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Support and other resources, Contacting HP, New and changed information in this edition

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8 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions New and changed information in this edition This is the first edition. Related information The following documents [and websites] provide related information: • HP StoreOnce Backup system User Guide (PDF): This is the user guide for the StoreOnce GUI. It also describes how to carry out common tasks, such as save and restore configuration, and software updates, that use StoreOnce CLI commands. • HP StoreOnce Backup system Concepts Guide (PDF): If you are new to the HP StoreOnce Backup system, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology and advises how to plan the workload being placed on the HP StoreOnce Backup system in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • HP StoreOnce B6000 Series StoreOnce CLI Reference Guide (PDF): This guide describes the CLI commands and how to use them. • HP StoreOnce Backup system Capacity Upgrade booklet (PDF): This guide describes how to install the capacity upgrade kits. • HP StoreOnce Linux and UNIX Configuration Guide (PDF): This guide contains information about configuring and using HP StoreOnce Backup systems with Linux and UNIX. You can find these documents on the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems and then select your product. Websites • HP StoreOnce website: http://www.hp.com/go/storeonce • HP Systems Insight Manager website: http://www.hp.com/go/hpsim • HP Technical Support website: http://www.hp.com/support • Net-SNMP website: http://www.net-snmp.net 30 Support and other resources

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8 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
New and changed information in this edition
This is the first edition.
Related information
The following documents [and websites] provide related information:
•
HP StoreOnce Backup system User Guide
(PDF): This is the user guide for the StoreOnce GUI.
It also describes how to carry out common tasks, such as save and restore configuration, and
software updates, that use StoreOnce CLI commands.
•
HP StoreOnce Backup system Concepts Guide
(PDF): If you are new to the HP StoreOnce
Backup system, it is a good idea to read this guide before you configure your system. It
describes the StoreOnce technology and advises how to plan the workload being placed on
the HP StoreOnce Backup system in order to optimize performance and minimize the impact
of deduplication, replication and housekeeping operations competing for resources.
•
HP StoreOnce B6000 Series StoreOnce CLI Reference Guide
(PDF): This guide describes the
CLI commands and how to use them.
•
HP StoreOnce Backup system Capacity Upgrade booklet
(PDF): This guide describes how to
install the capacity upgrade kits.
•
HP StoreOnce Linux and UNIX Configuration Guide
(PDF): This guide contains information
about configuring and using HP StoreOnce Backup systems with Linux and UNIX.
You can find these documents on the Manuals page of the HP Business Support Center website:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t/man
uals
In the Storage section, click
Disk Storage Systems
and then select your product.
Websites
•
HP StoreOnce website:
h
t
tp://w
w
w
.hp
.co
m/go/s
t
o
r
eo
nce
•
HP Systems Insight Manager website:
h
t
tp://w
w
w
.hp
.co
m/go/hp
sim
•
HP Technical Support website:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
•
Net-SNMP website:
h
t
tp://w
w
w
.ne
t
-snm
p
.ne
t
30
Support and other resources