HP Tc4200 HP Compaq tc4200 Tablet PC - Maintenance and Service Guide - Page 57
Flowchart 2.20-No Network/Modem Connection
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connec- tion. N Network or modem jack active? Y Replace jack or have jack acti- vated. Y Digital line? N Connect to nondigital line. N Y Network NIC/modem configured Reload drivers and recon- or modem connection working? Done in OS? figure. Y N Disconnect all power from the tablet PC and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection working? Done N Replace system board. Maintenance and Service Guide 2-29
Troubleshooting
Maintenance and Service Guide
2–29
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the tablet PC
and open.
No network
or modem connec-
tion.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack acti-
vated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and recon-
figure.
Reseat NIC/modem
(if applicable).
Replace NIC/modem
(if applicable).
Replace
system
board.
Done
N
N
N
N
Y
Y
Y
Y
Network
or modem connec-
tion working?
Network
or modem connec-
tion working?