HP StoreOnce 4430 HP StoreOnce 2600, 4200 and 4400 Backup system Maintenance a - Page 9

Using the ProLiant Guide with HP StoreOnce 2620 Gen 3 models, POST messages and troubleshooting

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Using the ProLiant Guide with HP StoreOnce 2620 Gen 3 models When using the HP ProLiant DL160se G6 guide, be aware of the following HP StoreOnce-specific information: • The CPU is the Intel Xeon E5620, part number 589711-B21. There is one per system. • The HP StoreOnce Backup system has four removable hard disks. • There is no optical media storage. • The configuration of the system memory is 32 GB (4 x 8 GB DIMMs). The part number for each 8 GB DIMM is 500662-B21. • The HP StoreOnce Backup system is supplied with an HP Smart Array P212 RAID controller (with 512 MB FBWC module) pre-installed in one of the full-height PCI-e slots. For more information about this card, search on http://www.hp.com/support/manuals. Part numbers are as follows: ◦ HP Smart Array P212 Controller: 462828-B21 ◦ HP 512 MB Flash Backed Write Cache (FBWC): 534916-B21 Figure 4 Rear view of the HP StoreOnce 2620 Backup system 1. Power supply cable socket 2. LAN port 1 (recommended connection) 3. LAN port 2 4. iLO2 Management port (Do not use for data) 5. PCIe slots (one full and one low profile) 6. VGA port for system console monitor 7. USB ports for system console keyboard and mouse POST messages and troubleshooting The HP StoreOnce Management Console (GUI and Command Line Interface) are the primary sources of troubleshooting information. However, they are not able to capture power-on self-test hardware-related issues. Always refer to the Maintenance and Service Guide that relates to the server on which the product is based for Power-On Self-Test (POST) information, see HP StoreOnce and HP ProLiant (page 5). To view POST messages you will need a system console attached to the HP StoreOnce. Tasks that are unique to the HP StoreOnce The following tasks are described in this guide: • How to replace the motherboard • How to replace the Flash Backed Write Cache (FBWC) module • How to replace the HP Smart Array RAID controller POST messages and troubleshooting 9

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Using the ProLiant Guide with HP StoreOnce 2620 Gen 3 models
When using the HP ProLiant DL160se G6 guide, be aware of the following HP StoreOnce-specific
information:
•
The CPU is the Intel Xeon E5620, part number 589711-B21. There is one per system.
•
The HP StoreOnce Backup system has four removable hard disks.
•
There is no optical media storage.
•
The configuration of the system memory is 32 GB (4 x 8 GB DIMMs). The part number for
each 8 GB DIMM is 500662-B21.
•
The HP StoreOnce Backup system is supplied with an HP Smart Array P212 RAID controller
(with 512 MB FBWC module) pre-installed in one of the full-height PCI-e slots. For more
information about this card, search on
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t/man
uals
. Part numbers
are as follows:
◦
HP Smart Array P212 Controller: 462828–B21
◦
HP 512 MB Flash Backed Write Cache (FBWC): 534916-B21
Figure 4 Rear view of the HP StoreOnce 2620 Backup system
5. PCIe slots (one full and one low profile)
1. Power supply cable socket
6. VGA port for system console monitor
2. LAN port 1 (recommended connection)
7. USB ports for system console keyboard and mouse
3. LAN port 2
4. iLO2 Management port (Do
not
use for data)
POST messages and troubleshooting
The HP StoreOnce Management Console (GUI and Command Line Interface) are the primary
sources of troubleshooting information. However, they are not able to capture power-on self-test
hardware-related issues. Always refer to the Maintenance and Service Guide that relates to the
server on which the product is based for Power-On Self-Test (POST) information, see
HP StoreOnce
and HP ProLiant (page 5)
. To view POST messages you will need a system console attached to
the HP StoreOnce.
Tasks that are unique to the HP StoreOnce
The following tasks are described in this guide:
•
How to replace the motherboard
•
How to replace the Flash Backed Write Cache (FBWC) module
•
How to replace the HP Smart Array RAID controller
POST messages and troubleshooting
9