HP PageWide 377 User Guide - Page 163
Fax quality is poor, Fax cuts off or prints on two s, Connectivity issues
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NOTE: This can reduce image quality. ● Use white paper for the original. Do not use colors such as gray, yellow, or pink. ● Increase the fax speed. For more information, see Change the fax speed. ● Divide large fax jobs into smaller sections, and then fax them individually. ● Change the fax settings on the control panel to a lower resolution. For more information, see Set the default resolution. Fax quality is poor Fax is blurry or light. ● Increase fax resolution when sending faxes. Resolution does not affect received faxes. For more information, see Set the default resolution. NOTE: Increasing resolution slows transmission speed. ● Turn on the Error Correction Mode setting from the control panel. ● Check the cartridges and replace if necessary. ● Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax. Fax cuts off or prints on two pages ● Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Size settings. For more information, see Configure fax settings. ● Set the paper type and size for the tray used for faxes. NOTE: If the Default Paper Size setting is set to letter, a legal size original prints on two pages. Connectivity issues Solve USB direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly by connecting it with another product. Replace the cable if necessary. ENWW Connectivity issues 147