HP Tc4200 HP Compaq tc4200 Tablet PC - Maintenance and Service Guide - Page 50

Flowchart 2.13-No OS Loading, Diskette Drive

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Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. Y Reseat diskette drive. OS loading? Done N Y Nonsystem disk message? N N Bootable diskette in drive? Install bootable diskette and reboot tablet PC. Y N Boot from another device? Y N Diskette drive enabled in the Setup utility? Y Y Is diskette drive boot order cor- rect? N Go to "Flowchart 2.17- Nonfunctioning Device." Enable drive and cold boot tablet PC. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N Y Replace the following components individually, retesting after each replacement: ■ Diskette drive ■ System board Reset the tablet PC. Refer to OS loading? Done Section 1.2, "Resetting the N Tablet PC," for instructions. Change boot priority using the Setup utility. Go to "Flowchart 2.17-Non functioning Device." 2-22 Maintenance and Service Guide

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2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Replace the following
components
individually,
retesting after each
replacement:
■
Diskette drive
■
System board
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot tablet PC.
Check diskette
for system files.
Try different
diskette.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
tablet PC.
Is diskette
drive boot
order cor-
rect?
Change boot
priority using
the Setup utility.
Go to
“Flowchart 2.17—
Nonfunctioning
Device.”
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart 2.17—Non
functioning Device.”
Reset the tablet PC.
Refer to
Section 1.2,
“Resetting the
Tablet PC,”
for
instructions.