HP Pro SFF 280 G9 Desktop PC Maintenance and Service Guide - Page 58

Printer will not print, Solving keyboard and mouse problems

Get HP Pro SFF 280 G9 Desktop PC PDF manuals and user guides View all HP Pro SFF 280 G9 Desktop PC manuals
Add to My Manuals
Save this manual to your list of manuals

Page 58 highlights

Cause The correct printer driver for the application is not installed. The cables might not be connected properly. Printer memory might be overloaded. Solution Install the correct printer driver for the application. Reconnect all cables. Reset the printer by turning it off for 1 min, and then turn it back on. Printer will not print Use this information to troubleshoot the computer. Cause The printer might be out of paper. Solution Check the paper tray, and refill it if it is empty. Solving keyboard and mouse problems If you encounter keyboard or mouse problems, see the documentation that came with the equipment and the common causes and solutions listed in these tables. Keyboard commands and typing are not recognized by the computer Use this information to troubleshoot the computer. Cause Keyboard connector is not properly connected. Program in use has stopped responding to commands. Keyboard needs repairs. Computer is in the Sleep state. Solution Shut down the computer, reconnect the keyboard, and then restart the computer. Shut down your computer using the mouse, and then restart the computer. See the Worldwide Limited Warranty for terms and conditions. Press the power button to resume from the Sleep state. IMPORTANT: When attempting to resume from the Sleep date, do not hold down the power button for more than 4 seconds. Otherwise, the computer will shut down, and you will lose any unsaved data. Mouse does not respond to movement or is too slow Use this information to troubleshoot the computer. Printer will not print 51

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
Solution
Cause
Install the correct printer driver for the application.
The correct printer driver for the application is
not installed.
Reconnect all cables.
The cables might not be connected properly.
Reset the printer by turning it off for 1 min, and then turn it back on.
Printer memory might be overloaded.
Printer will not print
Use this information to troubleshoot the computer.
Solution
Cause
Check the paper tray, and refill it if it is empty.
The printer might be out of paper.
Solving keyboard and mouse problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment and the
common causes and solutions listed in these tables.
Keyboard commands and typing are not recognized by the computer
Use this information to troubleshoot the computer.
Solution
Cause
Shut down the computer, reconnect the keyboard, and then restart the
computer.
Keyboard connector is not properly connected.
Shut down your computer using the mouse, and then restart the computer.
Program in use has stopped responding
to commands.
See the Worldwide Limited Warranty for terms and conditions.
Keyboard needs repairs.
Press the power button to resume from the Sleep state.
IMPORTANT:
When attempting to resume from the Sleep date, do not hold
down the power button for more than 4 seconds. Otherwise, the computer
will shut down, and you will lose any unsaved data.
Computer is in the Sleep state.
Mouse does not respond to movement or is too slow
Use this information to troubleshoot the computer.
Printer will not print
51