HP StoreOnce 4430 HP StoreOnce 2600, 4200 and 4400 Backup system Maintenance a - Page 3

Contents 1 Introduction 5 Performance best practices...5 HP StoreOnce and HP ProLiant 5 Using the ProLiant Guide with HP StoreOnce 4430 models 6 Using the ProLiant Guide with HP StoreOnce 4420 models 7 Using the ProLiant Guide with HP StoreOnce 4220/4210 models 8 Using the ProLiant Guide with HP StoreOnce 2620 Gen 3 models 9 POST messages and troubleshooting 9 Tasks that are unique to the HP StoreOnce 9 Software upgrades...10 2 Identifying problems 11 Example alerts...11 Using the StoreOnce GUI...11 Using the StoreOnce CLI...12 3 Replacing the system motherboard 14 Motherboard part numbers...14 Before replacing the motherboard- a note about licenses 14 iLO2 licenses...14 SAAP licence (HP StoreOnce 4430/4420 14 J27 settings (HP StoreOnce 4220/4210 and HP StoreOnce 2620 only 15 After replacing the motherboard (all products 15 4 Flash Backed Write Cache (FBWC) module failures 18 Part numbers...18 Identifying the battery/flash capacitor module failure 18 Replacing the battery/flash capacitor module 18 Flash capacitor module location 18 Procedure...19 5 The HP SmartArray P410i and P411 RAID controllers and HP SAS expander card (HP StoreOnce 4430/4420 Backup system 20 Overview...20 HP StoreOnce 4430 Backup system 20 HP StoreOnce 4420 Backup system 21 Part numbers...21 Identifying a RAID controller failure 21 Before replacing a RAID controller - a note about licenses 22 P410i controller failure ...22 P411 controller failure ...22 HP SAS expander card ...23 6 The HP SmartArray P212 RAID controller (HP StoreOnce 4220/4210 and 2620)...25 Overview...25 Part numbers...25 Identifying a RAID controller failure 25 Before replacing a RAID controller - a note about licenses 26 Replacing the HP Smart Array P212 controller 26 7 The QR ISO image 28 Download Quick Restore ISO Image 28 Create a bootable QR USB Stick 28 Contents 3