page 78
    Tips for working with cartridges Use the following tips to work with cartridges: ● To prevent print-quality problems, do the following: - Always turn the printer off using the power button on the front, and wait until the power button light goes out. - Make sure that all the cartridge slots are
  • HP PageWide 377 | User Guide - Page 79
    6 Print ● Print from a computer ● Print from the control panel ● Print with NFC ● Print with HP ePrint ● Print with AirPrint (OS X) ● Tips for print success ENWW 63
  • HP PageWide 377 | User Guide - Page 80
    Print from a computer To print from a computer (Windows) These instructions apply to printing on various media including the following. ● Plain paper ● Letterhead or preprinted forms ● Envelopes ● Photos ● Brochures ● Labels To print from a computer (Windows) 1. Load the supported media in the
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    default): Prints a job without storing it on the printer For information about the other settings, see Print using : ● Print in Grayscale: Print in black ink only, or high-quality grayscale (which uses computer (OS X) These instructions apply to printing on various media including the following
  • HP PageWide 377 | User Guide - Page 82
    Envelopes ● Photos ● Brochures ● Labels To print from a computer (OS X) 1. Load the supported media in the correct tray. For more information, see Supported media sizes. 2. On the File menu in the software program, click Print. 3. Make sure your printer is selected. 4. In the Presets menu, select
  • HP PageWide 377 | User Guide - Page 83
    of print output for the product by changing the settings in the printer driver software. ● Choose a preset color theme for a print job ● Adjust the color options for a print job manually ● Match colors to your computer screen ● Control access to color printing Choose a preset color theme for a print
  • HP PageWide 377 | User Guide - Page 84
    ink onto adjacent areas of color on the printed page. Decreasing the spread works best for jobs printed on plain paper. NOTE: Changing color settings manually can affect output. HP process of matching printer output color to your computer screen is complex, because printers and computer monitors use
  • HP PageWide 377 | User Guide - Page 85
    Apply, and then click OK. Disable or enable job storage (OS X) 1. Open HP Utility. For more information, see Open HP Utility. 2. Make sure your printer is selected. 3. Click Devices. 4. Select Allow Stored Jobs on this printer, and set the storage job settings. ENWW Print from the control panel 69
  • HP PageWide 377 | User Guide - Page 86
    , click the Job Storage tab. ● For all print jobs: Right-click your printer, click Printing preferences, and then click the Job Storage tab. 4. On the Job you can print it again later ● Stored Job: Prints the job on the printer and lets other users print it at any time ● Make Job Private/Secure:
  • HP PageWide 377 | User Guide - Page 87
    pop-up menu below Presets, select Job Storage. ● For all print jobs: From the Copies & Pages pop-up menu, select Job Storage. 2. Make sure your printer is selected. 3. From the Mode pop-up menu, select one of the following options: ● Quick Copy: Prints the requested number of copies of the job
  • HP PageWide 377 | User Guide - Page 88
    with the same PIN or password and follow the onscreen instructions. NOTE: If the job is private or encrypted, computer or mobile device. ● HP Embedded Web Server and HP ePrint are enabled on the printer. For more information, see HP Embedded Web Server. Print off site by sending an email with the HP
  • HP PageWide 377 | User Guide - Page 89
    ePrint email address while in the office. For instructions, see HP ePrint . 1. On your computer or mobile device, open your email application. 2. Create a new email message, and then attach the file that you want to print. 3. Enter the HP ePrint email address in the "To" field, and then select the
  • HP PageWide 377 | User Guide - Page 90
    for more information. ● Use Original HP cartridges. Original HP cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP cartridges. Product service or repairs required as
  • HP PageWide 377 | User Guide - Page 91
    tips (Windows) ● To change default print settings, do one of the following: - In the HP Printer Assistant, click Print, Scan & Fax , and then click Set Preferences. - On the File menu in the software program, click Print. Open the Printer Properties dialog box. ● On the Color or Finishing tab of the
  • HP PageWide 377 | User Guide - Page 92
    7 Copy and scan ● Copy ● Scan ● Tips for copy and scan success 76 Chapter 7 Copy and scan ENWW
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    printed copies. Select a paper tray and paper size for copies 1. Load the paper onto which you want to copy into a tray. For more information, see Supported media sizes. 2. On the control panel, touch the Copy application folder. 3. In the display, touch the Document icon. 4. Touch to view the Copy
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    , touch the ID Card icon. 5. Touch to view the Copy Settings menu. 6. Select the tray, copy quality, and lightness/darkness settings. 78 Chapter 7 Copy and scan ENWW
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    7. Follow the prompts on the control panel to copy the first side of the ID card, rotate and orient the card on the scanner glass, and then complete copying and printing the ID card. Copy photos NOTE: Copy photos from the scanner glass, not from the document feeder. 1. Place the photo on the
  • HP PageWide 377 | User Guide - Page 96
    view the Copy Settings menu. 5. Touch 2-sided, and select a two-sided copying option. Cancel a copy job ● If a copying job is in progress, touch on the printer control panel at any time to cancel the job. ● If the originals for the job are loaded in the document feeder, wait until the product
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    . NOTE: You can use the HP printer software to scan documents into editable text. For more information, see Scan documents as editable text. To set up scan to computer The scan to a computer feature is enabled by default from the factory. Follow these instructions if the feature has been disabled
  • HP PageWide 377 | User Guide - Page 98
    Open the HP Printer Assistant. 2. Go to the Scan section. 3. Select Manage Scan to Computer. 4. Click Enable. Set up scanning to a computer (OS X) 1. Open HP Utility. For more information, see Open HP Utility. 2. Select Scan to Computer. 3. Select Enable Scan to Computer. To scan to a computer from
  • HP PageWide 377 | User Guide - Page 99
    for email sent from the printer. 6. Click Apply. Set up scan to email in the HP Printer Assistant 1. Open the HP Printer Assistant. For more information, see Open the HP Printer Assistant. 2. On the Scan tab, click Scan to E-mail Wizard and follow the onscreen instructions. Set up scan to email (OS
  • HP PageWide 377 | User Guide - Page 100
    , click Save. Set up scan to a network folder in the HP Printer Assistant 1. Open the HP Printer Assistant. For more information, see Open the HP Printer Assistant. 2. On the Scan tab, click Scan to Network Folder Wizard and follow the onscreen instructions. To scan to a network folder 1. Load
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    feeder. For more information, see Load the scanner or Load the automatic document feeder. 2. On the computer, open the HP scanning software: a. From the computer desktop, click Start . b. Select Programs or All Programs. c. Select the folder for your HP printer. d. Select HP Scan. ENWW Scan 85
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    is located in the HP folder of the Applications folder. 3. Follow the onscreen instructions to complete the scan. Scan using other software The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or
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    . This opens the standard Microsoft WIA Wizard, which enables you to scan to a file. Scan using Webscan Webscan is a feature of the HP Embedded Web Server (EWS) that lets you scan photos and documents from your printer to your computer using a web browser. This feature is available even if you did
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    feeder. For more information, see Load the scanner or Load the automatic document feeder. 2. Open the printer software. For more information, see Open the printer software (Windows). 3. Select Save as Editable Text (OCR), and click Scan. NOTE: ● Click the More link in the top-right corner of the
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    document feeder. 2. Double-click the HP Scan icon. This icon is located in the HP folder in the Applications folder at the top level of the hard disk. 3. Click the Scan button and confirm your scanning device and settings. 4. Follow the onscreen instructions to complete the scan. 5. When all of the
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    copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image. ● If you want to adjust scan size, output type, scan resolution, or file type, and so on, start scan from the printer software. ● To avoid incorrect
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    8 Fax ● Set up fax ● Set fax settings ● Send a fax ● Receive a fax ● Use the phone book ● Use reports ENWW 91
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    to the telephone jack on the wall. The product is an analog device. HP recommends using the product on a dedicated analog telephone line. If you are using digital settings correctly. For more information, contact your digital service provider. NOTE: Some countries/regions might require an adapter
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    using the HP Digital Fax HP Printer Assistant. 2. Click the Fax tab, and then click Digital Fax Setup Wizard. 3. Follow the onscreen instructions to configure the fax settings. Set up HP Digital Fax You can use HP Digital Fax to automatically receive faxes and save them directly to your computer
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    section, click Set Up and follow the onscreen instructions. To modify HP Digital Fax settings Modify HP Digital Fax settings (Windows) 1. Open the printer software. For more information, see Open the printer software (Windows). 2. Click Print, Scan & Fax and click Digital Fax Setup Wizard. 3. Follow
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    . To continue to use a PC fax program previously installed on the computer, use the modem that is already connected to the computer; it will not function through the product modem. Supported phone services - analog The HP PageWide Pro product is an analog device that is not compatible with all
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    it might be necessary to contact the ISDN provider for assistance. HP does not guarantee that the product will be compatible with ISDN digital machines unless the provider explicitly states that it supports fax over IP services. If the product experiences problems getting a fax to work on a VoIP
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    get a telephone line outside of your company telephone system. While this setting is active, you can dial a fax number without the dial prefix by using manual dial. 1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home
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    problem occurs. The factoryset default for the redial-on-connection-problem option is On . NOTE: The redial-on-connection-problem functionality is available only with Scan the display, touch the Send Now icon, and follow the onscreen instructions. 3. On the keypad, touch . 4. Touch Lighter/Darker,
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    touch the Send Now icon, and follow the onscreen instructions. 3. On the keypad, touch . 4. Touch cover-page templates are available in the HP Digital Fax software program. NOTE: You the fax-forwarding feature, the product (rather than the computer) must be receiving the faxes, and the answer mode
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    : Faxing blocking is only supported where the caller ID feature is supported. If you do not with two separate numbers and a ring-pattern service Recommended rings-to-answer setting Set to a rings. (If you have an answering machine or computer voicemail for the other telephone number, make sure
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    calls) with an attached answering machine or computer voicemail Recommended rings-to-answer setting Five rings or more. support unique ring patterns. Contact the telephone company to determine if this service is available in your country/region. NOTE: If you do not have ring-pattern service
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    turn it on or off. Send a fax ● Send a fax from the control panel ● Use speed dials and group-dial entries ● Send a standard fax from the computer ● Send a fax from the software ● Send a fax using monitor dialing ● Send a fax using printer memory 102 Chapter 8 Fax ENWW
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    connection or computer modem. Therefore, make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly. To use this feature, you must install the printer software using the installation program from 123.hp.com/ pagewide (recommended) or
  • HP PageWide 377 | User Guide - Page 120
    Fax. The printer begins dialing the fax number and faxing the document. To send a standard fax from the computer (OS X) 1. Open the document on your computer that you a fax from the software The following information provides basic instructions for sending faxes by using the software that came with
  • HP PageWide 377 | User Guide - Page 121
    the software 1. Open the HP Printer Assistant. For more information, see Open the HP Printer Assistant. 2. On the Print, Scan & Fax tab, click the the onscreen instructions. 4. Touch Black or Color. 5. When you hear the dial tone, enter the number by using the keypad on the printer control panel
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    instructions. 5. Use the keypad to enter the fax number or select it from the phone book. 6. Touch Black or Color. The printer scans the originals into memory and sends the fax when the receiving fax machine is available. Receive a fax ● Receive a fax manually ● Fax memory Receive a fax manually
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    number to allow you to answer the incoming call before the printer answers. ● Turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you
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    display, touch the Send Now icon, and follow the onscreen instructions. 3. On the keypad, touch , and then touch . manually print system reports as required; these reports provide useful system information about the printer. By default, the printer is set to print a report only if there is a problem
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    NOTE: ● If the reports are not legible, you can check the estimated cartridge levels from the control panel or the HP software. For more information, see Check the estimated cartridge levels. ● Cartridge-level alerts and indicators provide estimates for planning purposes only. When you receive a low
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    Fax confirmation with image. Print fax error reports You can configure the printer so that it automatically prints a report when there is an error during can print a log of faxes that have been received and sent by the printer. 1. Open the control panel dashboard (swipe the dashboard tab at the top
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    Fax Reports. 4. Touch Caller ID Report, and then touch Print. View the Call History You can view a list of all the calls placed from the printer. NOTE: You cannot print the call history. 1. On the control panel, touch the Fax application folder. 2. In the display, touch the Fax Setup icon. 3. On
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    9 Solve problems ● Problem-solving checklist ● Information pages ● Factory-set defaults ● Cleaning routines ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Scan issues ● Fax issues ● Connectivity issues ● Wireless network issues ● Product software issues (Windows) ● Product
  • HP PageWide 377 | User Guide - Page 129
    problem with the product. ● Check that the product power is on ● Check the control panel for error messages ● Test print functionality ● Test copy functionality ● Test the fax-sending functionality ● Test the fax-receiving functionality ● Try sending a print job from a computer touch Printer Status
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    sure the paper meets specifications for this product. 2. Place the Printer Status page onto the scanner glass and make a copy. 3. and reset the product fax settings. Try sending a print job from a computer 1. Use a word-processing program to send a print job to the product. problems ENWW
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    problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported the report that you want to print. Menu Item Printer Status Report Print Quality Report Web Access Test Report
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    report of the last fax operation, either sent or received. ● Fax Logs: The fax service log prints out the last 40 entries in the fax log. ● Speed Dial List ● screen). 2. On the control panel dashboard, touch . 3. Touch Printer Maintenance, and then touch Restore. 4. Touch Restore Factory Defaults,
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    specks or smearing. This product automatically services itself, running cleaning routines that can correct most of these problems. For problems that the product cannot automatically solve, use the following routine to clean the printhead. NOTE: This routine uses ink to clean the printhead. Use the
  • HP PageWide 377 | User Guide - Page 134
    the document feeder pick rollers and separation pad If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document feeder rollers and separation pad. pour or spray water directly onto the touch screen. 118 Chapter 9 Solve problems ENWW
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    problems to acknowledge a prompt to feed the paper manually through Tray 1, the multipurpose tray on guides with the paper-size markings in the bottom of the tray. 6. Print from another tray. Prevent paper jams To reduce the number of paper jams, try these solutions. 1. Use only paper that meets HP
  • HP PageWide 377 | User Guide - Page 136
    guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use Tray 1, the multipurpose tray on the left side of the printer, and then feed sheets manually problems ENWW
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    6 Tray 1 7 Left door Traces of ink might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. Clear jams from the document feeder 1. Open the document feeder cover. 2. Lift the document feeder roller
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    printing. Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 122 Chapter 9 Solve problems ENWW
  • HP PageWide 377 | User Guide - Page 139
    2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only. Clear jams in optional Tray 3 1. Open Tray 3. ENWW Jams and paper-feed issues 123
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    with even pressure on both sides. Avoid pushing on one side only. Clear jams in the left door 1. Open the left door. 124 Chapter 9 Solve problems ENWW
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    2. Gently remove any visible paper from the rollers and delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to remove fragments. 3. Close the left door. Clear jams in the output bin 1. Look for jammed paper in the
  • HP PageWide 377 | User Guide - Page 142
    to prevent spills. NOTICE: When pulling out the duplexer, avoid making direct contact with the black cylinder to prevent ink smear on skin or clothes. 3. Lower the platen by pressing down on the green tab. This will cause the if it does not feed. Remove the sheet. 126 Chapter 9 Solve problems ENWW
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    . NOTE: If you replace a non-HP cartridge with a genuine HP cartridge, the printhead may still contain nonHP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP cartridge. Until the non-HP ink is depleted, print quality will be affected
  • HP PageWide 377 | User Guide - Page 144
    [color] cartridge installed Description The original HP ink in this cartridge has been depleted. Recommended action to continue printing or replace with genuine HP cartridge. Do not use SETUP cartridges SETUP cartridges. Genuine HP cartridge installed Description A genuine HP cartridge was installed
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    might not be making a connection to the printer. - The cartridge is not compatible with your printer. Recommended action - Carefully clean the contacts action Install or replace the indicated color cartridge. Non-HP cartridges installed Description No action necessary, this is a notification
  • HP PageWide 377 | User Guide - Page 146
    missing, damaged, incompatible, or inserted into the wrong slot in the printer. Recommended action Printing functionality is disabled. Visit the HP Customer Support website. Problem with Printer Preparation Description The printer clock has failed and cartridge preparation may not be complete. The
  • HP PageWide 377 | User Guide - Page 147
    HP software from 123.hp.com/pagewide (recommended) or from the HP software CD provided with the printer. Using generic printer drivers can cause delays clearing jobs from the print queue. 5. From the list of printers on your computer the source of the problem. 7. If your computer or the product is
  • HP PageWide 377 | User Guide - Page 148
    seems slow, try the following solutions. ● Make sure the computer meets the minimum specifications for this product. For a list of specifications, visit HP Customer Support . ● If the paper type setting is not correct for is jammed in the product, clear the jam. 132 Chapter 9 Solve problems ENWW
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    Improve print quality You can prevent most print-quality problems by following these guidelines. ● Check for genuine HP cartridges ● Use paper that meets HP specifications ● Use the correct paper type setting in the printer driver ● Use the printer driver that best meets your printing needs ● Align
  • HP PageWide 377 | User Guide - Page 150
    on. ● Use paper that is designed for use in PageWide printers. ● Use paper that is not too rough. Using smoother paper generally results HP print permanence website. Use the correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems: ● Ink
  • HP PageWide 377 | User Guide - Page 151
    instructions. For more information, see Information pages. Scan issues HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: HP Print and Scan Doctor NOTE: The HP Print and Scan Doctor and the HP online troubleshooting
  • HP PageWide 377 | User Guide - Page 152
    scan success Fax issues Fax troubleshooting checklist Several possible fixes are available. After each recommended action, retry faxing to see if the problem is resolved. For best results during fax problem the onscreen instructions. NOTE: The product must be connected to a computer with internet
  • HP PageWide 377 | User Guide - Page 153
    computer, in the HP program folder, run the Fax Setup Utility. 5. Verify that the telephone service supports analog fax. - If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line. - If using a VoIP service are having trouble sending a fax
  • HP PageWide 377 | User Guide - Page 154
    you will have no indication that a fax failed to be transmitted unless you print a fax activity log. For instructions, see Information pages. 1. On the control panel, touch the Fax application folder. 2. In the display, the product and the sender or receiver. 138 Chapter 9 Solve problems ENWW
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    to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Fax is busy. Redial pending. Description The fax line to which you were sending a fax was
  • HP PageWide 377 | User Guide - Page 156
    image. - Connect the product to a different phone line. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Fax Send error. Description An error occurred while to the phone line, and making a voice call. 140 Chapter 9 Solve problems ENWW
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    to a different phone line. - Set the fax resolution to Standard instead of the default of Fine. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Fax storage is full. Canceling the fax receive. Description The amount of available memory for
  • HP PageWide 377 | User Guide - Page 158
    HP Customer Support or review the support another phone line. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. No phone cord. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. No
  • HP PageWide 377 | User Guide - Page 159
    . - Plug the product phone cord into a jack for another phone line. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Solve problems sending faxes ● An error message displays on the control panel ● The control panel displays a Ready message
  • HP PageWide 377 | User Guide - Page 160
    Turn the product off and then on. 3. Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax header information. the line are hung up. 5. If the phone line also provides DSL service, make sure that the phone line connection to the product includes a problems ENWW
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    hear the tones on the phone. d. Send the fax manually from the control panel. Unable to send a fax when the line, and then try sending the fax. Solve problems receiving faxes ● An error message displays on the control fax line ● Add a distinctive ring service to your telephone line and change the
  • HP PageWide 377 | User Guide - Page 162
    PBX administrator to configure an analog fax line for your product. Solve general fax problems ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off line conditions have improved. ● Check with the phone service provider that the line supports fax. ● Turn off the Error Correction Mode
  • HP PageWide 377 | User Guide - Page 163
    a legal size original prints on two pages. Connectivity issues Solve USB direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16
  • HP PageWide 377 | User Guide - Page 164
    network ● New software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The . If you installed the product from 123.hp.com/pagewide (recommended) or from the HP software CD provided with the printer, you can view or change the product
  • HP PageWide 377 | User Guide - Page 165
    for the network HP recommends leaving problems Verify that any new software programs are correctly installed and that they use the correct printer driver. The computer the product is turned on. ● The service set identifier (SSID) is correct. Print walls, or support columns containing metal or
  • HP PageWide 377 | User Guide - Page 166
    the report. 4. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer. 5. If the SSIDs are not port or product is selected. ● For printers installed without the fully featured installer: 150 Chapter 9 Solve problems ENWW
  • HP PageWide 377 | User Guide - Page 167
    . 3. To make sure that the router or product connects to the same network that your computer connects to, print the Network Configuration Page. For instructions, see Information pages. Product software issues (Windows) Problem Solution A printer driver for the ● product is not visible in the
  • HP PageWide 377 | User Guide - Page 168
    the USB cable into a different USB port on the computer. ● Reinstall the product software. NOTE: Close any Printer Wizard in Windows): 1. Click Start. 2. Click Settings. 3. Click Printers and Faxes (using the default Start menu view) or click Printers HP. 152 Chapter 9 Solve problems ENWW
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    the name on the configuration page matches the product name in the Printers & Scanners list. When connected with a USB cable, the product does not appear in the Print & Scan list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is OS X v10.9 or later
  • HP PageWide 377 | User Guide - Page 170
    troubleshooting port on the computer. 5. Check to computer. NOTE: The iMac keyboard is a nonpowered USB hub. You are using a generic printer printer driver instead of the driver for this product. 1. Delete the generic printer printers are installed, make sure that you have selected the correct printer
  • HP PageWide 377 | User Guide - Page 171
    10 Service and support ● Customer support ● HP limited warranty statement ENWW 155
  • HP PageWide 377 | User Guide - Page 172
    , and electronic documentation HP Customer Support Get 24-hour Internet product support and troubleshooting and download drivers and software, and electronic information HP Customer Support Get support for products used with a Mac computer HP Customer Support Get telephone support, free during
  • HP PageWide 377 | User Guide - Page 173
    HP limited warranty statement HP PRODUCT HP PageWide MFP 377dw DURATION OF LIMITED WARRANTY 1 year HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP
  • HP PageWide 377 | User Guide - Page 174
    -judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee. Austria, Belgium, ab. Die Rechte des Kunden sind in keiner Weise durch die 158 Chapter 10 Service and support ENWW
  • HP PageWide 377 | User Guide - Page 175
    de choisir d'exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales applicables . Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par
  • HP PageWide 377 | User Guide - Page 176
    los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-legal). Para más información, consulte el siguiente enlace: Garantía legal del 160 Chapter 10 Service and support ENWW
  • HP PageWide 377 | User Guide - Page 177
    ). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti. Norway HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap innestår for garantien
  • HP PageWide 377 | User Guide - Page 178
    voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP - Computing and Printing megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott 162 Chapter 10 Service and support ENWW
  • HP PageWide 377 | User Guide - Page 179
    áte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropsk prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý
  • HP PageWide 377 | User Guide - Page 180
    webpagina: Wettelijke garantie van de consument (www.hp.com/go/eulegal) of u kan de website van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumenten hebben 164 Chapter 10 Service and support ENWW
  • HP PageWide 377 | User Guide - Page 181
    proti prodajalcu v skladu z dvoletno zakonsko garancijo. Croatia HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog za HP ograničeno jamstvo u vašoj državi: Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radni
  • HP PageWide 377 | User Guide - Page 182
    /solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid. Russia HP HP http://www.hp.com/support HP 166 Chapter 10 Service and support ENWW
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    A Technical information ● Product specifications ● Environmental product stewardship program ● Regulatory information ENWW 167
  • HP PageWide 377 | User Guide - Page 184
    emission specifications ● Environmental specifications Print specifications For a list of supported print resolutions, visit the printer support website at HP Customer Support . Physical specifications Product HP PageWide MFP 377dw Product dimensions (width x depth x height) 530 x 401 x 421 mm
  • HP PageWide 377 | User Guide - Page 185
    IMPORTANT: Use caution when moving the product after you install the cartridges. Tilting the product at an angle greater than 3 degrees can result in ink leakage. If an electrostatic discharge occurs when using the product to copy, a line can appear on the copied page. The ESD should clear if
  • HP PageWide 377 | User Guide - Page 186
    ● European Union Commission Regulation 1275/2008 ● Paper ● HP PageWide printing supplies ● Plastics ● Electronic hardware recycling ● Material Restriction of hazardous substance statement (India) ● China energy label for printer, fax, and copier ● China SEPA Eco Label user information 170
  • HP PageWide 377 | User Guide - Page 187
    outlined in the product's Print Media Guide. This product is suitable for the use of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002. HP PageWide printing supplies Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources
  • HP PageWide 377 | User Guide - Page 188
    end-of-life. The batteries contained in or supplied by HP for this product include the following. HP PageWide MFP 377dw Type Weight Location User-removable Lithium Manganese Dioxide 3.0 g On the life of the product. Any attempt to service or replace this battery should be performed by a qualified
  • HP PageWide 377 | User Guide - Page 189
    that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/ epeat_printers.pdf. Disposal of waste equipment by users This symbol means do not dispose
  • HP PageWide 377 | User Guide - Page 190
    Toxic and hazardous substance table (China) Restriction on hazardous substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur Restriction on hazardous substances statement (Ukraine) 3 2008 № 1057 Restriction of hazardous substance statement (India) 174 Appendix A Technical
  • HP PageWide 377 | User Guide - Page 191
    China energy label for printer, fax, and copier China SEPA Eco Label user information ENWW Environmental product stewardship program 175
  • HP PageWide 377 | User Guide - Page 192
    numbers. Product model number PageWide MFP 377dw PageWide MFP 377dw Regulatory Model Number VCVRA-1502 and used in accordance with the instructions, may cause harmful interference to made to this device that are not expressly approved by HP may void the user's authority to operate the equipment.
  • HP PageWide 377 | User Guide - Page 193
    further information, contact: Manager of Corporate Product Regulations, HP Inc., 1501 Page Mill Road, Palo Alto, CA including interference that may cause undesired operation. VCCI statement (Japan) Power cord instructions Make sure your power source is adequate for the product voltage rating. The
  • HP PageWide 377 | User Guide - Page 194
    The full Declaration of Conformity can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory Model every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. 178
  • HP PageWide 377 | User Guide - Page 195
    be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices uninterrupted service. If trouble is experienced with this equipment, please contact the manufacturer, or look elsewhere in this manual, for
  • HP PageWide 377 | User Guide - Page 196
    Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be
  • HP PageWide 377 | User Guide - Page 197
    Network through a line cord which meets the requirements of the Technical Standard AS/ACIF S008. Notice to users of the German telephone network This HP fax product is designed to connect only to the analogue public-switched telephone network (PSTN). Please connect the TAE N telephone connector plug
  • HP PageWide 377 | User Guide - Page 198
    Additional statements for wireless products ● Exposure to radio frequency radiation ● Notice to users in Brazil ● Canadian statements ● Japan statement ● Notice to users in Korea ● Taiwan statement ● Mexico statement Exposure to radio frequency radiation Notice to users in Brazil Canadian
  • HP PageWide 377 | User Guide - Page 199
    Japan statement Notice to users in Korea Taiwan statement Mexico statement Aviso para los usuarios de México La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
  • HP PageWide 377 | User Guide - Page 200
    signals, redialing options 97 C canceling copy jobs 80 cartridge levels, check 58 cartridges 59 check cartridge levels 58 non-HP 57 recycling 60, 171 storage 58 checklist fax troubleshooting 136 clean touch screen 118 cleaning glass 117 printhead 117 clear fax logs 110 color adjusting 67 matching 68
  • HP PageWide 377 | User Guide - Page 201
    control panel 92 use HP Digital Fax Setup Wizard 93 fax troubleshooting checklist 136 faxing from a computer (OS X) 104 from a computer (Windows) 104 features M Mac problems, troubleshooting 153 Macintosh support 156 maintenance check cartridge levels 58 managing network 22 manual faxing receive
  • HP PageWide 377 | User Guide - Page 202
    software (Windows) opening the printer software (Windows) 22 printing from USB storage accessories 72 problem-solving no response 131 slow response 132 product model comparison 1 product overview 2 protocol settings, fax 137 pulse-dialing 97 R receive faxes manually 106 receiving faxes autoreduction
  • HP PageWide 377 | User Guide - Page 203
    -HP 57 recycling 60, 171 support online 156 T TCP/IP manually configuring IPv4 parameters 23 technical support troubleshooting checklist 113 fax error-correction setting 137 faxes 136 jams 119 Mac problems 153 network problems 148 paper feed problems 119 Plug and Print USB Drive printing problems
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HP PageWide MFP 377dw
User Guide