HP StoreOnce 4430 HP StoreOnce 2600, 4200 and 4400 Backup system Maintenance a - Page 11
Identifying problems, Example alerts, Using the StoreOnce GUI
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2 Identifying problems If you have configured recipients for SNMP traps or email alerts, they will be notified of any problems with hardware components. You can also use the StoreOnce GUI and StoreOnce CLI as described below. Example alerts The following alerts were triggered by a problem with a disconnected capacitor module on the onboard RAID controller which was attached to the disks in the head server of a StoreOnce 4430 Backup system. Subject: HP StoreOnce 4430 Backup d2dhardwarecomponent.degraded event The following event occurred: d2dhardwarecomponent.degraded Severity: Date: Appliance: System URL(s): WARN Fri Nov 09 12:58:59 UTC 2012 HPCZJ2301PHC http://16.24.164.142 STORAGE_ARRAY on System UUID sa degraded: {3 Subject: HP StoreOnce 4430 Backup d2dhardwarecomponent.failure event The following event occurred: d2dhardwarecomponent.failure Severity: Date: Appliance: System URL(s): ALERT Fri Nov 09 12:59:01 UTC 2012 HPCZJ2301PHC http://16.24.164.142 BATTERY on System UUID sa_batterycap_0 failure: {3 Using the StoreOnce GUI • Use the Hardware Problem Report to identify problems. The following example shows a problem with the SmartArray cache controller. • Click on Details or go to the component in the Hardware tree to get more details of the problem. The following example shows the Hardware tree expanded to show Example alerts 11